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Quickly find the best assets available for your CRM selection research here. Our Market Research Analysts have clearly summarized and reviewed each asset to help you select only the assets you need.
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Your Guides
Our industry journalists proudly distill the helpful information you read on SelectHub, always on the mission to share what matters to you can make your best decisions independently.
CRM articles are written and edited by:
As SelectHub’s Content Manager, Zachary Totah leads a team of more than 35 writers and editors in their quest to provide content that helps software buyers find the right system for their company.
Pooja Verma is a Content Editor and Market Analyst at SelectHub, who writes content on Endpoint Security and Supply Chain Management.
Manogna Matta is a Technical Writer and Market Analyst at SelectHub, who delivers content on fundraising, CX and CRM.
A Technical Content Writer at SelectHub, Christina George covers home health and MES.
Thought Leaders
SelectHub has sought out and invited thought leaders to contribute to our CRM industry articles and resources. These thought leaders ensure we deliver quality content with the most accurate information, focusing on what matters most. No thought leader is compensated for their contributions, but shares our belief that information should be democratized so everyone can make the best decision.
Ardath Albee is a B2B Marketing Strategist and CEO of her firm, Marketing Interactions, Inc., who helps companies with complex sales
Ardath Albee
B2B Marketing Strategist and CEO
Ardath Albee is a B2B Marketing Strategist and CEO of her firm, Marketing Interactions, Inc., who helps companies with complex sales turn prospects into buyers and convince customers to stay with persona-driven content marketing strategies. Ardath is the author of Digital Relevance: Developing Marketing Content and Strategies that Drive Results and eMarketing Strategies for the Complex Sale. She is a frequent industry speaker and workshop leader, and you’ll often find her on the lists of the top B2B content marketing experts to follow. You’ll find her on Twitter @ardath421.
David H. Deans is the Senior Partner of David H. Deans & Associates. As a seasoned entrepreneur, he has worked within the multinational telecommunications
David H. Deans
Senior Partner, David H. Deans & Associates
David H. Deans is the Senior Partner of David H. Deans & Associates. As a seasoned entrepreneur, he has worked within the multinational telecommunications, enterprise software, new media and ICT professional services industries. He is a frequent presenter at industry trade shows and conferences, and the author of numerous published articles and white papers on technology applications, public policy and organization development. He is a syndicated columnist and editorial contributor to mainstream news organizations and trade publications.
David Dozer is a Co-founder and CTO with more than 15 years of experience in the enterprise software realm.
David Dozer
Co-founder and CTO
David Dozer is a Co-founder and CTO with more than 15 years of experience in the enterprise software realm. He has dedicated his career to helping SMBs implement software and process solutions that meet real-world business needs. David has prior experience in IT Leadership roles, Consulting Management and ERP Product Management.
In his current role as Co-founder and CTO, David helps small and mid-sized distribution and manufacturing companies leverage cloud ERP solutions such as Acumatica to streamline their processes and consolidate critical business data into one easy to manage system.
At Shrood, we’re passionate about bringing advanced business intelligence to a host of industries including Retail, Wholesale, Manufacturing and Supply Chain.
John Chan
Co-Founder and CEO, Shrood
At Shrood, we’re passionate about bringing advanced business intelligence to a host of industries including Retail, Wholesale, Manufacturing and Supply Chain. With our powerful and easy to use Cloud based Solution, we’ve helped clients of all sizes develop a culture of analytics at all levels of their company. We take pride in our speed of delivery so customers can reap the immediate benefits of their investment.
Shrood also provides consultancy in software selection, implementation and support. Our portfolio of projects has brought positive transformation to companies through modernization and automation of their processes thereby increasing efficiency and reducing costs. We’re also adept at instituting Omni-Channel Commerce and Distribution.
I have 20 years of experience and a proven track record of success in developing and managing large scale ERP, Retail, CRM and BI systems. I continuously strive to bring innovation to our solutions and an unsurpassable effort to achieve customer satisfaction. My team consists of experts with deep knowledge and advanced skills in all facets of Information Technology, Project Management and Business Analysis.
Let’s discuss how Shrood can help you turn your Business Intelligence and Systems challenges into success stories.
Andy Crestodina is a co-founder and CMO of Orbit Media, an award-winning 38-person digital agency in Chicago.
Andy Crestodina
Co-Founder and CMO, Orbit Media
Andy Crestodina is a Co-Founder and CMO of Orbit Media, an award-winning 38-person digital agency in Chicago.
Over the past 18 years, Andy’s provided guidance to 1000+ businesses. He speaks at national marketing conferences, writes for big marketing blogs and hosts a little podcast.
Andy has written hundreds of articles on content strategy, SEO, influencer marketing, conversion and Analytics.
- Top 10 Online Marketing Experts, Forbes
- Top 50 Marketing Influencer, Entrepreneur Magazine
- Top 25 Content Marketers, Express Writers/Buzzsumo
- Top 10 Social Media Influencers, Social Media Explorer
He is also the author of Content Chemistry: The Illustrated Handbook for Content Marketing.
Doug Kessler is co-founder and creative director of Velocity Partners, the London- and New York-based B2B content marketing agency (a Content Marketing Institute Agency of the Year).
Doug Kessler
Co-Founder and Creative Director, Velocity Partners
Doug Kessler is co-founder and creative director of Velocity Partners, the London- and New York-based B2B content marketing agency (a Content Marketing Institute Agency of the Year). Doug has written a lot about content marketing including the B2B Content Strategy Checklist; Insane Honesty in Content Marketing; Crap: The Content Marketing Deluge; and A Stakeholder Through the Heart.
Bryan Eisenberg the co-founder of BuyerLegends and is the co-author of the Wall Street Journal & New York Times bestselling books “Call to Action”, “Waiting For Your Cat to Bark?”, “Always Be Testing” and “Buyer Legends:
Bryan Eisenberg
Co-Founder, BuyerLegends
Companies routinely have Revenue Blind Spots that cost them 10-30% of their revenue. Optimization expert, Bryan Eisenberg and his brother Jeffrey have helped companies increase sales by over a billion dollars using their Persuasive Momentum framework. They coach and train hundreds of companies like Google, NBC Universal and Health Insurance Innovations. They help sell products as diverse as SaaS software, eyeglass frames, and pig sperm. They help you to anticipate what customers need and how to innovate, staying ahead of them.
Bryan Eisenberg the co-founder of BuyerLegends and is the co-author of the Wall Street Journal & New York Times bestselling books “Call to Action”, “Waiting For Your Cat to Bark?”, “Always Be Testing” and "Buyer Legends: The Executive Storytellers Guide". Bryan has been the keynote speaker for Shop.org, Direct Marketing Association, E-consultancy, Microsoft, the Canadian Marketing Association and hundreds of other events across the globe. He is also the co-founder and Chairman Emeritus of the Web Analytics Association. Bryan serves as an advisory board member of several venture capital backed startup companies (ie. Bazaarvoice, Monetate, UserTesting.com, BoostMedia, Sightly, Runa etc.).
Bryan, an award winning blogger and author, was recognized by eConsultancy members as one of the top 10 User Experience Gurus, a winner of the Marketing Edge's Rising Stars Awards and a member of the inaugural iMedia Top 25 Marketers.
Bryan has been featured expert by The Wall Street Journal and the The New York Times and been quoted in Advertising Age, CNN, Forrester Research, Jupiter Research, Miami Herald, Publish, Internet Advertising Report (IAR), Chicago Business Tribune, Inc Magazine, Entrepreneur, Target Marketing, DM News, Microsoft’s bCentral, Smart Money & Internet Retailer for his thought leadership in the critical area of internet marketing and landing page optimization & online conversion rates.
Most Recent Articles
In this article, we’ll explore the importance of CRM software, its capabilities and some helpful use cases. With different types of CRM solutions focusing on specific markets, it’s easy to second-guess your software selection. To make sure you’re confident in choosing the right software for you and your business needs, this article will take a deep-dive into CRM examples, top solutions across critical features and tips for choosing the ideal system for your business. Today, data is the equivalent of gold in the 1800s. Everyone wants it and it’s extremely valuable — but it’s also buried deep and hard to extract. One of the most prized stores of data your company has is in your CRM software. That’s why CRM data mining is an essential element that your business can’t afford to ignore. Don’t jump the gun, though! In this article, we’ll cover how to use CRM, some major types of CRM software and helpful FAQs to get you on the right track and ready to select a system. We’ve conducted an in-depth comparison, and while it’s a close call, Salesforce Sales Cloud emerges as the victor. Join us for a comprehensive analysis! This article will cover the significant features, benefits and types of these CRM tools. We’ll also go through the process of creating and designing dashboards. When selecting a customer relationship management (CRM) software vendor, one of the first steps is to figure out what you are actually looking for in a Customer Relationship Manager system. CRM systems can be very complex, and paring down the Massive CRM Features and Functionality List to a useful CRM questionnaire can be a daunting task. “Customer retention is the new growth,” according to Adobe CEO Shantanu Narayen. If you want to survive the 21st-century business battlefield, you need to emphasize keeping your current customers. And the heart of accomplishing customer retention is CRM software. In today’s fiercely competitive landscape, your current customers are the serum shots (a la Marvel) that take your company to superhero level. Without them, your business is nothing more than a scrawny Steve Rogers (pre-Captain America) getting bullied. Using a platform with the best CRM features is an essential part of that strategy, so we compiled a CRM functionality list to help you get started. We’re here to give you a detailed tour and our honest, unbiased opinions about Salesforce. Without customers, a business is just an idea. Success can’t even begin without dedicated clients. Many companies are turning to customer relationship management (CRM) software to develop and maintain steadfast relationships with their customers. CRM software is available for any sized business, from a small mom-and-pop shop to a large corporation. With so many options available, deciding on the right software can be difficult. In the fast paced world in which our businesses currently operate, customer relationships often determine the success or failure of a company. As such, organizations must prioritize these relationships and how they are managed. One of the best ways to accomplish this daunting task is to employ customer relationship management software, or CRM. See the below steps detailing how to choose a CRM. CPQ strategies continue to bring greater accuracy and speed to every aspect of sales cycles, from pricing to product configurations. Considered to be one of the hottest areas of Customer Relationship Management (CRM), CPQ strategies are unique in that they provide unequivocal evidence of their value across an enterprise. The more complex the sales cycles, product configurations and channel selling structures, the more CPQ selling strategies pay off. Gaining greater insights into customer requirements and being able to quickly anticipate and act on their needs is essential for winning additional deals. CPQ is the catalyst of sales growth many companies need to excel at, as every aspect of customer relationships is becoming more complex, faster and more context-driven than ever before.Why Use A CRM? Analysis Of Key Benefits
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