Best PSA Software Tools

Professional Services Automation (PSA) software are tools to help efficiently manage tasks such as project management, project accounting, and resource allocation to provide greater visibility, more effective reporting, improved billing, and better integration of processes for enhanced team collaboration.

Buyer's Guide

Last updated on October 6th, 2023
PSA Software Is All About Boosting Team Collaboration and Meeting Project Demands

PSA Software Buyer's Guide Intro Header

Purchasing new PSA software is like bookstore shopping because of the diversity of choices. Professional services automation software builds collaboration, manages project aspects and governs resources.

If you need to update your current system or you're a first-time PSA software buyer, you've come to the right place. This buyer's guide covers all things PSA, including benefits, features, trends and solutions.

Executive Summary

  • PSA software helps businesses centralize information and automate processes like ERP software.
  • Key features include project management, resource management, accounting and more.
  • Main industry trends include cloud computing, remote service delivery and customer collaboration.
  • Ask potential vendors questions about their services and products before making purchases.

What Is PSA Software?

PSA software is a system that automates processes and streamlines workflows for professional services and projects. Operations range from administrative duties to client scheduling and service deliveries.

Some professional services automation software types include:

PSA Industries

Some PSA industries include:

  • Accounting
  • Advertising
  • Consulting
  • Engineering
  • Law Firms/Lawyers
  • Marketing
  • IT Firms

Deployment Methods

Like most software, PSA tools work with on-premise and cloud deployments. Each tactic has its advantages and shortcomings.

  • On-premise: Host software, KPIs and other information on your company hard drives.
  • Cloud: Access software, project data and more on mobile devices with strong internet connections. You may also safeguard data with permissions, data encryption, multi-factor authentication and more. Cloud solutions may be more reliable if you travel or own many worksites.

Primary Benefits

Professional services software comes with numerous advantages, including boosting collaboration, managing profits, saving money and centralizing data.

PSA Software Benefits

Enhance Collaboration

Real-time collaboration accessories simplify oversea and remote partner collaboration.

Imagine hosting live video calls with your global stakeholders instead of sending emails. Remote work has never been more valuable. Centralized teamwork keeps everyone in the loop about modifications and changes.

Supervise Profits

Billing and invoicing modules manage all payments that enter or leave your company. This supervision enables patrons to pay you faster. You also differentiate cash cow and dud projects to make better business decisions.

For example, you own a shoe company, and a client wants shoes with small TV screens. You can converse with your team to determine profitability, expenses, materials and more.

Convert quotes into payments and report transactions to avoid financial bottlenecks. This extra monitoring allows you to stay abreast of where your money goes.

Increase Visibility

PSA systems' centralization offers better accuracy across departments and detects problems.

Let's say, for example, that you have new, last-minute changes in your revenue before the year closes out. Your financial leader can input the data into the system and it will carry over into your books in real time.

Reduce Administrative Tasks

This system automates repetitive tasks so you can focus on other responsibilities. This automation can boost productivity, customer satisfaction rates and profits.

You gain more time making shoes, meeting on-time deliveries and increasing profits. You'll gain more customers because of your productivity.

Save Money

PSA solutions diminish spreadsheets and manual data inputting, saving money, time and errors. If a mistake does occur, you can rectify it once and update everything in real time.

You also save money on internal IT teams. PSA, like ERP and other business solutions, is manageable. If you need maintenance or updates, you can reach out to your software vendor's support team.

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Implementation Goals

Goal 1

Maintain Project Data

Centralization eliminates the need to switch to other applications and saves time.

This software also prevents duplicate data entries since you enter information once.

You can review project budgets, milestones, client data, resources and more.

Goal 2

Make Better Business Decisions

Greater visibility allows more thorough project cost tracking. With more accurate data in hand, PSA tools can provide better analysis and reports.

These reports are handy for making strategic business decisions.

Goal 3

Automate Client Billing Workflows

Access a centralized hub to manage your invoices and associated accounts.

Personalize bills with custom colors, logos and more. Deliver automatic invoices and review statuses, such as seen, paid or late.

Goal 4

Gain In-depth Reporting

Leverage real-time reporting and analytical modules for fast client and company data gathering.

You can also record this detailed information for auditing purposes.

Goal 5

Increase Customer Satisfaction

Strengthen on-time, high-quality projects with automatic tasks, improved collaboration and increased productivity.

Consumers will grow because you deliver and meet their standards.

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Basic Features & Functionality

Project Management

Find team members with the appropriate skills to maintain projects. Historical data helps managers forecast project completion dates, ROIs and required resources.

Scheduling tools also fall under project management. Setting task deadlines is essential in maintaining your timelines and staying organized.

PSA tools usually include automatic alerts of looming due dates and unfinished jobs. Some automated reports detail a project's progress based on completed tasks and goals.

Resource Management

Visualize all project resources for planning and revising. This module makes rapid obstacle predictions and guides resource redirection.

Assign resources to projects based on skill levels and schedules. Manage staff on an individual level to determine underutilized or overworked employees.

Time and Expense Management

Supervise the amount of time each project contributor spends on their assigned tasks. Determine productivity and build a database to forecast similar project completion dates.

Expense tracking helps managers supervise accrued expenses by team members during project lifespans. This information also offers data to predict future project costs and resource management.

Invoice Management

Stay on top of your payment deadlines and manage invoices sent to your patrons for payment. Some features offer customization tools to include business logos and colors on invoices.

You also receive notifications when clients receive and pay invoices.

Project Accounting

Govern all revenue and expenses to aid in budget management.

Suppose you need accounts payable and receivable, payroll and other bookkeeping tools. You can use standalone accounting tools that integrate with your PSA system.

PSA Tools Report

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Advanced Features & Functionality

Contract Management

Check several contracts in a centralized location instead of separate tabs.

Software Integrations

PSA solutions integrate with CRM, accounting, payroll, project management and other software (i.e., Trello, Sage Intacct, Asana, QuickBooks and more).

These integrations offer a centralized view of data.

Opportunity Management

Superintend client information from sales activities and proposals to contracts and more. You can also invest in CRM tools to maintain this and other client-related data.

PSA Tools Report

Expert recommendations and analysis of the top software

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Current & Upcoming Trends

Technological trends also affect your organization's profitability. These trends can crop up as you browse PSA solutions. Invest in the technology that best meets your company's objectives.

PSA Software Trends

Cloud Computing

Most PSA and non-PSA vendors offer cloud solutions because of the versatility. You can access real-time data on all mobile devices. This access is likely why Research and Markets predicts the global cloud computing market could value at $1,240.9 billion in 2027.

Vendors usually offer extra security precautions. These tactics include:

  • Two-step/Multi-factor Authentication: Gain various authentication modes to log into your solution. These methods include facial recognition, text message access codes, fingerprint recognition and more.
  • Access Permissions: Restrict user access to sensitive company information based on their credentials.
  • Data Encryption: Embed data with illegible codes. Encryption keys are the only things that can decipher these scrambled writings.

Suppose you have a company with global or national partners. Unifying teammates on projects, meetings and more allows for efficient communication and suggestions. You can also make vital business choices.

Remote Work and Service Delivery

Remote work and digital workplaces increased in size because of the COVID-19 pandemic.

Most companies are requiring employees to return to the office. Some businesses offer an all-remote or hybrid process. This hybrid method enables workers to come into the office a few days a week, and work from home on other days.

All-remote and hybrid flexibility is likely why Market Research Future predicts the digital workplace market may exceed $76.6 billion in 2027.

Team and Customer Collaboration

It's also significant to open the gates of collaboration for clients. Keeping patrons satisfied is crucial to revenue and preserving your company's positive reputation.

PSA Tools Report

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Software Comparison Strategy

The software selection process begins with a close examination of your business needs. Like snowflakes, no two professional service organizations are alike.

Focus on your unique circumstances and ensure you meet those priorities. This approach prioritizes your business needs and eliminates vendors influencing your choices.

Once you’ve built a list of criteria, you can go back and look at vendors with a better focus. Our PSA requirements template helps you choose the ideal requirements for your company. Gathering requirements is an essential step in our Lean Selection process. Lean Selection is a nine-step selection method for all company sizes and industries.

PSA Software Lean Selection Steps

 

 

 

Cost & Pricing Considerations

Professional services automation software can range from $100 to $100,000 or more. Budget, industry and company size are a few pricing considerations to mull over.

How Much Is Your Budget?

Establish a budget for how much you are willing to spend, and allot extra. Other costs include implementation, data migration, training and maintenance.

Ask suppliers if they offer subscription plans. Pick the plan that meets your required features and budget. Professional services software vendors may also have one-time, annual or monthly payment plans.

What Industry Does Your Company Serve?

PSA serves several industries, including law, IT, architecture, communications and more. It could be embarrassing to buy an RMM program when your company is a law firm or marketing agency. Understand the industry your organization serves and look for the appropriate PSA application. Your business and wallet will thank you.

You also want to know what software type you want. Do you want open-source PSA software (or open-code software), cloud-based or on-premise systems? Think long and hard about it before making purchases.

How Big Is Your Company?

Like most ERP, PSA systems cater to various company sizes. If you run a small law firm, it would be best to invest in a small business system. You may also look for scalable software if you plan to grow your business. Most software doesn't follow a one-size-fits-all approach.

Enterprise-level software may have too many accessories for small or mid-sized companies. A small business program may lack features for an expanding organization. So remember that size matters when investing in new programs.

Do You Need New Software or Add-on Modules?

Your current professional service software may streamline collaboration and manage resources. Yet, this solution may lack proper accounting tools. Look for fusible accounting modules instead of buying new professional services automation software.

But, your company may lean toward new PSA tools because your current system is outdated. You can browse newer PSA solutions and find the system that best aligns with your company's goals.

PSA Tools Report

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The Best PSA Software

Jumpstart your software search with our research team’s top five PSA software.

PSA Software Leaderboard

Dynamics 365 Project Operations

Dynamics 365 Project Operations utilizes AI-powered analytics, IoT and Microsoft application integrations. Top features include payment management, time and expense reporting, resource management and project operations.

Dynamics 365 Project Operations

A preview of Dynamics 365 Project Operations' timeline apparatus.

FinancialForce PSA

FinancialForce PSA offers full company transparency for sales, finances and services. It administers clients, employees, projects and financial data in a centralized location. Top features include sales engagement, project management, time and expenses, resource management and more.

FinancialForce PSA

An example of FinancialForce PSA's forecast dashboard.

OpenAir

OpenAir by NetSuite offers time, resource and project management in one centralized place. Review KPIs, craft analytical reports with drag-and-drop tools and manage employee vacation time. Its top features include time tracking, project management, reporting, dashboards and resources.

OpenAir

A preview of OpenAir's interface. Source

Polaris PSA

This professional services software utilizes automation and live business information to enhance productivity. It gathers vendor data and current techniques to distribute resources, pinpoint hidden revenue and exhibit suitable protocols for better decision-making.

Top features include project management, financial forecasting, billing and invoicing, resource allocation and governance.

Polaris PSA

An example of Polaris PSA's dashboards.

Deltek Vantagepoint

This program increases collaboration, boosts productivity and enhances revenue. It keeps all project data in one hub. Some features include resource management, reporting, BI, accounting, financial management and project management. This system is ideal for mid-sized and large enterprises.

Deltek Vantagepoint

An example of Deltek Vantagepoint.

PSA Tools Report

Expert recommendations and analysis of the top software

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Questions To Ask Yourself

Use these questions as starting points for internal conversations about new PSA solutions:

  • How big is our company? How many users will need to access the system?
  • What industry/industries does our company serve?
  • What key pain points are we facing in our current processes?
  • What's our budget?
  • Are we expanding or downsizing our company in the next five to 10 years?
  • What problems will PSA software help us solve?
  • Which deployment option do we want?

Top Questions to Ask About PSA Software

 

 

 

Questions To Ask Vendors

Here are guiding questions to ask potential vendors about their products and services:

About the Software

  • Do you offer customizations for your solutions?
  • What are the core strengths and modules of this software?
  • What security measures does this software provide?
  • Is this software compatible with my existing system?
  • To what extent can this software automate repetitive tasks?

About the Vendor

  • How many years of expertise do you have with our company size and industry?
  • How many successful implementations have you had in the past year?
  • How long does the onboarding process typically take for your product?
  • What's your customer support team's process for handling help requests?
  • Do you offer demos, use cases or proofs-of-concept (POCs) for your products?
  • What training materials do you offer?
PSA Tools Report

Expert recommendations and analysis of the top software

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Next Steps

PSA software enhances productivity, improves collaboration and saves money via automated tasks. PSA tools simplify tasks and divides projects into manageable pieces for all industries.

We hope this buyer's guide helped you find the best system to help your company reach new pinnacles.

Are you ready to take the next step? Get started today with our comparison report to gain more insight into top software leaders.

Product Comparisons

Additional Resources

NetSuite

User Sentiment:
User satisfaction level icon: good

NetSuite ERP provides businesses in a wide variety of industries with the tools to automate and centralize processes across departments. This includes tasks such as financial management, distribution, CRM and supply chain management. This software is cloud-based and is available whenever and wherever, as long as you have an internet connection. Additionally, this software is customizable and has a relatively low cost of ownership due to its automated software maintenance. It provides real-time data insights across workflows and includes the option to build dashboards that are unique to your business.

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Wrike

User Sentiment:
User satisfaction level icon: great

Wrike is a cloud-based software that helps users manage distributed projects and promotes team collaboration. With this program, teams can align priorities and speed up execution to boost business results.With a strong focus on equipping teams to succeed, this vendor provides a robust suite of features that cater to marketing, creative, product development, business operations and professional services teams. It’s equipped with enterprise-level security and is designed to scale at a team and organizational level.

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ConnectWise Manage

User Sentiment:
User satisfaction level icon: good

ConnectWise Manage is a PSA tool for businesses in the IT sector that are seeking to develop consistency across the organization. It also enables users to manage accounts and other service-oriented tasks efficiently. The program contains centralized data as well as account information to increase internal visibility and to reduce duplicate work.It aims to streamline elements such as billing, client communications, procurement and project management. It’s available to IT businesses of all sizes and can be deployed either on-premise or cloud-based.

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Mavenlink

User Sentiment:
User satisfaction level icon: great

Mavenlink is a comprehensive, cloud-based software that enables services businesses to manage and execute projects at each stage of the lifecycle. By uniting project and resource management, team collaboration, accounting, and business intelligence, it enables organizations to streamline planning and delivery. Includes the option to purchase expert services that cater to companies in the professional services space. When choosing the primary package, businesses work with a team comprised of a manager, a business consultant, a BI consultant, a technical consultant and a training expert.

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Accelo

User Sentiment:
n/a

Accelo is a professional services automation tool that allows users to run their business, automate processes and streamline client and service operations with a single cloud-based app. It lets users manage and automate critical professional services. It allows users to leverage enterprise-level sales, client billing, project management, sales and time tracking. It provides complete visibility of projects, clients and finances on any device and supports reporting and team collaboration. It focuses on the professional service sector, including accountants, engineers, consultants, architects, designers, MSPs and more. It is designed for small service businesses. It unifies disparate systems and gives insight into the health of a users’ company in real-time. It also helps users maintain long-term client relationships, stay competitive, nurture prospects, collaborate on projects and be transparent, boosting profitability.

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Kimble

User Sentiment:
User satisfaction level icon: great

Kimble PSA sheds light on potential risks, centralizes project delivery, extends predictions on the current and future health of a user's company and ensures supply and demand match so users can maximize their use of resources. Foresight analytics, billing and CRM are some of Kimble's top features. This solution also offers an add-on product called the Kimble Resourcing Analyzer. The resourcing analyzer consists of packaged dashboards and data flows that extract and gauge transactional data. It offers visible insights on historic and future resourcing challenges.

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Sage Intacct

User Sentiment:
User satisfaction level icon: great

Sage Intacct gives users control over more basic accounting aspects such as general ledger, accounts payable and accounts receivable. However, it also includes more advanced capabilities that allow customers to individualize the ERP product based on specific needs. The program enables the creation of configurable dashboards and customized reports. This software is available for deployment both on-premise and through the cloud, making it an effective ERP application for a variety of companies. It offers role-based functionality to protect the security of information and to ensure that employees only access information that is relevant to them and that they should be privy to.

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Clarizen

User Sentiment:
User satisfaction level icon: great

Clarizen is a project management and professional services software that manages projects and simple updates with up-to-the-minute status using smartphones anytime, anywhere. It automatically shares project-related information with key stakeholders and updates any changes made across teams. It includes proprietary analytics and management tools for live insights about departments, projects and businesses. It manages individual and team projects with collaborative tools for project managers, and coaching for groups.

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Klient

User Sentiment:
User satisfaction level icon: great

Klient is a PSA system designed for large corporations and small businesses. The enterprise version is built on Salesforce and enables users to work side by side with clientele for ideal services from the early sales stage to service delivery. The small business version is intended for startups and entrepreneurs. Users can manage timesheets, expenses and client billing and monitor projects with one platform. As a whole, its objectives are to extend effortless customer experience, visible communication between team members and clients for guaranteed alignment of expectations and transparent project health statuses. Project management, team collaboration and time management are some of its key features.

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BQE Core

User Sentiment:
User satisfaction level icon: great

BQE Core is a solution that measures every aspect of a business such as earned value, cash flow, job costs, project margins, client profitability and more through artificial intelligence. Users gain access to crucial data on all devices from virtually any location Users can establish automatic invoices for clients, conduct project estimations, design and deliver reports and monitor the performance of their workers. BQE Core also offers integrations with Google Drive, MYOB AccountRight, QuickBooks and Amazon among others.

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AbacusLaw

User Sentiment:
User satisfaction level icon: good

AbacusLaw is a legal practice administration and accounting PSA tool ideal for all types of law practices. It’s a suitable option for specialized law practitioners that focus on things like personal injury, criminal defense, civil litigation, estate planning, family law, insurance law and elder law. Users receive crucial case and client intel, ensure deadlines are met and gain total transparency in their practice. A few of AbacusLaw's capabilities include time tracking, case administration, form creation, billing and scheduling.

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BigTime

User Sentiment:
User satisfaction level icon: excellent

BigTime is a cloud-based professional services management software suite built to manage projects, billing and tracking. It is designed for accounting firms, government contracting, advertising agencies, legal, construction companies, engineering, government contracting and IT services. It provides functions teams need to deliver billable work within budget and on time. It gives users a 360-degree view of employee schedules, clients and engagements, and helps them track, bill and budget their time. It is suitable for companies of all sizes and supports invoicing, expense tracking, DCAA compliance and workflows. It also supports iOS and Android devices for on-the-go entries. BigTime offers comprehensive project management modules that lets managers track statuses, define activities and tasks and assign tasks. Core features offered include time tracking, mobile timesheet application, task and engagement tracking, advanced reporting, built-in billing and invoicing tool, expense tracking, costing, budgeting, workflow management capabilities and seamless integration with QuickBooks and Lacerte Tax.

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Atera

User Sentiment:
User satisfaction level icon: excellent

Atera is a remote monitoring and management (RMM) tool that supports help desks, remote support, reporting, ticketing, and customer satisfaction surveying and billing. It is an all-in-one SaaS for managed service providers (MSP) in a single module. It has a single dashboard that allows users to create tickets, run scripts, manage alerts, remotely connect, start and stop services and more. It offers complete control and visibility for networks with its remote monitoring software. It averts system failure for multi-site operations to reduce IT support staff. It creates alerts for IT professionals and informs them of potential crises. RMM is essential for IT professionals and MSPs as it helps users reduce expensive help desk calls.

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Xledger

User Sentiment:
User satisfaction level icon: excellent

Xledger is a cloud-based financial management platform that combines multi-dimensional reporting and devolved budgeting in a single unified module. It automates processes such as bookkeeping, invoicing, asset management and bank reconciliation. It supports multi-entity, multi-currency transactions, consolidating data for all the entities in the user’s enterprise.For charities and nonprofits, it combines donor management and fund accounting. It helps professional services organizations automate and streamline processes through the entire project lifecycle, starting from workflow and ending with payment processing. Users can grow without limits by tracking costs and maximizing profits.

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Journyx

User Sentiment:
User satisfaction level icon: great

Journyx is a web-based expense, resources and time tracking software that makes users more efficient by making their jobs easier and helping them make better decisions. It helps users save money and increase productivity. It is fit for pharmaceutical, engineering, nonprofits, energy, professional services, software and technology, higher education, financial services, government, manufacturing, utilities and telecommunications. It also gives users insight into their business. It uses AI and machine learning capabilities to track time. It is made for businesses with 100-10000 employees and is suitable for client-oriented and project-oriented work. It integrates with leading accounting inclusions and is suitable for businesses that use NetSuite, QuickBooks, Microsoft Dynamics ERPs and Sage Intacct.

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Certinia PSA

User Sentiment:
User satisfaction level icon: great

Certinia PSA (formerly FinancialForce PSA) offers users complete clarity over their business' sales, finances and services. It enables users to manage clients, team members, projects and financial information in one PSA system. Users receive uniform data points so they can better monitor resources and make accurate estimates. Sales engagement, project management, time and expenses and resource management are some of Certinia PSA's top capabilities.

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Call SelectHub for a free 15-minute selection analysis: 1-855-850-3850

Autotask PSA

User Sentiment:
User satisfaction level icon: good

Autotask PSA is a cloud-based program that offers a centralized location for users to review the health and status of their projects from start to finish with user-friendly customizable dashboards, widgets and more. Users may also detect and address issues, assets and opportunities. Its core functions include project management, inventory and procurement, account management and resource management among others.

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Projector PSA

User Sentiment:
User satisfaction level icon: excellent

Projector PSA aides groups in managing and streamlining the delivery procedure from start to finish. It handles initial planning, project management, resource scheduling, time and expense tracking, budget management and invoicing.It offers CRM and accounting integrations that can help coordinate and boost workflows. Some of the included modules are project accounting, resource scheduling, performance and satisfaction.

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UiPath

User Sentiment:
User satisfaction level icon: excellent

UiPath is an automation platform that utilizes suite capabilities and robotic process automation to scale digital business needs and streamline workflows. The use of attended and unattended robots regulates web, desktop and email workflows and is compatible with major text-based automation. Businesses can assess areas that will deliver a greater return on costs by using integrated software to find process improvement and increase execution.

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Sage 100 Cloud

User Sentiment:
User satisfaction level icon: good

Sage 100cloud is a cloud manufacturing ERP that extends security and compliance to its users. It's scalable and is equipped with configurable settings that meet varying business requirements. Production management, tailored scripting, inventory requirements planning and analytics just a handful of Sage 100cloud's fundamental accessories.

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Replicon

User Sentiment:
User satisfaction level icon: great

Replicon is a comprehensive solution that helps businesses plan, track and report on projects while monitoring performance. It offers capabilities like task management, resource management, time tracking and expense tracking. It fosters team communication through its extensive collaborative modules.

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monday.com

User Sentiment:
User satisfaction level icon: excellent

Monday.com uses a visual, collaborative approach to help teams manage a range of marketing tasks. As a cloud-based platform, it syncs all information on a single, accessible dashboard and eliminates manual entry errors. This enables team members to make important decisions together, keep track of details and deliver projects on time.Organizations can customize it for the management of projects, tasks, people, ad campaigns, bug tracking, CRM, customer projects and more. Monitor project statuses off-site using mobile devices. It integrates with Microsoft Teams, Slack, Adobe Creative Cloud and more.

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CS Professional Suite

User Sentiment:
User satisfaction level icon: great

CS Professional Suite is a tax and accounting solution with individual components that effortlessly work together to share data and methods throughout every workflow and boost productivity. It is intended for small or enterprise-level accounting firms. Some of its key capabilities include industry adaptability, flexible reporting, multi-state processing, document management, trial balance capabilities and more.

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Ramco ERP

User Sentiment:
User satisfaction level icon: great

Ramco ERP is a cloud-based enterprise resource planning solution that streamlines and optimizes business processes. It includes modules for financials, human resources, inventory and more. It is scalable and can be customized to meet the specific needs of a business.

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Changepoint SA

User Sentiment:
User satisfaction level icon: fair

The Changepoint PSA solution, known as Changepoint SA, is an intelligence-driven and business analytic system that provides users with complete visibility throughout their entire service organization. It offers a real-time snapshot of finances, resources and projects for enhanced project and productivity knowhow. Its vital components include opportunity management, contract management, financial management and revenue recognition and project management.

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aACE

User Sentiment:
User satisfaction level icon: excellent

AACE is designed to provide users with the tools needed to run a SMB by combining the functionality of ERP software, CRM software and accounting software. Integrations for payment processing, sales tax, shipping, email marketing, calendar and e-commerce are available. Affordable and scalable, it’s ideal for growing businesses. Most users will see a ROI within their first year.

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TimeSolv

User Sentiment:
User satisfaction level icon: excellent

TimeSolv is a cloud-based solution that provides law firms with time and billing capabilities and helps ensure compliance with industry standards. Lawyers can track expenses, generate invoices and process payments quickly and accurately. It offers project management modules to manage deadlines, assign tasks and collaborate with colleagues. Its reporting capabilities provide insights into the firm's financial health and performance to make informed decisions and improve practice.

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Nexonia

User Sentiment:
User satisfaction level icon: excellent

Nexonia is a suite of programs that includes expenses, timesheets, travel, time off, purchase orders and accounts payable.Mileage tracking, credit card integrations, task tracking, unused inventory tracking, live itineraries and time-off requests are just some of its top modules.

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Workamajig

User Sentiment:
User satisfaction level icon: good

Workamajic is a project management solution that caters to more than 4,000 creative teams.Finance and KPIs, resourcing and traffic management, sales CRM, project management, creative management and project intake are its top features.

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Dynamics 365 Project Operations

User Sentiment:
User satisfaction level icon: good

Dynamics 365 Project Operations by Microsoft is a PSA solution that streamlines business performance with AI-guided analytics. It links with other Microsoft products including Power Platform, Azure, 365 and more in addition to the internet of things (IoT).Resource management, project management, reporting and payment management are some of its key appliances.

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Sage 300 Cloud

User Sentiment:
User satisfaction level icon: good

Sage 300cloud (formerly known as Sage ERP Accpac) helps businesses manage their finance and bookkeeping needs. It offers handy accounts receivable, accounts payable and general ledger accessories to ease routine processes. Its general ledger accessory has robust consolidation features and easily ciphers intercompany transfers, making it suitable for companies with intricate corporate structures like multi-entities, franchises and companies with international subsidiaries. Its application programming interface (API) and software development kit (SDK) components make it an effective option. It can scale and extend its capabilities to customers in several industries.

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Upland PSA

User Sentiment:
User satisfaction level icon: good

Upland PSA is a professional service automation tool that helps businesses use remote management tools that improve the profitability and growth of service businesses. It helps users manage capacity utilization and planning strategies for profitability and workload management. Users can change how projects are delivered with expense and timesheet capture with workforce and project management, project financials and billing. Some of its key features include knowledge management, proposal automation and customer surveys. It has a host of webinars, case studies, e-books and articles to help users navigate its various modules.

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Unanet

User Sentiment:
n/a

Unanet is a PSA software that offers three separate solutions for government contractors, A/E and professional services. It aims to provide a single source of truth for its users with robust analytics and reporting capabilities, integrations and intuitive dashboards. With this clarity and control over day-to-day operations, users can expect more efficient business processes, larger profit margins and more.

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OpenAir

User Sentiment:
User satisfaction level icon: good

NetSuite OpenAir enables users to manage time, resources and projects. It contains graphical visualizations of metrics like profit margins, helps users develop customized analytical reports using drag-and-drop tools and manages time-off requests. Its resource allocation and management modules let users plan projects. It is available as an on-premise or on the cloud strategy.

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Easy Projects

User Sentiment:
User satisfaction level icon: great

Easy Projects is a cloud-based professional services software that enables teams to initiate automatic workflows throughout every department to arrange and implement projects at an accelerated and effortless rate. It unites distributed teams, contractors and clients, permitting them to review and analyze project performance and profitability, pinpoint bottlenecks in project activities, evaluate risks in labor costs and dodge delays with thorough reporting. Budget and expense tracking, resource management, project financial management, CRM integration and time tracking are only a few of its vital features.

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Odoo

User Sentiment:
User satisfaction level icon: great

Odoo offers more than 10,000 integrated business applications for website building, sales, business operations management and employee productivity. It’s available for deployment through the cloud or on-premises, and they offer implementation services. It’s suitable for businesses of all sizes and budgets. Its open-source model and strong technical foundation is developer-friendly and allows users to customize to meet their specific needs. With that being said, it's good for businesses that may have unique requirements. It’s fairly low cost of ownership and ability to centralize all business processes provides ample opportunity for reducing costs. Its integration capabilities allows the user to work from one centralized location, which ultimately can save an organization time.

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