Best Workforce Management Software
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PRODUCTS
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BUYER'S GUIDE
Buyer's Guide
By Ishani Vats, Technical Content Writer at SelectHub
In the fast-paced business world where every minute counts, workforce management software is the secret ingredient to keep your organization’s wheels turning smoothly. From optimizing employee schedules to streamlining task assignments, it ensures you’re well-equipped to manage your staffing needs and stay ahead of the labor trends curve.
In this buyer’s guide, we’ll cover how WFM software helps your business and how to pick the best solution.
Executive Summary
- WFM software helps companies manage their workforce and optimize overall performance and productivity.
- Its key capabilities include scheduling, time and compliance tracking, self-service tools, attendance management, reporting and analytics and more.
- Talk to the vendor about its services and software capabilities before committing to a solution.
- What Is Workforce Management Software?
- Deployment Methods
- Primary Benefits
- Implementation Goals
- Basic Features and Functionality
- Advanced Features to Consider
- Current & Upcoming Trends
- Software Comparison Strategy
- Cost & Pricing Considerations
- The Best Workforce Management Software
- Alternatives to Workforce Management Systems
- Questions To Ask Yourself
- Questions To Ask Vendors
- Next Steps
- Product Comparisons
- Additional Resources
What Is Workforce Management Software?
Workforce management software is an HR tool that optimizes time tracking, staffing and scheduling. It helps manage and track employee schedules, compliance requirements, leaves and absences, training progress, overall performance and more. It also provides insights into individual employees, departmental goals and overall business objectives.
Workforce management balances an organization's competing interests — customers, employees and management.
- Customers expect quality service and staff availability.
- Employees want job satisfaction and work-life balance.
- Management demands efficient, profitable and sustainable operations.
When balanced with suitable workforce management tools and processes, these interests lead to quality customer service, motivated employees and efficient operations that enhance profitability.
You can implement the software as a standalone system or integrate it with your existing HR platform, and customize it to suit your business needs. Some solutions also offer mobile applications to help you complete key operations on the go using your smartphone or tablet.
Deployment Methods
Choosing between a cloud-based or an on-premise solution can be tricky. Both deployment methods offer a variety of pros and cons.
For instance, cloud-based models are more cost-effective and convenient for remote workers. On the other hand, on-premise solutions offer an accessible internal network, regardless of internet connectivity.
Some other aspects to consider are:
- Customizability
- Software integrations
- Reporting capabilities
- Intuitiveness
- Ease of implementation
Weigh your requirements and budget to ensure the deployment fits your needs.
Primary Benefits
A suitable WFM software has a lot to offer. Common benefits include:
Better Time Tracking
The core purpose of WFM lies in tracking employees' working hours for payroll purposes. This data also proves invaluable to settling disputes.
It lets managers monitor clock in and out, along with the specific real-time location of employees. Companies can apply union rules, labor laws and company-specific policies to calculate pay according to the time tracking data.
Managers can also enable timely alerts to implement an action for work items that require their attention. For example, when an employee approaches overtime, the supervisor or manager can decide whether to permit overtime work. If permitted, WFM software ensures the accurate calculation of overtime requests in compliance with company regulations.
Greater Staffing Accuracy & Efficiency
WFM solutions help optimize workforce practices by targeting potential staffing challenges.
For example, if your company's winter holidays are a peak business period, forecasting anticipates the staffing demands using historical data. If previous holiday periods required 150 additional employees to cover excess volume, that data helps plan your staffing better.
However, staffing is tricky — thanks to compliance and regulatory considerations. WFM solutions reduce non-compliance risks with regular updates and alerts for local ordinances, union rules and individual employment contracts. They also enable companies to identify issues such as overtime, rostering inefficiencies and wage theft, and help tackle unexpected schedule changes.
Simpler Scheduling
Labor scheduling involves predicting labor demands over a specified period. It helps managers and supervisors plan and execute better work schedules. In turn, well-planned schedules control labor costs, ensure compliance with regulations and improve productivity.
“Best-guess” forecasts often lead to costly overstaffing or understaffing concerns.
On the other hand, a labor forecasting solution helps accurately predict daily business volume and labor needs down to 15-minute intervals. Metrics like sales, transactions, customers served and units sold drive these forecasts.
It also enables employees to plan their availability to better manage work and personal commitments.
Centralized Data To Boost Performance
With centralized storage for all workforce data — work hours, compensation, performance history and more — workforce management solutions simplify reporting.
This enhanced reporting capability supports more intelligent decision-making and provides managers with information to improve team performance.
Improved Customer Service
Workforce management systems let you include customer service performance as the criterion to review your staff’s performance.
Managers can assess how employees deal with clients. Later, these observations can be used in employees' weekly, monthly and yearly evaluations to further their performance and provide top-notch customer service.
WFM software also helps locate and rectify any customer service errors before they impact the company’s image.
Smooth Operations
Easy-to-use automation tools help input and track operational data. You can create work schedules on predefined parameters, record clock-in/out times, schedule reports and more. It reduces time spent on manual processes and boosts employee engagement and productivity, allowing them to channel their efforts toward doing well at their jobs.
Expert recommendations and analysis on the top Workforce Management systems
Implementation Goals
Goal 1 Increase Accuracy and Eliminate Errors | Sophisticated time-tracking systems eliminate the need for manual tracking, which is prone to record-keeping errors. Earlier, the mechanical time clock was not foolproof against “buddy-punching,” one of the “creative” ways employees could corrupt the system. |
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Goal 2 Higher Employee Satisfaction | Employee satisfaction is vital for productivity. With WFM software, employees get independent access to their job information, payment information, time off and more. Workforce management software also offers self-service portals so employees can control this information. |
Goal 3 Increase Productivity & Efficiency | The end goal of WFM software is to increase employee productivity and efficiency. Accurate time tracking, more thoughtful scheduling and higher overall employee satisfaction help your workforce run at its peak capacity. Automating WFM processes helps reduce human error and enables quicker data analysis to enhance efficiency and improve customer service. |
Goal 4 Transform Current Processes | Workforce management software transforms manual processes and operations. It automates various tasks and frees managers to focus on more pressing responsibilities, like training, tracking and planning. WFM software creates accurate forecasts and schedules. It also simplifies what-if scenarios for faster, better planning. |
Goal 5 Enhance Profitability | Improved efficiency and employee productivity lead to increased profits by reducing costs. Workforce management software increases revenue by scheduling agents for responsibilities according to their skills. For instance, WFM solutions ensure that the scheduled agents are skilled at sales to drive leads, conversion rates and revenue. |
Expert recommendations and analysis on the top Workforce Management systems
Basic Features & Functionality
Workforce management suites usually come loaded with features. Here are some core features to look for:
Agent and Employee Scheduling | Schedule the right number of employees for each shift using forecasting tools. Minimize costs and optimize resources with suitable scheduling workflows. |
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Performance Tracking | Identify and define KPIs such as productivity, quality and sales targets relevant to job roles and objectives. Set measurable goals for each employee, use data insights to review individual activity and set up improvement plans for underperforming employees. |
Workforce Planning | Generate business intelligence reports to examine the impact of internal and external factors on the organization. Identify and analyze the nature of workforce needs to implement goal-specific processes that improve efficiency |
Time Tracking | Collect and digitally store employees’ time and attendance records using digital time clock software. Enable supervisors to edit and create reports and digitally export time data to payroll providers. Digital time clocks offer different models: swipe card, biometric and proximity time, mobile device punching with or without geofencing and more. Use time tracking records to track tardiness, breaks and productivity downtime, and incentivize employees who need attention. |
Employee Database | Store and manage essential information about employees such as names and job titles, work schedules, time and attendance records, performance data and more in an online repository. |
Leave Management | Automate, track and manage all leave administration activities according to company policies. Tasks include reporting, documenting and providing due dates for leaves. Ensure timely compliance with existing and changing local and national regulations. |
Self-Service Modules | Allow employees to exercise control over their day-to-day workflows using self-service modules. Enable them to edit and set work preferences for better work-life balance, and create advanced and consistent schedules. For instance, if an employee forgets to punch in or out, they can report it to a supervisor and receive an alert for approval. |
Integration | Integrate the software with your existing system(s) to ensure seamless time-tracking data transfer into payroll for salary calculation. |
Expert recommendations and analysis on the top Workforce Management systems
Advanced Features & Functionality
Fatigue Management | Audit and review qualifications, hours/shifts and specific tasks in a job category to identify work patterns and conditions contributing to fatigue. Compare the data against a “fatigue classification” model that helps identify “at-risk” employees and highlights the need for scheduling or staffing changes. |
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Labor Analytics | Use analytical tools to compile information from various sources such as time clocks, employee activity and progress, and HR systems. Evaluate the data to get actionable insights into company finances, day-to-day operations and overall performance. Examples of this data include the amount of overtime worked, absenteeism, schedules and productivity. |
Security | Greater security and employee protections have been focal points in public and private labor legislation. According to the 2023 State of Employee Safety Report, 85% of employees are more concerned about experiencing an emergency at work than last year. Implement workforce safety procedures and compliance with industry regulations to effectively manage health and safety incidents. Allow employees to report accidents, train them to follow safety guidelines, integrate temperature-screening devices with time clocks and more. |
Shift Bidding | Allow employees to bid or submit preferences for specific shifts or work hours. Display available shifts, notify employees to submit bids and evaluate bids based on predefined rules and criteria. |
Expert recommendations and analysis on the top Workforce Management systems
Current & Upcoming Trends
Proper workforce management improves your business across the board. However, finding a helpful solution can be tricky in a dynamic market. That’s why it’s essential to understand what’s in store for the future.
For an in-depth look at the industry's current state, check out our article Future of Workforce Trends.
AI Integration
AI-powered workforce management tools are becoming increasingly prevalent, offering capabilities such as predictive analytics for workforce planning, automated scheduling algorithms, machine learning (ML) to analyze data and intelligent data analysis for decision-making.
According to a McKinsey article:
“AI-driven solutions take significantly less time to schedule the workforce than current spreadsheet-based models do and can capture unexpected changes in operations more efficiently. The technology allows for a consistent and systematic approach, eliminating human bias and error, creating fairer planning schedules, and reducing the managerial bandwidth required to oversee the scheduling process.”
The use of advanced analytics and AI technologies in workforce management is increasing, enabling organizations to make data-driven decisions regarding employee scheduling, resource allocation and performance optimization.
Integration of Robotic Process Automation (RPA)
Workforce management systems incorporate RPA to automate repetitive and time-consuming administrative tasks.
RPA technology utilizes virtual robots or "bots" to perform rule-based tasks like data entry, generating reports and conducting compliance checks. This capability frees up HR professionals' time, allowing them to focus on strategic initiatives and employee engagement. It also minimizes errors that are prone to occur with manual data entry or repetitive tasks.
For instance, RPA can assist in automating the creation and management of employee shift schedules. It can analyze demand patterns, employee availability and skill requirements to generate optimized schedules. RPA can also handle shift rotations, automatically notifying employees of their assigned shifts and managing shift swaps or adjustments.
By leveraging RPA, workforce management systems significantly reduce the manual workload for HR professionals. Integrating it with other enterprise systems such as ERP, SCM and MES facilitates smooth data exchange and syncs information across all platforms.
Employee Well-Being and Work-Life Balance
With the rise in mental health concerns at the workplace, WFM trends in 2023 reflect a shift towards prioritizing employee well-being and work-life balance. Here are some ways employers are putting it into practice:
- Flexible Scheduling: Companies are adopting flexible scheduling options like flextime or compressed workweeks, allowing employees to adjust their work hours to accommodate personal commitments or preferences.
- Wellness Programs: These programs include initiatives like on-site fitness facilities, mental health support services, stress management workshops and access to healthy food options. WFM software may integrate features to track employee participation and monitor the effectiveness of wellness initiatives.
- Employee Self-Service Options: Empower employees to manage their schedules, request time off, swap shifts with colleagues, access pay and benefits information and enroll in professional development programs. This capability fosters a sense of autonomy and improves work-life balance.
Mobile Access
With increasing access to smartphones and tablets, and greater internet connectivity around the world, organizations are providing mobile access to their WFM solutions.
Based on a McKinsey report, 53% of organizations expect to see a rise in remote work over the next few years. A dedicated mobile app allows team members in remote or distributed workforces to perform various tasks anytime and anywhere, enhancing overall flexibility and productivity.
For example, employees can clock in and out of work, submit time-off requests and manage schedules, while managers can monitor performance metrics and provide feedback remotely.
Collaboration tools facilitate real-time communication between staff members, allowing them to exchange messages and documents, receive important notifications on mobile devices and more.
Expert recommendations and analysis on the top Workforce Management systems
Software Comparison Strategy
When searching for your next WFM solution, start in-house. Closely examine your organization’s unique WFM needs. Ask questions internally (more on that later) and get stakeholder feedback on which features are a priority.
On the external side, user reviews are a great source of information. Read about actual users’ opinions to help narrow your list.
To save yourself the hassle of manually comparing and ranking products, use our WFM software free software comparison report for an in-depth review of solutions on the market and how they stack up based on your criteria.
For a deeper dive into the comparison strategy, this article about Lean Selection methodology is a great place to start.
Cost & Pricing Considerations
WFM software is a crucial investment. Its implementation process is time-consuming and complex. That’s why it's essential to take your time to choose wisely.
Most WFM solutions come as cloud-based software, purchased and installed in a phased, "as needed" approach. Therefore, no matter the size of your business, you can find a cost-effective workforce management software option that aligns with your goals and budget.
Expert recommendations and analysis on the top Workforce Management systems
Best Workforce Management Software
The vast WFM software market can make it hard to pick the best one for your business. Going with a popular vendor can be tempting, but that doesn’t make them the right fit for you.
To kick off your search, here are the WFM platforms that have received the highest ratings from our analysts:
Oracle HCM Cloud
Oracle HCM Cloud offers a suite of capabilities to simplify and optimize your workforce management processes.
The solution enhances employee engagement and productivity. It also facilitates efficient decision-making and better agility to align and configure business priorities and goals.
Some of its key workforce management attributes include time tracking, cost control and compliance handling.
Dayforce
Used across various industries, Dayforce is a cloud-based platform that manages the workforce through the entire employee lifecycle. Some of its key differentiators include unified time and payroll, compliance handling and workforce analytics.
Users can also utilize Dayforce Activate for professional services, tax filing and standardized implementation procedures.
ADP Workforce Now
ADP Workforce Now handles payroll, time, attendance and other workforce management processes on a single, configurable database. It handles the entire employee lifecycle while ensuring data synchronization and security across teams and departments.
Its major WFM offerings include scheduling, leave management and absence analytics.
UKG Dimensions
UKG Dimensions serves various industries with cloud-based workforce management capabilities. It streamlines the workflows for different functions like payroll, scheduling and time tracking — all accessible through a mobile app. The solution integrates well with other platforms and uses AI support to make operations more efficient.
Its key differentiators are task management and gaming.
Infor Workforce Management
Infor Workforce Management serves businesses of all sizes and provides cloud-based WFM attributes — time and attendance tracking, performance management, budgeting and forecasting, scheduling and more.
The platform streamlines workforce management processes to optimize productivity and minimize labor costs. It’s seamlessly customizable and easy to use with mobile accessibility.
Alternatives to Workforce Management Systems
A workforce management system offers a lot. However, it’s not the only option.
Depending on your specific business needs, a more focused solution might be a better fit. Some tasks, like scheduling or payroll, can be automated with a single solution. However, those options often leave you only with targeted features.
A full HR suite might be a better fit to streamline multiple workflows for your business. HR management software typically focuses on HR processes more broadly than WFM software — from recruiting and onboarding to managing benefits, and everything in between.
Expert recommendations and analysis on the top Workforce Management systems
Questions To Ask Yourself
To determine your business’s requirements, ask yourself and your internal stakeholders these questions to understand what kind of system you need.
- What are the challenges of our current workforce management operations?
- How many employees will be using the software?
- Are we creating schedules on our own?
- Are we able to track employees who work flexible hours properly?
- Does our current software provide analytics?
- Which features are a must-have for our business?
- Will our employees need training to use the software?
- Are we looking for an on-premise solution or a cloud-based platform?
- Do our employees work remotely? Will we need mobile capabilities?
Questions To Ask Vendors
The next step will include direct engagement with your shortlisted vendors. Your team should ask them the following questions individually before moving on to demos:
About the Software
- How well does the solution integrate with payroll?
- How will you migrate data from my existing system?
- How often are product updates released? Are the updates automatic?
- Is the software scalable?
- Is there a mobile app available? How well does it sync with the system?
- How well can the solution be customized for individual business needs?
- Which types of analytical reports does the system generate?
- What’s your approach to data security?
About the Vendor
- How well do you know my industry?
- Do you offer any training and implementation support?
- How many years of expertise do you have in the industry?
- Which customer support options do you provide?
- How closely do you consider user suggestions when designing updates?
- Which pricing models do you offer?
- Do you provide an uptime service agreement?
- Can you provide references from existing customers?
Expert recommendations and analysis on the top Workforce Management systems
Next Steps
Workforce management software changes how businesses go about their daily routines.
With so much to consider, selecting the right product can be daunting. Our free free comparison guide will do the heavy lifting for you — breaking down how leading platforms on the market score against key criteria.
Following the suggestions in this guide — and putting in the effort to choose wisely — will help guide you to a product that can benefit your company and employees for years to come.
Product Comparisons
- Workday Alternatives
- Workday review (video)
- Dayforce review (video)
- Dayforce vs Oracle HCM Cloud
- ADP Workforce Now vs Dayforce
- ADP Workforce Now vs UKG Dimensions
- UKG Dimensions vs Infor Workforce Management
Additional Resources
Top 10 Workforce Management Software Leaders by Analyst Rating (of 283 products)
(of 283 products) GET THE IN-DEPTH REPORTProducts found for Workforce Management Software
WorkForce Suite
Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software, designed to meet the needs of businesses of all sizes. With buying options specific to businesses in 10 different industries, Workforce Software caters to organizations with a variety of needs. By utilizing features such as time and attendance, labor scheduling and labor analytics users can streamline their HR processes and facilitate interactions between managers and employees. Managers are able to collect, track and analyze data to recognize trends within the company and improve existing business practices.
Impact 360 Workforce Management
Verint’s Impact 360 Workforce Management software, often referred to as simply Impact 360, automates a variety of HR tasks to reduce things such as overstaffing and turnover rates. Managers can leverage its functionalities to streamline workflows and gain insights into progress of specific tasks. With high-level overviews of work processes and employee performance, managers are able to forecast future business needs and generate efficient schedules. There are also integration options for businesses with more comprehensive needs.
Paylocity
Paylocity is an all-in-one cloud payroll solution that enables organizations of every size to execute administrative tasks such as talent acquisition, time and labor management, and other core processes. Its functionality includes multiple configuration options that allow companies to customize according to their needs.It contains robust security measures such as encryption, real-time backups and secure data centers. It also has a user-friendly mobile app that is compatible with both iOS and Android devices.
SAP Workforce Management
SAP SuccessFactors Workforce Planning is a people management solution that helps managers plan goals and ensure objectives alignment with the business strategy. It also helps improve efficiency and productivity across the workforce. It combines strategic planning capabilities with headcount planning, enabling businesses to create a roadmap. Some of the core capabilities include forecasting, financial modeling, risk analysis, strategy bank and workforce planning.
Aladtec
Aladtec is a cloud-based software suite designed to manage complex workflows for public safety and large-scale enterprises. It offers staff scheduling and employee management to organizations and businesses that operate around-the-clock. It streamlines and automates crucial HR tasks, like shift management and staff scheduling. It provides an integrated online setup for shift scheduling, attendance, payroll reporting, tracking certifications, document management, file storage, compliance management and more.
Aspect Workforce Management
Aspect Workforce Management provides solutions designed for call centers to forecast and plan staffing needs in advance. Using it enables companies to ensure accurate workforce availability in real time for seamless enterprise management. Users can also leverage it for scheduling and tracking to ensure that the right level of expertise is available on time. Features include scheduling, analytics, forecasts and automation.
Synerion
Synerion offers a full-service suite and standalone modules to meet a variety of HR needs. Companies can leverage it to manage workforce activities such as scheduling, monitoring time and attendance, generating reports and more. Two package options are available to cater to businesses of different sizes, enabling easy management of the workforce. It also offers labor costing, time clocks, reporting and analytics, timesheets and more.
JDA Workforce Management
JDA Workforce Management helps users to strategically plan how to best utilize team members based on their strengths and weaknesses. It's able to assist with labor planning, budgeting, scheduling and task management along with a variety of other vital tasks.The WFM system comes fully equipped with mobile capabilities that benefit the entire team. Individual employees are able to utilize mobile tools that will help increase their work productivity and help them to provide a better customer experience.
Oracle Workforce Management
Oracle Workforce Management is a web-based solution that helps managers align business strategies and workforce plans. It automates the process of time and attendance recordkeeping and also offers forecasting of workload demand and labor. Users can leverage it for creating a safer workplace, ensuring accurate time and data entry, managing workforce schedules, and more.
Kronos Workforce Ready
Kronos Workforce Ready (now known as UKG Ready) is a cloud-based HRM software designed to meet the needs of businesses of all sizes, across all industries. Users have access to a broad range of features and additional integrations to complete a variety of core human resources tasks. Facilitating management of both full- and part-time employees as well as hourly or salaried employees, it is customizable to meet the specific needs of any business. Users have the option to start with the full deployment of modules or begin with a single module and build from there.
SumTotal
SumTotal is a configurable, unified platform that enables businesses to attract, build and retain talent. Its modules deliver capabilities for talent acquisition, talent development, learning management, talent management and workforce management. It assists organizations with recruiting, mentoring, career path planning, onboarding, continuous feedback, succession planning and more It also provides an ATS that enables employee tracking, from receiving résumés to onboarding. Cloud-based and on-premise deployment is available, and it can be used on smartphones or tablets.
Five9
Five9 is a cloud contact center solution to facilitate customer engagement globally. It helps enhance agent and supervisor productivity, increase revenue, and improve the customer experience. Along with simplifying the complexities of a contact center, it also reduces the cost of on-premises maintenance. Other offerings include historical dashboards, agent scripting, web callback, speech-enabled IVR, pre-built CRM integrations and more.
NOVAtime
NOVAtime is a full-service workforce management software designed to automate core human resources tasks. Suitable for businesses of all sizes, it comprises multiple functionalities that work together to meet a variety of needs. Each of these functionalities can also act as stand-alone options for businesses in search of more targeted task automation without the need for integrative capabilities.
Meta4
Meta4 is a unified cloud-based software that provides HCM, talent management, compensation and workforce management services. Designed to address both local and global needs for companies of all sizes, it manages the complete HR cycle, from payroll and personnel administration to global talent management.
Infor Workforce Management
Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance. It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.
Boomr
Boomr is a time tracking solution for businesses of all sizes. It is web-based, with mobile support for Android and iOS. It allows for shift scheduling, employee monitoring and project tracking. It is highly integrable, enabling external payroll, HR and productivity management. Automation tools can automate processes like time off accrual tracking. It works for businesses with multiple locations and varying job sites, with multiple office support options and live GPS tracking.
Skedulo
Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency. It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
Workforce Dimensions
Workforce Dimensions (now known as UKG Dimensions) helps automate and streamline important processes like scheduling, payroll, compensation management and timekeeping. Integration, a mobile app and artificial intelligence support streamlined operations. Reports, data collection, talent acquisition and performance management are some of the core features offered. Specialized capabilities include task management, gaming and SMS ShiftFill.
PayServ
Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
SmartLinx
With a range of HR products, SmartLinx provides users with capabilities that can either function individually or integrate to work together as a full suite. By focusing on people management, it helps users to optimize workflows and boost workplace productivity and efficiency. Some of its capabilities include time and attendance, payroll and scheduling. It also offers reporting and analytics, giving users insight into their workforce’s productivity and performance.
ADP Workforce Now
ADP Workforce Now is a comprehensive human resources and payroll management system designed to streamline HR processes. It is typically employed by HR professionals and businesses of various sizes seeking an integrated solution for payroll, benefits administration, time and attendance tracking, and talent management. ADP Workforce Now's key features include automated payroll processing, employee self-service, and compliance management. Users appreciate its user-friendly interface and the ability to simplify complex HR tasks. In comparison to similar products, ADP Workforce Now is favored for its scalability and robust reporting capabilities, making it a reliable choice for organizations aiming to enhance HR efficiency. Pros User-friendly interface Efficient payroll processing Robust reporting Cons Pricing can be high Complex for small businesses Customer support variations
ATOSS
ATOSS assists businesses in cloud-based management of their workforces. It allows businesses to forecast and plan for unforeseen circumstances like changes in the demand for and availability of personnel. Suitable for companies of all sizes in most industries, it aims to align demand and cost-based personnel availability with requirements for efficiency. Its main attributes include forecasting, capacity planning, scheduling, self services and more.
ecotime
Ecotime, designed by Huntington Business Systems, serves businesses of all sizes and was designed to be scalable to meet the needs of growing businesses. It streamlines and automates a variety of core HR tasks, including scheduling and reporting. Integrative capabilities allow managers to customize the software to meet the unique needs of the business. Streamlining workflows can result in reduced labor costs, increased employee satisfaction and more informed decision making.
Push Operations
Push Operations is a cloud-based solution that enables organizations to manage a workforce. It automates payroll, time and attendance, scheduling, reporting, tip management and more for improved efficiency and reduced labor costs. Users can manage shifts, access reports in real time and seamlessly communicate. It also offers flexible access on mobile devices, integrations and features that aid compliance.
UKG Pro
UKG Pro provides a unified, cloud-deployed suite that allows companies to manage human capital at a global scale. It offers an array of core features including payroll, benefits, recruiting, onboarding and learning. Users can also leverage it to manage employee data and files, compensation, time and attendance, performance, and succession plans.In addition to HR-specific capabilities, it incorporates advanced technology such as machine learning and AI, predictive analytics and business intelligence. This helps optimize performance, streamline tasks, improve understanding of the workforce and drive retention.
Humanity
Humanity is a cloud-based workforce management solution that manages project schedules, payroll and documentation. Organizations can access actionable data to optimize staffing based on employee skill set, staff availability and historical sales and sales forecasts. It comprises four key modules—time clock, scheduling, human resource and payroll. The scheduling function automates shift planning while importing schedules from popular third-party modules. Companies can monitor employee work hours and check-in details using the time clock capability. The payroll module simplifies processing payroll based on employee timesheets. It tracks human resources documentation, employee vacations and training programs.
7shifts
7shifts is a cloud-based solution designed for restaurant owners to manage shifts, labor compliance, employee communication and engagement. Employees can check upcoming shifts and availability while requesting time-offs using the mobile app. It facilitates shift swaps and exchanges when employee availability changes. Robust engagement modules help restaurants retain staff, stay compliant and trim labor costs. It fosters social networking by allowing employees to post messages about upcoming social events and sending reminders for pending assignments.
Pipkins
Pipkins is a provider of high-quality, cutting-edge labor optimization systems for front- and back-office purposes. It offers scheduling and forecasting for predicting call traffic and staffing needs, among other usages. Its other key offerings include vacation planning, real-time adherence monitoring, attendance and time tracking, work confirmation for payroll, task tracking, complication monitoring, performance management and an omnichannel ACD.
Vultus Connect
Vultus Connect is a comprehensive employee organizer that allows enterprises to manage multiple payroll-related operations from a centralized dashboard. It aids in recording, creating and sharing payslips, timesheets and invoices. In addition, it keeps track of employee paperwork, benefits and expense calculations. It offers relevant data points, actionable analytics and streamlined financial information to help businesses make superior strategic decisions.
isolved Time
Previously known as Timesource, isolved Time is a shift management and time tracking software. With it, users have access to a variety of features, and businesses with more robust needs have the option to integrate with the vendor’s full-service HR software. Housed in the cloud, users can access it from any internet-connected device. Use it to track employee hours, create schedules and integrate with payroll to streamline HR processes.
Monet WFM
Verint Monet WFM is a cloud-based software that meets the unique needs of call centers and help desks. Designed for small and medium-sized organizations, it offers integrative capabilities and is automatic call distributor (ACD) neutral. It helps improve overall operations, saving the organization money while simultaneously improving the consumer experience. Forecasting improves scheduling and overall business planning, while real-time assessments can provide an accurate depiction of the organization’s performance.
People HR
People HR offers a scalable and customizable solution to perform essential HR functions, including personnel monitoring, applicant tracking, performance review and more. Its employee-tracking database lets HR managers create employment records for new hires, fill in crucial employee information and provide unlimited storage for documents. It is suitable for both small and mid-sized businesses.It includes an applicant tracking module that helps users create and customize the company’s career page and create new job offerings. Users can view all applicant information in one location. Its performance review module helps employees receive feedback from their peers.
Vibe HCM
Vibe HCM unifies core human resources capabilities surrounding transactions and compliance, along with strategic employee engagement. The SaaS-based software includes recruiting, onboarding, core HR, time and attendance, communication and connection, talent development and recognition, payroll, compliance, benefits management and engagement measurement. It’s suitable for medium and large businesses.There are two different versions of the product available to deploy. Essentials is best for businesses that need to get up and running quickly but want the ability to upgrade in the future. Edge is suitable for those whose complex requirements call for customization and advanced capabilities.
Cornerstone Recruiting
Cornerstone Recruiting is a cloud-based suite that provides recruiting, learning management, performance management and HR administration. Founded with the purpose of improving access to education through online learning, it now helps organizations of all sizes to recruit, train and manage their employees. It has mobile capability that allows productivity and connectivity in real time, from any location.
Reflexis Workforce Scheduler
Reflexis Workforce Scheduler offers a variety of features that facilitate building schedules, budgeting and optimizing overall labor operations. It focuses on helping businesses save time through automation while improving the overall customer experience. Based in the cloud, users can complete a variety of tasks at any time, from any location with the use of an internet-connected device. In addition to having 24/7 access through mobile capabilities, users also have the same level of access to support experts to assist with any potential issues.
Conrep
Conrep is a robust applicant tracking system that engages the right candidates and reduces hiring time. It provides an intuitive user interface, mitigating the need for user training. It offers a mobile app that allows staff to access reports and perform tasks on the go. Role-based dashboards provide valuable insights into individual, departmental or enterprise performance. Its self-service portals empower employees, customers and suppliers to access important information and perform day-to-day activities.
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