Bullhorn Benefits and Insights

Why use Bullhorn?

Key differentiators & advantages of Bullhorn

Streamline Workflows: Customization allows recruiters to automate tasks and personalize the platform to meet their needs.
Increase Productivity: Streamline the recruiting process to allow candidates to move effortlessly through the various stages of recruiting. This efficiency saves time for recruiters and allows them to focus on other tasks and be more productive.
Reduce Errors: Extract and auto-populate information to ensure that relevant forms are completed with accurate information.
Better Candidate Experience: Leverage detailed insights, allowing recruiters to deliver a better candidate experience.

Industry Expertise

Bullhorn provides services to more than 8,000 in more than 150 countries in all industries.

Bullhorn Reviews

Average customer reviews & user sentiment summary for Bullhorn:

1545 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Bullhorn reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Integration: There are a wide variety of integration opportunities that help users connect all of their HR workflows, according to 85% of users.
User Experience (UE): According to 100% of users who reviewed this pro, the UE is simple and painless once training has been completed.
User Interface (UI): About 71% of users who mentioned this pro said the system’s UI is designed to be pleasing to the eye and user-friendly.
Customization: Regarding this feature, approximately 67% of users said that Bullhorn is able to adapt to their recruiting workflows.
Automation: According to 92% of users who reviewed this, the system shortens the hiring cycle and mitigates manual tasks for employees.

Cons

Support: Though there was a mixed bag of opinions, customer support is unreliable according to 60% of users.
Functionality: According to 55% of users who reviewed this con, system functionality can be overly complex, and costly third-party integrations are often required to achieve the desired functionality.
Performance: About 71% of users who mentioned this con said the system encounters bugs and can be slow at times.
Navigation: Regarding this feature, approximately 70% of users said that the platform can be difficult to navigate, sometimes requiring multiple clicks or lacking the correct tools to complete an action in the most efficient fashion.

Researcher's Summary:

Bullhorn ATS and CRM boasts an overall satisfied customer base. The graphical, mobile-optimized system is typically revered as user-friendly and improves users’ recruiting processes. However, this may not be the right system for you if you’re looking for an all-in-one recruiting platform, as integrations are almost always necessary - and they come with an additional cost. There are also complaints relating to the mass email feature as well as general issues with the stability and usability of the system.

Key Features

CRM: Manage prospective and existing client relationships in order to maximize efficiency. Hiring, onboarding and more are managed within the CRM.
ATS: Automatically track all email activity relevant to specific candidate records and update users automatically with the most recent information on applicant interactions. Job boards, interview management, candidate matching and more are managed within the ATS.
Email Integration: Integrate with Gmail, Outlook and LinkedIn. This helps to further streamline recruiter workflows and provides them with the most up-to-date candidate information.
Resume Parsing: Identify and extract key candidate information, including skills and work history. Resume parsing tools pre-populate fields in candidate, contact and job records.
Mobile Capability: The mobile recruiting software allows recruiters to complete important tasks from any device.

Limitations

Some of the product limitations include:

Lacks assessment and background screening features
Adding new modules requires an additional cost to users
System is often sluggish and users report occasional bugs
Search features are not fully compatible with all boolean operators
The solution is not built for companies with an in-house recruiting team.

Suite Support

Email: Bullhorn offers users a live chat feature to subscribed users.

Phone: Bullhorn’s technical support page provides phone contact information for users in 7 different countries as well as one for broad international support. This page also provides specific information on times that phone support is available for each country including Canada, United States, United Kingdom, Australia, Germany, the Netherlands and Belgium. The international line is open M-F 6AM-6PM GMT.

Training: Bullhorn offers various eLearning courses, webinars and various other training resources to subscribers through their Learning Hub.

Tickets: Support tickets can be submitted through the Bullhorn Community platform by selecting the ‘Help’ button.

Cost of Ownership

License/Subscription Cost	Subscription-based pricing model is based on the number of users that require access. This includes recruiters, salespeople and managers. Cost will vary depending on individual pricing plans
Maintenance Cost	Cost is included in the subscription fee
Installation/Implementation Cost	This cost is additional to the subscription fee.
Customization Cost	Cost varies depending on individual business requirements.
Data Migration Cost/Change Management/Upfront Switching Cost	Cost varies depending on the quantity of data to be migrated, the availability of necessary migration tools, the complexity of the data and gaps between the new and existing system.
Training Cost	Cost is additional to the subscription fee
Recurring/Renewal Costs	Cost is included in monthly subscription fee based on the number of users.

Pricing & Cost Details

Includes Price/User and Minimum Commitment Terms for Bullhorn

Bullhorn