FastSpring
by Bright Market | Founded 2005, Santa Barbara, CA
Categories:
What is FastSpring?
Industry Specialties: Ecommerce
FastSpring is a SaaS deployed, full-service ecommerce platform that helps businesses sell digitally. It offers integrations, risk management, financial compliance services and more through a unified dashboard. It extends an easy-to-install and globally accessible payment gateway and assists in subscription management, billing, tax and VAT collection. It accepts over 20 currencies and supports more than 15 languages.
Users can increase efficiency, eliminate complexity and risks, and increase revenue by an estimated 40%. Additionally, it supports selling SaaS-enabled technologies through automated billing and dunning management. Its branded checkout experience helps reduce the cart abandonment rate.
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FastSpring Pricing
Based on our most recent analysis, FastSpring pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- Still gathering data
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
FastSpring is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for FastSpring:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
FastSpring Reviews
Average customer reviews & user sentiment summary for FastSpring:
Key Features
- Custom Checkout: Optimize buying experiences and reduce cart abandonment through customizable, intuitive checkout models.
- Store Builder Library: Create, implement and personalize checkout flows.
- Dynamic Marketing: Provide seamless experiences through device-optimized content. Customers can browse online stores via mobiles, laptops or desktops.
- Product Display: Monitor and edit stores, product information and checkout processes in real time.
- Promotions: Drive sales through dynamic product recommendations with cross-sells and up-sells.
- Custom Fields: Ensure easy purchases by setting up custom fields such as language, tax and currency, based on customer location.
- Global Payment Support: Facilitate worldwide selling with support for international payments, currencies and languages.
- Failover Processing: Reroute transactions to a different acquiring bank if a transaction fails.
- Gift Purchases: Customers can order and pay for products on behalf of loved ones.
- Local Transaction Processing: Ensure transactions are routed in the same location as the issuing bank through automated routing modules.
- Payment Options: Provides global payment solutions like debit and credit cards, Amazon Pay, PayPal, wire transfers, GiroPay and more.
- Subscription Management: Reduce churn rate by managing client life cycles across every touchpoint.
- Plan Management: Increase client outreach through flexible plans, including free trials, discounts and monthly and annual schemes. Customize coupons, costs and subscription lengths.
- Automated Reminders: Automatically send receipts, invoices, renewal forms and payment and cancellation alerts.
- Recurring Billing: Ensure steady revenue by setting up regular payment and billing models.
- Dunning Management: Decrease churn rate by automatically retrying failed payments.
- Self-Service: Customers can manage subscriptions and payments, and view previous orders.
- Sales Management: Simplify buying experiences with digital invoicing and interactive quotes.
- Tax Management: Facilitate global tax calculation, collection and remittance with VAT compliance and region-specific tax rates.
- Risk Management: Mitigate risks, prevent chargebacks and protect against any vulnerabilities. Detect fraudulent payments and separate them from credible ones via its15-factor fraud monitoring algorithm. Complies with significant guidelines and regulations like EU GDPR and PCI DSS.
- Third-Party Integrations: Integrates with several third-party solutions such as Google Tag Manager, Google Ads, WordPress, MailChimp, Nalpeiron, Impact, LicenceSpring and more.
Suite Support
A dedicated consumer support portal on the vendor website offers help with checkout, taxes, billing, licenses, refunds and more. Sellers can access welcome guides and release notes, and log in for customized content and support.mail_outlineEmail: support@fastspring.com.phonePhone: Not specified.schoolTraining: The vendor provides documentation on onboarding, advanced features, interactive quotes and app capabilities. Offers a launch checklist, store builder library and API toolkit.local_offerTickets: Log in to submit a ticket.