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#19

GoCo is ranked #19 among all Compensation Management Software according to the latest available data collected by SelectHub. Find out who the leaders are with our In-Depth Report.

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GoCo Pricing

Based on our most recent analysis, GoCo pricing and cost details are described here:

Price
$
$
$
$
$
Starting From
$5
Pricing Model
Free, Monthly
Free Trial
Request for Free

Training Resources

GoCo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GoCo:

Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

GoCo Benefits and Insights

Why use GoCo?

Key differentiators & advantages of GoCo

  • Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents. 
  • Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers. 
  • Customizable Onboarding:  Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.  
  • Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.  
  • Business Growth and Compliance:  GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.  

Industry Expertise

GoCo is particularly suitable for food and beverages companies, health and life sciences, manufacturing and distribution, professional services such as content and article writing services, and educational institutions.

GoCo Reviews

Average customer reviews & user sentiment summary for GoCo:

User satisfaction level icon: excellent

287 reviews

95%

of users would recommend this product

Key Features

  • Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors. 
  • Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.  
  • Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll. 
  • Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.  
  • HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.  
  • Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches. 

Limitations

User feedback indicates the following limitations of the system at the time of this review:

  • The org-chart does not fit on the screen automatically, causing users to scroll to see different details.
  • It’s not well integrated with third-party apps and specifically needs better integration with project management software.
  • Lacks the ability to retroactively add employees.

Suite Support

mail_outlineEmail: No support email is listed.
phonePhone: For customer support, users can call +1 (412) 593-4626.
schoolTraining: Customers have a range of training options such as in-person or live online training. A help center on the site provides articles on all aspects of the software so users can find answers to their questions.
local_offerTickets: A ticketing system isn’t mentioned.

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