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SmartRecruiters
by SmartRecruiters | Founded 2010, San Francisco, CA
Categories:
- Applicant Tracking Systems
- Benefits Administration Software
- Employee Feedback Software
- Employee Pulse Survey Tools
- HR Case Management Software
- HR Management Software
- HR Software For Nonprofits
- Human Services Software
- Onboarding Software
- Online HR Software
- PEO Software
- Pre-Employment Assessment Tools
- Recruitment Software
- Talent Acquisition Software
- Video Interview Software
What is SmartRecruiters?
Industry Specialties: Serves all industries
SmartRecruiters is a full talent acquisition system designed to help businesses of all sizes attract, hire and retain talent. It offers a variety of features and integrations to assist with all aspects of hiring.
It enables users to market open positions, attracting the top candidates. It’s user-friendly and aids managers with a variety of hiring tasks by guiding candidates through the application and hiring processes.
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COMPANY SIZE
DEPLOYMENT
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Product Screenshots and Videos
SmartRecruiters Pricing
Based on our most recent analysis, SmartRecruiters pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $10000
- Pricing Model
- Free, Quote-based
- Free Trial
- Request for Free
Training Resources
SmartRecruiters is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for SmartRecruiters:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
SmartRecruiters Benefits and Insights
Why use SmartRecruiters?
Key differentiators & advantages of SmartRecruiters
- Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged.
- Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process.
- Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume.
- Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.
Industry Expertise
SmartRecruiters offers solutions that meet the recruiting needs of businesses of all sizes, across all industries.
SmartRecruiters Reviews
Average customer reviews & user sentiment summary for SmartRecruiters:
Synopsis of User Ratings and Reviews
Based on an aggregate of SmartRecruiters reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.
Key Features
- Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs.
- Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance.
- Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms.
- Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.
- Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes.
- Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks.
- Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.
Limitations
Some of the product limitations include limited functionality of certain features and lack of customization capabilities. It’s essential to consider all of the product limitations before making a final selection on which software to implement.
Some of the product limitations include:
- Provides limited flexibility in adding additional questions to the application questionnaire
- Doesn't provide one-click integration with internal HIRS systems
- Limited functionalities when using third-party recruiters or hiring agencies
- The mobile app doesn't replicte all the features of the online app
- Limited options for customization in case users want to capture additional information for specific positions
Suite Support
SmartRecruiters offers users three options for support packages:
- Standard Support: includes several self-help resources, online hlep tools and virtual training.
- Premium Support: includes access to ongoing consulting, training and support resources.
- Platinum Support: includes a Hiring Success Team, including a senior support agent and senior customer success manager to provide 24/7 support.
mail_outlineEmail: Support is available to users via web chat as well as email. Users can contact support by sending an email to supportfeedback@smartrecruiters.com.
phonePhone: Users can locate information about phone support by logging into their SmartRecruiters account and selecting the “Contact Support” link in the user menu.
schoolTraining: SmartRecruiters’ help center offers users a variety of support and self-learning resources, including resource articles that cover numerous topics such as assistance with the mobile app and conducting interviews.
local_offerTickets: Users can locate information about submitting support tickets by logging into their SmartRecruiters account and selecting the “Contact Support” link in the user menu.
Cost of Ownership
Pricing is based on the number of users, support package, implementation package, training and customization.
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