Houzz Pro Benefits and Insights

Why use Houzz Pro?

Key differentiators & advantages of Houzz Pro

Grow Business Online: Leverage local advertising programs to gain a competitive advantage. Highlight the organization’s best features to appear in the Find Pros local directory.
Impress Clients: Create mood boards with desired colors, imagery and text. Remove backgrounds from product photos. Utilize designing tools to make a visual impact.
Streamline Workflows: Track project statuses via the dashboard. Store files in a secure, cloud-based environment. Access documents from anywhere at any time using internet-connected devices.
Get Paid Online: Receive client payments via a wire transfer or credit card to make payment processes a breeze.
Improve Team Collaboration: Enable multiple employees to work on the same project or estimate to promote transparency. Encourage subs and employees to create daily logs to report progress.
Improve Client Communication: Keep everyone on the same page with project timelines and daily logs. Enable customers to view outstanding invoices and approvals via the client dashboard. Save conversations for future references.

Industry Expertise

Designed for home builders, remodelers, architects, contractors and painters. Supports companies of all sizes.

Houzz Pro Reviews

Average customer reviews & user sentiment summary for Houzz Pro:

145 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Houzz Pro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: The platform’s intuitive and simple to understand, according to 80% of users.
Marketing Modules: Regarding this pro, approximately 78% of users said it’s easy to generate leads and create targeted advertisements.
Customer Support: About 68% of users who mentioned this pro said that the support staff is responsive and resolves issues in a timely manner.
CRM: According to 81% of users who reviewed this, the software helps turn leads into projects.

Cons

3D Floor Planning Functionalities: The product doesn’t offer robust designing tools, according to 66% of users.
Limited Features: More than 65% of users who reviewed this con said that the solution should provide scheduling capabilities and several branding options.
Speed: About 90% of users who mentioned this con said they experienced frequent system crashes.

Researcher's Summary:

Houzz Pro provides lead and project management solutions to enable users to streamline business operations. Many reviewers were content with the platform’s customer relationship management capabilities. Several users noted, the product offers a user-friendly interface that helps save time. However, many criticized that the system provides limited functions. Overall, the software’s a good fit for organizations needing assistance with lead generation.

Key Features

Proposals: Add products from the product catalog to create formatted and branded proposals. Encourage clients to review, receive and approve proposals online.
Customer Relationship Management: Convert leads into jobs using lead management modules. Conduct virtual client meetings to save time. Send estimates and proposals to customers with just a single click.
Estimate Builder: Use customizable templates to create estimates in minutes. Brand and send quotes to clients. Enable customers to approve and sign estimates electronically.
Takeoff: Measure lengths, calculate areas and volumes, and count quantities with just a few clicks. Convert takeoffs to estimates to speed up quoting processes.
3D Floor Planner: Build 2D plans and view them in 3D. Add furniture, doors, windows and other features in the room to scale. Select paints from the Benjamin Moore palette to generate realistic designs.
Project Management: Monitor projects from a centralized dashboard. Grant role-based access permissions to team members. Create to-do lists to avoid missing out on important tasks. Track to-dos through the task overview page. Let teams and clients view project due dates and statuses via the timeline.
Change Orders: Create and send change orders to clients for payment. Help clients approve and sign change orders via mobile devices.
Insights: Leverage analytical tools to spot trends and improve business performance. Compare the company’s and competitors' lead response times to meet customers' expectations.
Invoicing: Create invoices from proposals and send them to clients. Generate financial reports to track unpaid invoices.
Product Library: Upload documents and photos from the computer or use product clipping functionality to build a sourcing library.
Internal Notes: Create reminders, share project details and manage client communication using internal notes.
Time Tracking: Track time for projects using the stopwatch and create invoices later.
Expense Tracking: Add expenses from the field or all at once from the office.

Limitations

At the time of this review, these are the limitations according to user feedback:

Users don’t receive enough job lead matches.
Users might need a graphic designer to optimize their business profiles.
Lead details cannot be printed.
Concierge services are not helpful.

Suite Support

Email: Not specified.

Phone: Not specified.

Training: Access tutorials, webinars and product guides.

Tickets: Submit tickets via a support portal.

Houzz Pro