FMX
by Facilities Management Express LLC | Founded 2012, Columbus, OH
Categories:
- CMMS Software
- Aviation MRO Software
- Energy Management Software
- Equipment Maintenance Software
- Facilities Management Software For Schools
- Facility Management Software
- Facility Scheduling Software
- GIS Software
- IWMS Software
- Maintenance Management Software
- Maintenance Tracking Software
- Manufacturing Maintenance Software
- Predictive Maintenance Software
- Room Scheduling Software
- Space Management Software
- Sustainability Software
- Tool Management Software
What is FMX?
Industry Specialties: Serves asset-heavy industries
FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well.
A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.
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FMX Pricing
Based on our most recent analysis, FMX pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $125
- Pricing Model
- Quote-based
- Free Trial
- Request for Free
Training Resources
FMX is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for FMX:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
FMX Benefits and Insights
Why use FMX?
Key differentiators & advantages of FMX
- Streamline Work Orders: Users of all access levels can log in to create work order requests. Assign, monitor and resolve them in order of importance or based on when they were requested, simultaneously tracking costs and time spent on individual orders.
- Planned Maintenance Scheduling: Plan maintenance operations based on time and meter readings throughout the organization with the help of a maintenance scheduler. This helps reduce unplanned maintenance and sends reminders when tasks are due to keep operations running smoothly.
- Prevent Event Scheduling Conflicts: Streamline event scheduling tasks, set events to recur or use the drag-and-drop function to easily create event schedules.
- Coordinate Fleets: Assign drivers, vehicles and schedules, keep track of vehicles, ensure proper staffing and monitor assets.
- QR Code Asset Management: Generate a unique QR code for each asset and pull up instantaneous information on an asset’s history, warranty, repairs and more by scanning the codes on mobile phones.
- Cost-Effective Management: Facilitate efficient asset management that saves money in unexpected repairs, minimizes catastrophic failures due to aging equipment, ensures accurate staffing and more.
- Flexible Access: Accessibility from any mobile device helps users stay up to date with new requests and changes.
- Effectively Track Inventory: Link work orders and PM tasks with inventory to keep track of quantities and receive instant notifications when an item is running low.
Industry Expertise
Serves physical asset-intensive industries such as education campuses, food and beverage, manufacturing, municipalities, construction, real estate, religious organizations, healthcare and more.
FMX Reviews
Average customer reviews & user sentiment summary for FMX:
765 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of FMX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
FMX helps users generate work orders, maintain schedules, and organize staff through a centralized portal and a simple, calendar-based interface. Notable features include booking tracking, a calendar, customization and a customer support team that goes above and beyond to provide service. The lack of a mobile app is a major drawback, and the reporting and email features could be more useful. However, it’s a good fit for businesses that are looking for an affordable, user-friendly CMMS solution.
Key Features
- Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
- Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
- Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
- Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
- Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
- Fleet Management: Schedule drivers and monitor vehicle repairs.
- Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
- Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
- Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
- Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
Limitations
Some of the product limitations, based on user feedback and accurate at the time of this review, include:
- Doesn’t offer real-time reports.
- No mobile app.
- No update notification is sent on completion of work orders.
Suite Support
mail_outlineEmail: support@gofmx.com or live chat with a representative from the website.
phonePhone: 1 (844) 664-4400.
schoolTraining: Offers dedicated Customer Success Manager to each customer to ensure data is migrated properly and their site is set up to fit their needs and goals. Each new customer is provided training over video chat and can request in-person training. Also provides ongoing support and training to customers for new team members, features, or additional questions.
local_offerTickets: Call or email the contact request page or live chat with support agents who will assist during normal business hours. There is also a large support community of forums, articles, videos, webinars and more to seek support from fellow subscribers.
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Awards
SelectHub research analysts have evaluated and awarded FMX as one of the top-rated CMMS Software available today. FMX also wins best-in-class honors for Dashboards and Reports, Maintenance Request Management, Work Order Management, Availability and Scalability and Vendor Information. FMX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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