Best Business Intelligence Software Tools

Business intelligence tools (BI tools) are types of software used to collect, organize, visualize and analyze data accumulated through business operations to highlight trends and patterns to allow for actionable data-based decision-making.

Buyer's Guide

Last updated on October 18th, 2023
Business Intelligence Tools Are All About Discovering Actionable Insights

BI Tools Buyer's Guide

Business intelligence (BI) tools help you earn revenue and grow your business by giving you a clear picture of your enterprise. With market performance and operational insight, reports are the mainstay of your business strategy and direction.

Whether seeking a BI tool for the first time or upgrading, deciding upon one business intelligence software is challenging, especially with many free and open-source platforms. And you can’t afford to miss out on an excellent product.

We’re here to help with tips on the best deployment modes, basic and advanced features, current trends and the best BI software in the market.

Executive Summary

  • BI software helps boost your bottom line by utilizing market insight and business metrics.
  • Data visualization, reporting, embeddability, geospatial analysis and mobile insight are must-have BI features.
  • Current business intelligence trends include data literacy, governance and SaaS solutions.
  • Creating a requirements checklist is an essential first step in a business intelligence software search.
  • Prepare beforehand for vendor discussions by making a list of questions to ask them.

What Are Business Intelligence Tools?

BI tools are software applications that support organizations by providing information on internal operations and client transactions. This information — business intelligence — is crucial for reporting and business analytics.

Business intelligence platforms aren’t mere spreadsheet tools. They’re sophisticated big data and embedded analytics tools too. The explosion in data volumes drives vendors to scale their offerings, which is why you see such a wide variety of BI software.

Dundas BI

Viewing metrics by dragging a database table to the dashboard in Dundas BI. Source

Where Do You Start?

Should you ask for a BI tool, or will a data analytics solution be equally good? Data analytics is one technique among many used for business intelligence and includes real-time data monitoring, dashboarding, reporting and benchmarking.

Additionally, it includes performance management and data mining.

BI tools can be

BI software can be open-source, free and paid, complicating your search.

Contrary to common perception, free and open-source tools aren’t always lightweight. Many such systems are the mainstay of companies, many of which are considerably-sized businesses.

BI platforms serve industry verticals like retail analytics, manufacturing, transportation and healthcare.

If this is you, narrowing your search might be easier, but it’s just the start.

A lot depends on your company’s IT infrastructure — are you in the cloud, on-premise, or would you instead work with a hybrid model?

Deployment Methods

We break down the pros and cons of each.

Business Intelligence Deployment Methods

On-Premise

Installed directly onto hardware your business owns and maintains, on-premise deployment offers several advantages.

Benefits
  • Get Uninterrupted Service: On-premise systems don’t rely on the Internet, so connectivity issues won’t affect your business.
  • Keep Data Secure: Your company’s sensitive information stays onsite, with complete control over security and activity tracking.
  • Maintain Independently: You have full autonomy over system maintenance, upgrades and fixes. You can decide on downtime schedules and add storage at will.
  • Pay Once: Deploying the best business intelligence software on-premise costs you once but gets you a perpetual license. It can be a more attractive option than a recurring service subscription that might get costlier over time.

But there’s downsides too.

Limitations
  • Complex Implementation: Deploying on-premise is time-consuming. Integrating the business intelligence platform and training employees can take days, even months.
  • IT Resources Necessary: You’ll need technical staff to maintain and fix your systems and hardware, plus physical storage for the machines.
  • Higher Cost of Entry: Besides the license, paying for hardware and infrastructure is money in the hole, a significant investment before seeing returns.
  • Hard To Scale: Scaling resources every time your business grows is complicated, time-consuming and expensive.

Cloud-Based

Cloud BI solutions are infrastructure-agnostic and cost-effective and can be self-hosted or served to you via the Internet as SaaS (software-as-a-service).

Benefits
  • Deploy Painlessly: What used to take months takes days, sometimes hours, and updates are faster.
  • Scale Flexibly: Most cloud-based business intelligence solutions let you add or remove features, including storage, at an extra charge that’s minimal enough not to burn a hole in your pocket.
  • Gain Insight Anytime: You can access cloud data anytime, anywhere. Team collaboration becomes easy with shareable links.
  • Get Lower Cost of Entry: Cloud-based systems offer monthly and annual subscriptions, allowing smaller businesses to adopt BI without a massive capital investment.
  • Get Software-As-A-Service: Paying to use vendor-hosted software services frees you from maintenance, upgrades and fixes.

SAS Visual Analytics Security

Conditional grants in SAS Visual Analytics restrict access to users by role. Source

But, consider the cons of cloud platforms before deciding.

Limitations
  • Security: Many enterprises avoid trusting the cloud with sensitive financial information, including trade secrets.
  • Connectivity Issues: Accessing your data through the internet is cool, but you can’t control it. The cloud isn’t perfect, and access and connectivity issues can cause performance lag.
  • Costs Add Up: Monthly payments seem lower, but costs can stack when buying additional licenses and modules.
  • Reliance on a Third Party: Access to company information depends on third-party servers, and businesses can suffer if they go down.

Hybrid

According to Cisco’s 2022 Global Hybrid Cloud Trends Report, 82% of IT leaders confirmed adopting a hybrid cloud setup. It’s a significant increase, considering that more than 60% of companies used it in 2021, while 30% were in the consideration stage.

A hybrid cloud is a loosely coupled setup of private and public cloud and on-premise deployments, forming a flexible computing system.

It allows deploying and running your applications across on-premise and cloud platforms without worrying about compatibility.

Benefits
  • Gain Flexibility: A hybrid model combines the scalability and versatility of a public cloud with the control of a private setup. It seamlessly accommodates changing business needs and workloads.
  • Optimize Cost: Use your private infrastructure for most workloads — you’ve already paid for it. And utilize cloud services for temporary workloads — they’re often pay-as-you-go, and you can save a tidy sum by optimizing usage.
  • Maintain a Failsafe System: You can store essential data and applications in the cloud — having a fallback separate from your primary infrastructure helps you get back on your feet faster in case of disaster.
Limitations
  • Complexity: Managing a hybrid cloud environment requires expertise in cloud tech, integration and orchestration. Different APIs, data formats and infrastructure configurations can make it an uphill task.
  • Latency Issues: Moving data across the public cloud and private infrastructure can affect performance, disrupting downstream processes.
  • Vendor Lock-In: Like a patchwork quilt, a hybrid cloud setup has many pieces. Depending on multiple cloud service providers opens you up to restrictive vendor lock-ins. Securely migrating data between systems is a demanding task.

Lastly, data security in the cloud remains a challenge, according to 37% of IT companies, the above Cisco report says.

Deploying across platforms requires business and technical teams to collaborate closely, so determine internally if your organization is mature enough to adopt a hybrid cloud approach.

Unsure about which deployment model will fit? Call us to receive advice from the experts.

Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Software

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Primary Benefits

Business intelligence helps identify marketing trends by analyzing CRM and supply chain software data. It enables goal-setting, identifying inefficiencies and generating near-real-time reports.

Benefits of BI Tools

Enhance UX

Business intelligence assists in lead conversion and client retention by giving you customer data to analyze. The derived insight helps you personalize your marketing campaigns and rein in turnover.

It helps you push targeted promotions and tailored products and services to buyers.

Accurate sales forecasting, revenue projections and on-point customer segmentation help you allocate resources and plan better. Monitoring CRM performance metrics and tracking customer sentiment on social media keeps you competitive.

Manage Workforce

With BI tools, you can retain employees for longer by optimizing productivity, hiring smart and building effective schedules. Performance analysis, workforce planning, tracking absence/leave patterns and engagement data are key business intelligence insight that helps.

Other benefits of BI tools are performance reviews, employee goal setting, gathering team and management feedback, and managing competencies.

BI tools drive successful talent acquisition, succession planning and employee development. You can help your employees grow with your organization by creating career paths that align with their skill set and potential.

Streamline HR

As a human resource manager, you can improve employee engagement, mitigate legal risks and maintain compliance with labor laws with reporting.

You can ensure employees are paid fairly by analyzing employee demographics, compensation data, retention metrics and risk factors.

Control Supply Chain

Managing supply chains is no easy task with production planning and inventory management. Maintaining supplier relationships and executing transactions is possible with BI.

BI software drive savings with demand forecasting, inventory optimization, supplier performance evaluation and cost analysis.

Plan Ahead

Knowing where you’re headed and how to get there is business-critical. Some modern BI solutions come pre-packaged with predictive and prescriptive analytics, so check for those if you need business planning as part of the feature set.

And they’re intuitive, so anyone can build predictive data models using visuals and user-friendly interface actions.

Predictive analytics software lets you perform regression analysis where you decide the outcome and backtrack to determine what to do today to get that particular result in the future.

Prescriptive analytics uses statistical models and machine learning (ML) algorithms to make projections based on specific rules.

Many BI tools simplify your life by allowing simple English queries and providing automatic recommendations.

Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Software

Get free access now

Implementation Goals

What do you want the new business intelligence software to achieve? Does your reporting process leave much to be desired? Do you need a better handle on business planning?

Listing your implementation goals is an excellent starting point.

BI Software Implementation Goals

Goal 1

Stay Competitive

  • You want to outperform your competitors.
  • You wish to track performance KPIs.
  • You want to be ready for opportunities and eventualities.
  • Rather than react to market dynamics, you want to be the one creating those trends.

Goal 2

Improve Decision-Making

  • You want to monetize your information.
  • You want to base decisions on hardcore numbers.

Goal 3

Utilize Existing Systems

  • The business intelligence solution should work with your existing infrastructure.
  • Secure data movement and access should be possible across the integrated systems.

Goal 4

Discover Useful Insight

  • You should be able to explore and analyze metrics independently.
  • You wish to view consolidated insight from several sources.
  • Reports should be customizable and easy to understand across the board.

Goal 5

Get Accurate Reports

  • Information should be correct and up-to-date.
  • Sharing insights should be straightforward.
  • Team collaboration on dashboards and reports should be possible.
Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Software

Get free access now

Basic Features & Functionality

Interactivity, real-time monitoring and self-service are crucial features in any data-driven software, and BI software are no exception.

Here are some other features to consider.

Data Management

The top business intelligence tools connect to files, relational databases, cloud sources, web services and data warehouses using connectors and APIs.

Data quality management is a must-have for accurate and reliable information. Your business intelligence platform must cleanse inconsistent data using parsing and enrichment techniques.

Dashboarding and Data Visualization

Dashboards show your desired metrics on one interface, letting you filter them to get deeper insight.

BI tools are all about real-time monitoring via data refreshes, manual or automated, to keep you updated with the latest insight.

A rich visualization library serves your diverse data needs — every graphic type doesn’t suit every dataset.

Pre-built report templates are life savers — who has the time to build from scratch?

Reporting

Despite all the noise about interactive, live reports, static reports matter still. A BI solution that provides traditional and modern reports can cater to all your reporting needs.

Reports are for sharing — through email, instant messaging apps and team chats. You can save time with a BI tool that provides report scheduling.

Security

The best business intelligence solutions allow setting up role-based access and object-level security.

Your BI tool must have backup and recovery protocols to safeguard your information.

User management should include role-based authentication, activity logging and traceability.

Advanced Analytics

Business data is rarely two-dimensional — for instance, a product is associated with an ID, name, category or size, stock by store, year of launch and more.

Analyzing these metrics requires multidimensional analysis. Ask vendors if their product has this capability.

Advanced analytics enhances business intelligence with statistical functions and mathematical calculations. They add value to your business by uncovering new insight.

Embedded BI

Using business intelligence capabilities without switching to the application in another tab is embedded tech at work. Can your tool of choice do this?

Embedding vendor-hosted BI software requires you to sign in to your solution instance, which is fine if your data is separate from other users.

BI tools need to support multi-tenancy for it to happen.

Geospatial Visualizations and Analytics

Displaying area-based information in columns is excellent for tabular reports, but showing it in graphs and maps requires more.

Presenting location details in visualizations requires integrating with Mapbox, Google Maps and Bing Maps.

Mobile BI

Determine internally if a mobile app is essential for your team to stay connected to data when out of the office.

Mobile alerts and notifications are a great way for stakeholders, including senior management, to monitor KPIs remotely.

Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Tools

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Advanced Features & Functionality

Consider acquiring advanced capabilities at the onset if your company has specific needs or plans to scale. These include IoT (Internet of Things), augmented analytics and more nuanced reporting features.

BI Software Advanced Features

Advanced Querying

The best business intelligence software query against databases directly, keeping results fresh and accurate.

Then there’s streaming analytics — information from social media websites, app activity, clickstreams, equipment sensors and stock market quotes.

Ask vendors if their BI tool connects to streaming data sources if you need it.

Many BI tools save computing resources by updating metrics when you access them.

A power-saving technology — incremental refreshes — loads only the information that changed instead of performing a complete upload.

Asynchronous refresh is another optimization technique.

AI-ML

Artificial intelligence (AI) improves the quality and speed of information by letting you ask questions in simple English and pairing it with automated predictive insight.

It lets you ask your BI tool, “What are my sales projections for the next six months?”

Getting the same information from tabular reports would be a challenge.

Machine learning is a subset of AI, guiding data analysis with automated recommendations. It learns from your actions to give you contextual results and suggestions.

Advanced Reporting

KPI monitoring is a task best delegated to software programs — you can’t always be online.

A BI software that delivers reports to your inbox on data changes keeps you two steps ahead of market trends.

Advanced capabilities include personalized insight via report bursting, keeping your business front and center. Report consumers receive only relevant reports.

A management-level report will be a high-level overview, while a departmental report will be detailed.

Power BI and Pyramid Analytics offer report bursting.

IoT Analytics

IoT (Internet of Things) data includes information from web-connected pipelines, weather stations, smart meters, delivery solutions, motion sensors and virtual assistants.

Add IoT analytics to your requirements checklist if your business needs this insight.

Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Tools

Get free access now

Current & Upcoming Trends

Knowing what to expect helps us prepare better for what’s to come. Industry trends can reveal critical functionalities you might want to include in your ask list.

Business Intelligence Trends

Data Literacy

Self-service BI ranks consistently high on the Business Application Research Center’s annual business intelligence trends survey. AI is a significant driver of data literacy, making business intelligence software user-friendly and everyone a citizen data analyst.

User autonomy is a significant draw for enterprises as it helps reduce the time to insight. Independently accessing information boosts employee engagement, giving them a sense of shared ownership of projects.

User autonomy is high on enterprises’ ask list regarding new business intelligence software.

Read about explainable AI in our Future of Business Intelligence (BI).

Data Governance

Sourcing information from myriad complex sources can cause data security and quality issues, which makes complying with data privacy guidelines essential.

Enterprises increasingly seek software with data governance baked in. As a business intelligence software buyer, ensuring your platform offers this functionality is essential.

And with these regulations changing frequently, a vendor that keeps up to date with them is a cut above the rest.

With the risks artificial intelligence poses for data security, governance is a bear and will be the software industry’s focus for the foreseeable future.

Read about data privacy and security in the age of AI in our Future of Business Analytics Trends article.

Mobile Intelligence

Over 90% of global users surf the Internet on mobile devices for personal and professional purposes. On the industry front, Mordor Intelligence predicts the mobile BI market will grow at a CAGR of 22.43% over the forecast period 2021–2026.

Software vendors cannot ignore the market potential of making BI software available on mobile.

BI applications on remote devices and laptops are the primary means of work today, especially after changed work norms post-COVID-19.

Besides sales figures, these apps pull data from social media comments, posts and product mentions that indicate what people think about your product. Negative customer feedback, even random comments, can considerably harm your brand.

Additionally, eCommerce apps on mobile are significant customer touchpoints for browsing or purchasing your products online. Mobile insight forms a significant chunk of customer intelligence, with easy product accessibility for end users.

SaaS BI

In this survey, around 50% of the respondents stated that cloud BI is either important or very important to their organization, with 27.5% considering it business-critical.

Launching data warehouses and multidimensional data processing techniques like OLAP brought traditional BI under the scanner. Could it handle the additional processing demands?

Cloud computing, especially software-as-a-service, was the software with optimization techniques like server clustering and parallel processing. Plus, SaaS became available on mobile, making work from home a reality.

Flexible subscriptions freed up enterprises — no maintenance and infrastructure overheads — to test-run business intelligence software without burning a hole in their pocket.

SaaS business intelligence is an industry disruptor, and it seems set for interesting innovations going ahead.

Check out our article on Business Intelligence Trends for an in-depth look at where the industry is headed.

Cost & Pricing Considerations

Who will use the business intelligence software, and will they need training? Where does your existing system fall short? Keeping your business needs and limitations in mind can help narrow your search.

Factor in the initial cost of the software, ongoing maintenance and support costs and the investment required for the hardware. Compare it against the value it’ll provide. Does it align with your business goals?

Take the time to understand the various pricing models. It can make or break your buying decision even when the product ticks all your checkboxes.

  • Subscription-based software is available for a recurring monthly or annual fee. It’s vendor-hosted and maintained.
  • Usage-based pricing involves paying for the resources you use. It’s pretty handy if you have fluctuating workloads. Core-based pricing is one variant.
  • Perpetual licensing is when you pay a one-time cost of owning the software.
  • Value-based pricing can work for you if you’re on a tight budget. Product cost depends on the value the BI software provides to your business.

Costs can vary depending on

  • Pricing model
  • Data migration needs
  • Features and functionality
  • Maintenance and support requirements
  • Customizations
  • User seats
  • Add-ons

Research potential vendors — check online reviews, read industry guides and ask colleagues for recommendations.

Always ask if a free trial or version is available and what it entails.

Learn the difference between free and freemium software — both kinds are meant as an introduction to the vendor’s flagship software to entice you to buy the paid version. Which one will fit your needs?

Our article on Lean Selection methodology breaks down the software search process for you.

Price Guide for BI Tools

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The Best Business Intelligence Tools

Check out the top business intelligence tools on the market, curated by SelectHub analysts. Besides a brief overview and pros and cons, we mention what each product is best for, ranked by our analysts on a scale of 1-100.

Power BI

What It Does

Microsoft Power BI is business intelligence software that enables real-time reporting and analysis using performance and trends data. Interactive visualizations and reports allow deep-dive data exploration.

Data modeling allows you to establish dataset associations to derive actionable insight and help your business grow. Its integration with Excel allows importing of data and reports. Additionally, you can visualize Power BI data in Excel.

Power BI

The Sales and Returns sample report in Power BI. Source

Product Overview

User Sentiment Score

88%

Analyst Rating

84

Company Size

S | M | L

Free Trial Info

Free Power BI Pro and Premium Per User (PPU) trials are available. The Desktop version is perpetually free.

What It’s Best For
Capability SelectHub Analyst Score
Data Management 100
Data Querying 90
Reporting 88
Geospatial Visualizations and Analysis 86
Advanced Analytics 85
Pros and Cons From User Reviews
Pros Cons
About 96% of users cited its seamless integration with Microsoft systems as a huge advantage. About 85% of users said there’s a steep learning curve.
Around 86% of users appreciated its excellent connectivity to ERP systems and real-time data warehouses. Though 56% of users said it’s value for money, a close 44% of reviews said it’s pricey.
Approximately 98% of users praised it for its intuitive visualization builder, pre-built templates and formatting options. Over 96% of users said it’s resource-intensive and deployment is time-consuming.

Oracle Analytics Cloud

What It Does

It’s a leading analytics and business reporting tool. Besides personalized searches and conversational analytics, you can build ML-driven data models. Machine learning also drives auto-charting for faster metric visualization and analysis.

Collaborating on shared visualizations and dashboards is possible. You can share visualizations and dashboards on social media. As an author, you can set visualization actions for end users for each dashboard.

Oracle Analytics Cloud

Perform visual data analysis using interactive dashboards. Source

Product Overview

User Sentiment Score

84%

Analyst Rating

85

Company Size

S | M | L

What It’s Best For
Capability SelectHub Analyst Score
Data Management 95
Reporting 92
Advanced Analytics 89
Data Querying 88
Augmented Analytics 76
Pros and Cons From User Reviews
Pros Cons
All users mentioning interactivity praised the business intelligence platform for its drill-down and filter functionalities. Around 88% of users said support response was slow and inadequate.
Around 95% of users appreciated the software’s reporting capabilities. About 74% of reviews mentioned the software is costly.
About 83% of users said the software is user-friendly. Technical issues slowed down performance for about a fifth of the polled users.

MicroStrategy

What It Does

It’s an ML-driven BI software for visual analysis, reporting and application building. MicroStrategy is known for its variety of desktop reports, which include grid and graph reports and a combination of the two.

This business intelligence software supports app development by integrating leading technology systems and open-source tools.

Microstrategy

A performance analysis dashboard and summary in MicroStrategy. Source

Product Overview

User Sentiment Score

82%

Analyst Rating

72

Company Size

M | L

What It’s Best For
Capability SelectHub Analyst Score
Data Management 100
Advanced Analytics 96
Reporting 92
Geospatial Visualizations and Analysis 88
Data Querying 75
Pros and Cons From User Reviews
Pros Cons
All users appreciated the software’s reporting capabilities. All of the reviews that mentioned price said it was too expensive.
All users praised its mobile BI capabilities. Over 91% of users said implementation was time-intensive.
Over 87% of users found it easy to use. Around 81% of users said adoption was tricky due to a steep learning curve.
About 82% of users were satisfied with its data visualization and dashboarding functionality. About 64% of users said the software was slow, being memory-intensive.

TIBCO Spotfire

What It Does

It’s a business intelligence and reporting platform that blends IoT and social media metrics with performance metrics. Advanced predictive analytics keeps you agile in a constantly evolving, competitive market.

Its proactive user community designs and distributes free e-learning courses, wiki entries and dashboards.

TIBCO Spotfire

Spotfire helps business analysts uncover desired insights. Source

Product Overview

User Sentiment Score

84%

Analyst Rating

80

Company Size

S | M | L

Free Trial Info

The vendor offers a 30-day free trial.

Starting Price

$0.99

What It’s Best For
Capability SelectHub Analyst Score
IoT analytics 100
Advanced Analytics 96
Reporting 92
Geospatial Visualizations and Analysis 88
Data Querying 75
Pros and Cons From User Reviews
Pros Cons
More than 91% of users praised the platform for its reporting capabilities. All users mentioning analytics said it’s unfit for small dataset analysis.
Of reviews that mentioned dashboards, 86% said they were satisfied with the customizations. All reviews mentioned the lack of documentation as a blocker in adoption.
About 78% of users appreciated its interactive visualizations. Around 75% of users said performance slowed down while extracting large datasets.

Qlik Sense

What It Does

It’s a market intelligence and analytics platform for creating business reports and dashboards. ML algorithms suggest best-fit visualizations by analyzing the selected data.

Centralized task and user management, a mobile app and globalization make it a robust platform.

Qlik Sense

An executive dashboard shows sales analysis metrics in Qlik Sense. Source

Product Overview

User Sentiment Score

85%

Analyst Rating

85

Company Size

S | M | L

Free Trial Info

The vendor offers a 30-day free trial.

Starting Price

$30

What It’s Best For
Capability SelectHub Analyst Score
Data Management 100
Data Querying 92
Advanced Analytics 91
Reporting 91
IoT Analytics 82
Pros and Cons From User Reviews
Pros Cons
About 86% of users said the platform was intuitive and user-friendly. About 90% of users said security was challenging to implement.
Approximately 85% of users said the software was easy to learn. Around 86% of users said the platform allows limited customization.
Around 81% of users said the software excelled at embedded analytics. Approximately 86% of users found the software expensive.
Almost 77% of reviewers were satisfied with its interactive and responsive visualizations. Almost 78% of users said the platform struggled with sharing and collaboration.

Check out our Jumpstart platform detailed product scorecards ranked by feature.

Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Tools

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Questions To Ask Yourself

Ask yourself these questions as a starting point in the context of your organization and its needs.

  • What are our pain points, and how do we expect the new software to address them?
  • How much customization will we need?
  • Will we require in-house technical resources? Or will we need to rely on the vendor for deployment?
  • Which systems should integrate with the new platform?
  • Which are the critical dependencies impacting deployment?

Questions to Ask About BI Tools

 

 

 

Questions To Ask Vendors

Vendor discussions are excellent for addressing queries and concerns. We suggest some questions to add to your list.

About the Software

  • What are your product’s core strengths?
  • Can we customize the software as desired?
  • Does it support interactivity and user autonomy?
  • Which security features are available?
  • Are there any volume-based limitations on data processing?

About the Vendor

  • How long have you been in this industry?
  • What support or training do you provide?
  • What differentiates your services from other vendors?
  • How long does deployment take? Do you offer assistance?
  • Is documentation available?
Business Intelligence Tools Report

Expert recommendations and analysis on the top Business Intelligence Tools

Get free access now

Next Steps

The top BI tools boost revenue and improve business performance by harnessing proprietary data. Moreover, you get the added benefit of business planning with predictive analytics.

This buyer’s guide is a primer to guide procurement professionals responsible for selecting a BI solution for their organization.

Once you have the vendor shortlist, reach out to them with questions and a request for proposal (RFP). Ask about free trials or demos as proof of concept of the product.

Research them thoroughly before starting further discussions. Decide after careful consideration and go ahead with the purchase.

Are you still feeling overwhelmed in your business intelligence software search? Get started with our free comparison report to learn more about the market leaders.

Product Comparisons

Additional Resources

Apigee

User Sentiment:
n/a

Apigee is an API management and analytics platform that provides a layer between service provider APIs and external applications to help them integrate at scale. It brings together previously siloed data sources and empowers businesses to expand customer outreach. In addition to strong data governance and identity management options, it also provides analytics to track the usage and implementation of APIs, as well as information on security threats, all displayed as visual dashboards.Founded in 2004, Apigee was later acquired by Google in 2016. Besides the free Evaluation plan, paid plans include the Standard, Enterprise and Enterprise Plus plans, in order of degrees of functionality.

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comScore

User Sentiment:
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ComScore is a reputable solution that ranks 74 among all Business Intelligence Tools according to our research analysts. ComScore is most suitable for all business sizes. Corporations who have used comScore include Krux Digital, Oracle and Viacom. ComScore can be deployed online and is accessible from many platforms including Windows, Linux and Apple devices.

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LivePlan

User Sentiment:
User satisfaction level icon: poor

LivePlan is a distinguished software solution that ranks 75 among all Business Intelligence Tools according to our research analysts and 12 crowd-sourced reviews from 1 source. Starting from $15, LivePlan is priced reasonably, doesn't usually offer a free trial and is most suitable for companies on the small or medium side. Enterprises who have used LivePlan include Mona Does Concrete, Naughty Soda and Tailored Coffee. LivePlan can be deployed online and is accessible from a broad spectrum of platforms including Windows, Linux and Apple devices.

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MITS

User Sentiment:
n/a

MITS is a comprehensive reporting and analytics platform that helps distributors make better decisions by deriving insights from their enterprise data. With more than 200 pre-built and customizable reports, dashboards and scorecards, users can quickly analyze trends and discover ways to improve their sales growth and operational efficiency. Its intuitive interface is designed to make intelligence accessible to executives and non-technical users. With a quote-based pricing model, it is available for on-premise deployment and can be accessed on Windows or web-based browsers.

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Savi

User Sentiment:
User satisfaction level icon: excellent

Savi is a premier application that ranks 77 among all Business Intelligence Tools according to our research analysts and 2 crowd-sourced reviews from 1 source. Starting from $0, Savi is priced initially at no cost, isn't known to offer a free trial and is most suitable for any company. Savi can be deployed in the cloud and on-premise and is accessible from the vast majority of platforms including Windows, Linux and Apple devices.

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SAP Analytics Cloud

User Sentiment:
User satisfaction level icon: great

SAP Analytics Cloud is an augmented analytics solution that uses machine learning technology to generate data visualizations and simulate predictive scenarios. It provides every member of an organization with access to automatic, interactive insights via natural language processing. Powered by artificial intelligence, it helps businesses make decisions with confidence by exploring what-if possibilities based on historical data. There are multiple plans available with different functionality levels, so businesses can choose the subscription that provides the best fit for their needs.

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CARTO

User Sentiment:
User satisfaction level icon: excellent

Leverage this location intelligence platform to store, analyze and visualize data to make spatially-aware decisions. Connect to multiple data sources, including local or remote files, data warehouses and more to support location-based decisions. Create machine-learning-driven spatial models to conduct analysis. Build dashboards and intuitive location intelligence apps to accelerate projects and generate valuable insights.

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flink

User Sentiment:
User satisfaction level icon: excellent

Flink is a distinguished application that ranks 80 among all Business Intelligence Tools according to our research analysts and 3 crowd-sourced reviews from 1 source. Flink is most fitting for any business. Flink can be deployed in the cloud and on-premise and is accessible from a few platforms including Windows and Linux devices.

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RapidMiner

User Sentiment:
User satisfaction level icon: excellent

The RapidMiner platform is a cloud-based series of data intelligence offerings, capable of all layers of a big data ecosystem. It can work with structured and unstructured data alike, preparing, blending, analyzing and visualizing it. It utilizes a code-free interface for designing big data workflows and integrations, capable of the complete data science life cycle. It can achieve top-level analytics like machine learning and predictive modeling. Its cloud deployment comes in managed or on-demand options. It has open-source and commercial versions.

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Measured

User Sentiment:
n/a

Measured organizes marketing data in data warehouses to perform advanced analysis and reporting. It ingests, unifies and stores data for measurement while providing extensive customization, active monitoring and secure data management capabilities. Deploy and manage experiments using audience-split and geo-matched market testing to determine incrementality and use opportunities for business growth. Deliver actionable insights to boost media performance.

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Mashvisor

User Sentiment:
n/a

Mashvisor is a well-known application that ranks 31 among all Big Data Analytics Tools according to our research analysts. Starting from $17.99, Mashvisor is priced a notch under most others, commonly offers a free trial and is most advisable for companies on the small or medium side. Enterprises who have used Mashvisor include Assam Oil, Coca-Cola and VISA. Mashvisor can be deployed online and on-premise and is accessible from a limited set of platforms including Windows and Linux devices.

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Chartmetric

User Sentiment:
n/a

Chartmetric is a music analytics solution that allows users to track albums, social KPIs, chart performance and other metrics on different channels, including Spotify, Apple Music, TikTok, Instagram, YouTube and more. It facilitates music supervisors to monitor tracks, audience demographics, playlists, followers and performance across multiple music streaming and social media platforms. Leverage radio airplay analytics to discover top artists, genres, record labels and tracks on various radio stations across the world. Sort radio stations by country, reach, broadcast area and social media stats to gauge the impact of radio airplay.

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Owler

User Sentiment:
User satisfaction level icon: poor

Owler is a reputable software system that ranks 85 among all Business Intelligence Tools according to our research analysts and 10 crowd-sourced reviews from 2 sources. Starting from $99, Owler is priced moderately, offers a free trial on occasion and is most fitting for all company sizes. Corporations who have used Owler include Apple, Google and Nike. Owler can be deployed in the cloud and is accessible from a limited amount of platforms including Windows and Apple devices.

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SPSS Statistics

User Sentiment:
User satisfaction level icon: great

IBM SPSS, or Statistical Product and Service Solutions, is a data analysis platform that provides advanced statistical insights to propel business decision-making and research by crunching large datasets. With a user-friendly interface, it empowers everyone from basic users to experienced data scientists to perform statistical analysis. Scalable and agile, it is suitable for companies of all sizes. Users can purchase it through an on-premises license or a subscription plan to a hybrid SaaS. Users who choose either monthly or annual subscription receive access to the base version and can choose which of three optional add-ons to include, if any, between Custom Tables and Advanced Statistics, Complex Sampling and Testing, and Forecasting and Decision Trees. Perpetual and term licensees can choose between four editions that offer different levels of functionality: Base, standard, professional and premium. It was first launched as Statistical Package for the Social Sciences by three Stanford students in 1968 and later acquired by IBM in 2009.

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Celigo

User Sentiment:
User satisfaction level icon: excellent

Celigo is a reputable software solution that ranks 7 among all Distribution Software according to our research analysts and 44 crowd-sourced reviews from 1 source. Starting from $600, Celigo is priced on the high end, has offered a free trial in the past and is most applicable for any company. Celigo can be deployed online.

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KNIME

User Sentiment:
User satisfaction level icon: great

KNIME is an open-source end-to-end data analytics solution. It utilizes visual workflows with drag-and-drop functionality and thousands of nodes to lessen the data analytics learning curve data, with more than 1,800 prebuilt default workflows for streamlined setup. It allows for data ingestion, preparing, cleansing, analyzing and visualizing. It can be scaled for deeper analytics through integrations with sophisticated data modeling capabilities. It can be hosted on-premise or in the cloud through Microsoft Azure.

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Call SelectHub for a free 15-minute selection analysis: 1-855-850-3850

Highcharts

User Sentiment:
User satisfaction level icon: good

Highcharts is a premier application that ranks 89 among all Business Intelligence Tools according to our research analysts and 32 crowd-sourced reviews from 3 sources. Starting from $50, Highcharts is priced moderately, has offered a free trial in the past and is most fitting for all business sizes. Companies who have used Highcharts include Facebook. Twitter, Nokia and Visa. Highcharts can be deployed online and on-premise and is accessible from a wide array of platforms including Windows, Linux and Apple devices.

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Connecteam

User Sentiment:
User satisfaction level icon: excellent

Connecteam is a popular platform that ranks 54 among all Time and Attendance Software according to our research analysts and 353 crowd-sourced reviews from 2 sources. Starting from $0, Connecteam is priced free of charge to start, offers a free trial on occasion and is most advisable for any sized business. Connecteam can be deployed in the cloud and on-premise and is accessible from a fewer number of platforms including Windows devices.

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Bloomreach

User Sentiment:
User satisfaction level icon: excellent

Bloomreach is a leading software product that ranks 47 among all CMS Software according to our research analysts and 31 crowd-sourced reviews from 1 source. Starting from $0, Bloomreach is priced at no cost when starting and is most advisable for enterprises with hundreds or thousands of employees. Bloomreach can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows devices.

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dotnet

User Sentiment:
n/a

Dotnet is a promising solution that ranks 92 among all Business Intelligence Tools according to our research analysts. Starting from $85, dotnet is priced reasonably, has offered a free trial in the past and is most advisable for companies on the small or medium side. Enterprises who have used dotnet include Emergency Solutions, Mobilitie and ProxiGroup. Dotnet can be deployed online and on-premise and is accessible from a wide number of platforms including Windows, Linux and Apple devices.

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Innovaccer

User Sentiment:
User satisfaction level icon: excellent

Innovaccer is a promising platform that ranks 93 among all Business Intelligence Tools according to our research analysts and 1 crowd-sourced review from 1 source. Innovaccer is most applicable for larger sized businesses. Innovaccer can be deployed in the cloud and on-premise and is accessible from a handful of platforms including Windows and Apple devices.

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Quantum Metric

User Sentiment:
User satisfaction level icon: excellent

Quantum Metric is a leading software system that ranks 20 among all Customer Experience Software according to our research analysts and 6 crowd-sourced reviews from 1 source. Starting from $5500, Quantum Metric is priced reasonably and is most advisable for any business. Enterprises who have used Quantum Metric include Delivery.com, OLX and TaskRabbit. Quantum Metric can be deployed online and is accessible from a handful of platforms including Windows devices.

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ActivTrak

User Sentiment:
User satisfaction level icon: excellent

ActivTrak is a performance monitoring and analytics tool that provides historical and real-time activity metrics through easy-to-understand dashboards and reports. It pulls from external business data sources such as Salesforce, Jira and Zendesk to display data insights that drive productivity-focused decisions. In addition to ensuring strong security and data governance, it also can set usage limits on unproductive websites and alarms to prevent data breaches and time theft.Its Freemium plan allows monitoring of up to three workstations with 3 GB of storage, while the Advanced plan offers unlimited monitoring and storage with real-time screenshots and data redaction for information privacy.

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Hortonworks

User Sentiment:
User satisfaction level icon: great

Hortonworks Data Platform is an open-source data analysis and collection product from Hortonworks. It is designed to meet the needs of small, medium and large enterprises that are trying to take advantage of big data. The company was acquired by Cloudera in 2019 for $5.2 billion. HDP has a number of features that help it process large enterprise-level volumes, including multi-workload processing, batch processing, real-time processing, governance and more.

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PieSync

User Sentiment:
User satisfaction level icon: excellent

PieSync is a data sync application that helps empower businesses by integrating customer data from their cloud apps. Easy to set up and configure, it scans automatically to enrich both new and existing contacts every five minutes. It streamlines business activities by creating a 360° view of customers and leads from different sales, marketing and customer service modules. This accessibility enables all teams across an organization to access the same set of relevant, up-to-date contact data. Everything can be customized, starting from sync direction to which contacts and fields need to be synced. Advanced authentication and encryption methods ensure data security.

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Toucan

User Sentiment:
User satisfaction level icon: excellent

Toucan Guided Analytics (formerly branded as Toucan Toco) is a cloud-based platform consisting of two unified offerings that deliver data analytics and storytelling, as well as embedded analytics. Through data storytelling, it empowers businesses to explore their insights through visualizations and interactive dashboards. It centralizes information from disparate data sources and has a guided framework to help enterprises tell compelling stories with their data. Accessible to all, it encourages live collaboration throughout the analytics process to drive data-informed decision-making throughout an organization.In its embedded analytics form, it allows customers to extend these accessible and actionable insights to their clients through an intuitive front-end experience. Though it was built cloud-first, businesses can choose between the SaaS deployment via a private cloud, or an on-premise installation through Docker Image technology. It is suitable for small, medium and large businesses, and supports Windows, Mac and Linux.

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Winmo

User Sentiment:
User satisfaction level icon: excellent

Winmo is a sales prospecting solution that helps businesses by delivering contacts and insights they need to pinpoint opportunities and sign deals with brands, companies and agencies. Its extensive database gives sales teams a full view of the media and advertising landscape. Focus on leads that are worth pursuing with intelligence on their revenue, buying and spending behavior.In addition to its advanced predictive capabilities, it stands out with inclusions like search filtering, custom alerts, lead recommendations, reminders and development tracking.

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Microsoft Dynamics GP

User Sentiment:
User satisfaction level icon: good

Microsoft Dynamics GP is a versatile solution, well-suited for companies seeking to connect supply chain workflows with tasks such as financial management and human resources management. It offers a range of features, with the option to add on integrations with third-party offerings or implement advanced packages to further increase its functionality. It helps free up employee time to focus on other tasks through its automation of processes such as the generation of receivables, the creation of purchase orders and the direct deposit of employee pay to bank accounts. Available on-premise or in the cloud.

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TranZact

User Sentiment:
n/a

TranZact is a well-known software solution that ranks 101 among all Business Intelligence Tools according to our research analysts. Starting from $0, TranZact is priced initially at no cost, doesn't typically offer a free trial and is most advisable for small-to-mid-sized businesses with less than 1000 employees. TranZact can be deployed online and is accessible from a fewer number of platforms including Apple devices.

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Duck Creek

User Sentiment:
n/a

Yodil by Duck Creek offers best-in-class data management for financial institutions. It consolidates internal and external data to support operational and analytical needs, such as reporting, predictive modeling and other high-level analytics to better compete in the marketplace. It comprises a comprehensive insurance data model surrounded by a suite of enterprise data management modules designed for scalable growth. Agencies can leverage centralized document management for faster policyholder identification, billing and processing. Its payment portal offers multiple options with automated logging of receipts for consistent and error-free accounting. Its reporting modules provide standard and statistical data, including metrics concerning financial health. An intuitive, low-code architecture helps users integrate, create and modify extensions using pre-existing definitions. Predictive analytics provides feedback on how to streamline workflows, increase productivity and get the most value out of time spent. It uses machine learning to create individual-specific user experiences for policyholders to increase client loyalty and retention throughout their life cycle. Provides product definitions, templates and requirements for agents and consumers. Insurers can automate task approval, workflow assignments, claims processing and rate quotations.

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Mode

User Sentiment:
User satisfaction level icon: excellent

Mode is a collaborative web-based analytics platform that brings together data analytics and data science to help users all across a company quickly access and explore actionable insights. With a shared cloud SQL editor and native Python and R notebooks, it streamlines the data analysis process and allows analysts to collaborate on and deliver data-informed results faster to key decision makers. Users can create interactive visualizations, dashboards and live reports that they can customize and share to tell compelling data stories. It has three versions: its free edition Studio for individual use, Business for teams and Enterprise for organizational level intelligence and control.

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Atlan

User Sentiment:
User satisfaction level icon: excellent

Atlan is a popular platform that ranks 104 among all Business Intelligence Tools according to our research analysts and 2 crowd-sourced reviews from 1 source. Starting from $0, Atlan is priced initially at no cost, commonly offers a free trial and is most fitting for all business sizes. Atlan can be deployed in the cloud.

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Octoparse

User Sentiment:
User satisfaction level icon: excellent

Octoparse is an end-to-end web data extraction solution. It is engineered to extract bulk online data. With a point-and-click GUI, it’s scalable for projects of any magnitude. It includes cloud extraction, IP rotation, scheduled extraction and API integration, providing a seamless user experience. Extracted data can be viewed on a simple spreadsheet, enabling businesses to focus on analysis. Users can opt for one of the four distinct plans offered with varied benefits: Free, Standard, Professional and Enterprise. Businesses can also choose customized plans according to their specific data extraction needs.

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Cyfe

User Sentiment:
User satisfaction level icon: excellent

Cyfe by Traject enables marketers and agencies by providing dashboards to combine data origins, prove ROI and visualize trends. It delivers innovative and usable dashboards with helpful integrations. It is designed for enterprises and solopreneurs alike and helps them keep track of their efforts to deliver value. It has features like custom data sources that display data from databases using widgets, data mashups that create new insights from available data and custom URLs. It also provides control and flexibility by creating branded reports while letting users customize domain names, dashboard backgrounds and more. It also archives data for reliable reference and storage.

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Trifacta

User Sentiment:
User satisfaction level icon: excellent

Trifacta can clean, structure and enrich raw data into desirable formats to make better decisions. Empower non-technical users to perform data cleaning by guiding them via intelligent suggestions powered by machine learning. It consumes less time and results in greater accuracy. Leverage data aggregation tools to perform calculations across categories and use the resultant high-level summary to present statistics. It reduces dataset size and makes it easier to share with team members to derive insights.

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Lex Machina

User Sentiment:
User satisfaction level icon: poor

Lex Machina is a prominent software application that ranks 21 among all Legal Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $0, Lex Machina is priced initially at no cost and is most advisable for businesses large and small. Lex Machina can be deployed online.

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Best of Awards

COMPARE THESE LEADERS

SelectHub analysts have spent over 2,000 hours evaluating over 300 business intelligence tools, ensuring we understand each software’s capabilities, strengths, and limitations.  From this, we recognize which BI software really lead the pack, and deliver the features and capabilities companies actually need, based on crowdsourced requirements from the SelectHub platform.

Below, are the awards given to the people behind those products.

Analyst Pick
Analyst's Pick Awards

Awarded to top products picked by Analysts as Overall Best Products in the Category.

Domo MicroStrategy Oracle Analytics Cloud Power BI
SAS Sisense Tableau TIBCO Spotfire
User Favorite
User Favourite Awards

Awarded to products receiving a User Sentiment Score of Excellent.

Board International Domo Dundas BI Exago Information Builders
Looker Power BI Sisense Tableau TIBCO Spotfire
Augmented Analytics
Augmented Analytics Awards

Awarded to the Top products scoring 80 or more in this feature.

Domo Oracle Analytics Cloud Power BI SAS
Sisense TIBCO Spotfire Yellowfin
Advanced Analytics
Advanced Analytics Awards

Awarded to the Top products scoring 80 or more in this feature.

Board International Domo Dundas BI Information Builders
Oracle Analytics Cloud SAS Yellowfin
Data Visualization
Data Visualization Awards

Awarded to the Top products scoring 80 or more in this feature.

Domo Dundas BI MicroStrategy Oracle Analytics Cloud Power BI
SAS Sisense Tableau Yellowfin
Reporting
Reporting Awards

Awarded to the Top products scoring 80 or more in this feature.

Board International Dundas BI Information Builders MicroStrategy Oracle Analytics Cloud
Power BI SAS Sisense Tableau Yellowfin
Data Querying
Data Querying Awards

Awarded to the Top products scoring 80 or more in this feature.

Dundas BI Information Builders Looker Oracle Analytics Cloud
Power BI Sisense Tableau Yellowfin
Security
Security Awards

Awarded to the Top products scoring 80 or more in this feature.

Domo MicroStrategy Oracle Analytics Cloud
Power BI Yellowfin
Mobile BI
Mobile BI Awards

Awarded to the Top products scoring 80 or more in this feature.

Board International Information Builders MicroStrategy Oracle Analytics Cloud
Power BI SAS TIBCO Spotfire
Connectivity
Connectivity Awards

Awarded to the Top products scoring 80 or more in this feature.

Domo MicroStrategy Power BI
Sisense TIBCO Spotfire

Price Guide

See the Price/User for the top business intelligence tools… plus the most important considerations and questions to ask when shopping.

Real People... with Data

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As you get started with us, whether it be with Software Requirements templates, Comparing, Shortlisting Vendors or obtaining that elusive Pricing you need; know that we are here for you.

Our Market Research Analysts will take calls, and in 10 minutes, take your basic requirements and recommend you a shortlist to start with.