Key Features

• Provider Management: A commercial contractor directory makes sourcing and qualifying contractors simpler and more effective. Check provider credentials and insurance to stay compliant. Contractor scorecards help measure performance and cost based on detailed metrics.
• Service Automation: Automate events, tasks, processes and business functions. Helps promote multidimensional visibility into business operations and streamline service processes.
• Financial Management: Manage financial planning, budgeting, forecasting, asset lifespans and more, directly from the interface.
• Reporting: Provides pre-built reports, data analytics and business intelligence features to help answer business questions. Receive reports that explain the breakdown of spending and work order volume based on details like trade and provider. Immediately identify issues with locations, spend and jobs, and decide the priority of work.
• Work Order Management: Create, assign, monitor and complete work orders and maintenance requests easily.
• Planned Maintenance Scheduling: Calendar-based maintenance scheduling helps create maintenance events in advance, set alerts to trigger when the events are due and execute maintenance plans to upkeep assets.
• Asset and Energy Management: Track real-time asset data, repair and maintenance history, initial and operating cost, installation dates, warranties and asset failure reports in a centralized view. Keep track of and plan for preventative maintenance to reduce asset downtime.
• Site Management: Create and manage plans for capital upgrades and repairs, status, costs and multi-level approvals. Tailor and automate maintenance plans by specifying locations, frequency and providers to ensure uptime of assets. Create a centralized catalog for staff to directly order critical supplies.

Limitations

•  No notifications for assets needed or outstanding. 
•  Mobile interface lacks website features. 
•  Slow responses from customer service. 

Suite Support