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#26

Zoho Recruit is ranked #26 among all Applicant Tracking Systems according to the latest available data collected by SelectHub. Find out who the leaders are with our In-Depth Report.

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Zoho Recruit Pricing

Based on our most recent analysis, Zoho Recruit pricing and cost details are described here:

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Free Trial
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Zoho Recruit Benefits and Insights

Why use Zoho Recruit?

Key differentiators & advantages of Zoho Recruit

  • Better Talent:  Source the best talent for open positions by using source boosters, comprehensive candidate review and posting to social media. 
  • Enhanced Communication:  Recruiters can make phone calls and send text messages to candidates directly through the system. 
  • Customizable:  Create and edit modules and statuses throughout every stage of the hiring process. 
  • Low Cost:  Users can choose from three subscription plans based on the needs of their business. The most basic plan is free to users, while the paid plans offer additional features. 

Industry Expertise

Zoho serves clients across all industries. Some of their noteworthy users include Uber, change.org, China Southern Airlines, UpGrad and Pentair.

Zoho Recruit Reviews

Average customer reviews & user sentiment summary for Zoho Recruit:

User satisfaction level icon: great

1860 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Zoho Recruit reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Automation: The system saves users time by automating manual tasks, according to 100% of users who discussed automation in their reviews.
  • UE: According to 87% of users who reviewed their experience, the system is very user friendly.
  • UI: About 81% of users who mentioned the interface said it is visually pleasing and intuitive.
  • Customization: Regarding this feature, approximately 79% of users said that the system is able to adapt to their recruiting processes and preferences.
  • Cost: According to 95% of users who reviewed this, the platform is fairly priced and affordable, even for startup companies.

Cons

  • Reporting: Reporting can be difficult to customize, according to 50% of users who discussed the feature in reviews.
  • Performance: According to 88% of users who reviewed this con, sometimes the system lags or loads slowly.

Researcher's Summary:

Zoho Recruit is well liked by its customers with predominantly glowing reviews. Users applauded the system’s ability to save them time as well as its affordability. They also were happy with the training materials provided, as helpful videos provided by Zoho made it easy to learn the system quickly. However, some reviewers complained of bad system performance and generally poor quality control. Oftentimes, system updates cause issues and stalls functionality.

Key Features

  • Career Portal:   Create a customized career portal, publish job openings and allow candidates to submit applications through the candidate login. 
  • Resume Extractor:  Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages. 
  • Integration:  Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations. This allows Zoho Recruit to automate data entry tasks. 
  • Mobile App:  Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.  
  • Dashboards:  Track and assess data and view status of jobs, interview schedules and employee information through the platforms activity dashboards.  

Limitations

Some of the product limitations include:

  •  The solution doesn't provide video interviewing facility 
  •  Zoho Recruit doesn't automate reference checks 
  •  Background screening isn't available in any of the plans 
  •  The ATS feature doesn't provide candidate assessments 

Suite Support

mail_outlineEmail: Users can contact support by email or via Tweet.
phonePhone: Phone support is available 24 hours a day, Monday through Friday. Zoho offers phone support in 10 different countries, including the U.S., U.K., Australia, Germany, Sweden, Italy, the Netherlands, Spain, France and India.
schoolTraining: The Knowledge Center offers self-learning resources for users, including webinars and articles with information on a variety of topics.
local_offerTickets: Submit a request for support directly through Zoho’s help page.

Cost of Ownership

License/Subscription Cost
  • Subscription-based pricing model
  • Discounts are available for nonprofit organizations
Maintenance Cost
  • Included in the subscription fee
Installation/Implementation Cost
  • Included in the subscription fee
  • Provides support for users implementing the new software via a dedicated tutorial section on the website and a YouTube channel
  • Online tutorials cover a variety of topics including organizational settings, personal settings, user permissions and territory management
Customization Cost
  • Cost varies depending on the subscription plan selected
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing and new system
Recurring/Renewal Costs
  • Included in the subscription fee
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