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Infor EAM
by Infor, Inc. | Founded 2002, Malvern, PA
Categories:
- CMMS Software
- Asset Tracking Software
- Aviation MRO Software
- Computer Inventory Software
- EAM Software
- Equipment Maintenance Software
- Fixed Asset Software
- Maintenance Management Software
- Maintenance Tracking Software
- Manufacturing Maintenance Software
- Predictive Maintenance Software
- Tool Management Software
What is Infor EAM?
Industry Specialties: Serves all industries
Infor EAM suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.
It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.
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Infor EAM Pricing
Based on our most recent analysis, Infor EAM pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- Still gathering data
- Pricing Model
- Quote-based
- Free Trial
- Still gathering data
Training Resources
Infor EAM is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Infor EAM:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Infor EAM Benefits and Insights
Why use Infor EAM?
Key differentiators & advantages of Infor EAM
- Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
- Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective.
- Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized.
- Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
- Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
Industry Expertise
Specializes in serving organizations in manufacturing, chemicals, oil and gas, transit, the public sector, utilities, healthcare, and hospitality.
Infor EAM Reviews
Average customer reviews & user sentiment summary for Infor EAM:
Synopsis of User Ratings and Reviews
Based on an aggregate of Infor EAM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Infor EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.
- Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function.
- Work Management: Easily combines workforce and work order management into a comprehensive module to:
- Manage, plan and monitor maintenance work as well as the resources required to complete said work.
- Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
- Handle purchase order management, revision control, HR management, reliability management and more.
- Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
- Material organization, product grouping, stock replenishment, receipt and return management.
- Procurement features like RFQs, POs, invoices and contract management.
- Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
- Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers.
- Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress.
Limitations
Some of the product limitations, according to user feedback at the time of this review:
- Mobile app doesn’t support offline mode.
- Bulk planning of activities is cumbersome.
- Difficult to create custom reports.
- Doesn’t allow system managers to handle canned reports.
Suite Support
mail_outlineEmail: Not available. However, a chatbot on Infor’s support page suggests resources that might answer questions. If that doesn’t help, live agents are online during most business hours and respond almost instantly.
phonePhone: 877.772.4111. Open to anyone, including non-subscribers.
schoolTraining: Extensive training materials can be accessed through Infor’s Education Services. These can be accessed via Infor’s site on the resources page, by calling 866.246.2213 or 678.319.8114, or by emailing InforCampus@infor.com.
local_offerTickets: Log incidents at the support portal, inforxtreme. This is also the source for help resources such as documentation, articles, videos and the knowledge base.
Cost of Ownership
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