Kustomer
by Kustomer
Categories:
- Call Center Software
- Call Center Software for Small Businesses
- Catalog Management Software
- CRM Software
- Customer Experience Software
- eCommerce Platforms
- Enterprise Ecommerce Platforms
- Help Desk CRM Software
- Help Desk Software
- Live Chat Software
- Multi-channel Ecommerce Software
- Remote Help Desk Software
- Voice of the Customer Software
What is Kustomer?
Kustomer is a distinguished software application that ranks 10 among all Help Desk Software according to our research analysts and 38 crowd-sourced reviews from 1 source. Starting from $89, Kustomer is priced a notch under most others, commonly offers a free trial and is most fitting for business of all sizes. Kustomer can be deployed in the cloud.PRICE
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Kustomer Pricing
Based on our most recent analysis, Kustomer pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $89
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
Kustomer is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Kustomer:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Kustomer Reviews
Average customer reviews & user sentiment summary for Kustomer:
38 reviews
Key Features
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- API
- Appointment Management
- Auto-Responders
- Automated Routing
- Calendar Management
- Call Center Management
- Call Routing
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- CRM
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Employee Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Help Desk Management
- Inbox Management
- Interaction Tracking
- IT Asset Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multiple User Accounts
- Negative Feedback Management
- Network Monitoring
- Performance Management
- Performance Metrics
- Predictive Analytics
- Prioritization
- Queue Management
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Updates
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Rules-Based Workflow
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- SMS Messaging
- Social Media Integration
- SSL Security
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third Party Integrations
- Ticket Management
- Trend Analysis
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Widgets
- Workflow Configuration
- Workflow Management, eCommerce Management
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