Xero
by Xero Limited | Founded 2006, New Zealand
Categories:
- Accounting Software
- Accounting Practice Management Software
- Accounts Payable Software
- Accounts Receivable Software
- Auto Dealer Accounting Software
- Automated Billing Software
- Banking Software
- Billing And Invoice Software
- Bookkeeper Software
- Bookkeeping Software
- Budgeting And Forecasting Software
- Budgeting Software
- Caregiver Payroll Software
- Certified Payroll Software
- Construction Payroll Software
- CPA Software
- Direct Deposit Payroll Software
- Expense Report Software
- Farm Accounting Software
- Farm Payroll Software
- Financial Management Systems
- Financial Reporting Software
- Fund Accounting Software
- General Ledger Software
- Hotel Accounting Software
- Invoice Automation Software
- Invoicing and Payroll Software
- Invoicing Software For Small Business
- Legal Accounting Software
- Nonprofit Accounting Software
- Payroll Compliance Software
- Payroll Software
- Payroll Software For Accountants
- Payroll Software For Mac
- Payroll Software For Schools
- Payroll Tax Software
- Project Accounting Software
- Property Management Accounting Software
- Real Estate Accounting Software
- Recurring Billing Software
- Restaurant Accounting Software
- Restaurant Payroll Software
- Revenue Management Software
- School Accounting Software
- Security Guard Payroll Software
- Small Business Payroll Software
- Subscription Management Software
- Time and Billing Software
- Treasury Management Software
- Trucking Accounting Software
- Trucking Payroll Software
- Trust Accounting Software
What is Xero?
Industry Specialties: Serves all industries
Xero is an online accounting software designed to meet the needs of small businesses. The easy-to-use interface helps companies visualize their financial position and monitor performance based on real-time data.
The solution is designed to connect businesses with third-party advisors and services in order to increase collaboration. This vendor offers a variety of integrations, making the platform capable of handling a variety of tasks associated with accounting.
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COMPANY SIZE
DEPLOYMENT
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Xero Pricing
Based on our most recent analysis, Xero pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $5.50
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
Xero is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Xero:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Xero Benefits and Insights
Why use Xero?
Key differentiators & advantages of Xero
- Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
- Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
- Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
- Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
Industry Expertise
Xero serves clients in more than 180 countries and integrates with many solutions. ExpensePoint, an expense management software, announced an integration between QuickBooks Online, Xero Accounting and FreshBooks. Xero has shown up in many different industry news sources, including AccountingWEB, Business Wire, The Courier, iTnews, TechRepublic and more. Additionally, it was named an industry leader in the report, “COVID-19 Impact on 2021-2026 Global and Regional Accounting Software for Small Businesses Market Report 2020 Industry Production.”
Xero Reviews
Average customer reviews & user sentiment summary for Xero:
Synopsis of User Ratings and Reviews
Based on an aggregate of Xero reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences.
Key Features
- Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
- Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
- Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
- Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
- Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
- Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
- Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
- Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
- Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
Suite Support
Xero has a support page that directs users to various resources depending on the type of user, problem or scenario. It has 24/7 support accessible via submitting tickets. It also comes with multiple training materials, including blogs, product updates, guides for small businesses, accounting glossaries and more.
mail_outlineEmail: Subscribers have access to online chat support from Xero experts through the platform’s support hub. From there, they can message their customer service team.
schoolTraining: Xero offers users unlimited support through FAQs, a community page, an accounting glossary and courses to help understand the program.
phonePhone: Support via telephone is available through Xero, however, the vendor does not offer inbound telephone support. Xero's support team may make a call to their clients when necessary, but there is no phone number through which the company can be reached for support. Xero warns that any numbers found online claiming to be their support line are fraudulent.
local_offerTickets and Live Chat: Users can submit case files by clicking the help icon and track the cases through the “my cases” section. There’s no live chat immediately available on the website, but users can message through their portal.