Key Features

• Payroll: Incorporates a scalable, configurable engine for accurate, streamlined pay processing. Also includes: 
  • Role-based access to ensure data security.
  • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
  • End-of-year reporting tools, including a task checklist.
  • Pay modeling calculator, enabling employees to calculate information on their own.
  • Integration support for global payroll providers and TurboTax.
  • Dashboards showing alerts and metrics.
• Benefits: Simplifies benefits selection, providing help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers. 
• Workforce Management: Extensive capabilities for managing all aspects of the workforce are available through integration with UKG Dimensions and UKG Ready. 
• Learning: Aids employee learning and development by providing: 
  • On-demand, mobile access to training materials in multiple languages.
  • Gamification, rewards and social tools foster engagement.
  • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
  • Channels for employees to capture and share knowledge with coworkers.
• Recruiting: Streamlines talent sourcing and acquisition for recruiting teams and candidates. 
  • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included. 
  • Candidates: Can apply using their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors. 
• Onboarding: New hires can access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates. 
• InTouch DX: A timeclock device designed for an hourly, mobile workforce that gives managers and employees flexible, real-time access for time and attendance processes. Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers. 
  • Managers can track employee information, confirm transactions and ensure schedules are followed.
  • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications and receive suggested actions based on upcoming tasks.
• BI Reporting: Dashboards present real-time data in a visual, user-friendly format, enabling managers and executives to monitor and analyze KPIs. Prebuilt and custom reports are available. It provides insights for:
  • Human resource metrics such as headcount based on local and global demographics.
  • Benefit plan costs and employee participation.
  • Financial information like overtime cost, pay equity and payroll totals.
  • ACA filing data including risks, deadlines and eligibility.
  • Recruiting costs and sourcing data.
  • Employee performance, retention estimators and 9-box assessment.
  • Pay factors ranging from expenses and revenue to total compensation at the global level.
  • Survey data such as participation, engagement details, historical trends and metric performance based on industry benchmarks.
• Sector-Specific Learning Courses: Offers a catalog of off-the-shelf courses specific to the public sector, including Human Capital, Health and Safety, Public Works, and Law Enforcement. 
• Compensation Management: Enables rewarding employees according to achievements through salary planning, configurable compensation plans, merit rules and analytics. Supports targets based on unit, flat amount or percentage of base pay.nbsp;
• Performance Management: Drives employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings, real-time feedback and more. 
• Surveys: Collects employee sentiment using AI, natural language processing and machine learning. Includes a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions. 
• File Management: Offers a central repository to organize and manage employee documents, with role and type-based permissions. Templates can automatically populate employee information and a compliance assist feature ensures global compliance. 
• Succession Management: Helps nurture a talent pipeline to prepare employees to take on new roles. Offers plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools. 
• Integration Hub: Supports developers in enhancing the system through integrations by offering: 
  • A collaborative community, a developer portal and APIs.
  • Sample code and instructional articles to speed up deployment.
  • A marketplace of product and service partners.

Limitations

•  Not the most user-friendly, leading to a longer learning curve. 
•  Design and navigation that are clunky and confusing to some. 
•  Slow replies and resolution from customer support, due in part to a lengthy process. 
•  Issues surrounding tax payment services. 

Suite Support