Best Patient Scheduling Software

Patient scheduling software is designed to improve the overall patient experience by streamlining the scheduling process including patient appointments, practice workflows and staff allocation to effectively minimize patient waiting delays, no-shows and maximize successful appointments.

Buyer's Guide

Last updated on November 15th, 2023
Patient Scheduling Software Is All About Automating and Streamlining Medical Scheduling Procedures

Patient Scheduling Software Buyer's Guide

During the course of any given day, your physician practice can expect to encounter many unplanned events and last-minute changes. Scheduling is command central to keep your practice running smoothly. In today's health care environment, patient scheduling software can help you function like clockwork and expeditiously navigate the overlapping needs of your patients, clinicians and staff.

In this guide we’ll cover what you need to know to find the right system.

Executive Summary

  • Patient scheduling systems automate and simplify appointment booking and tracking procedures.
  • Primary features include patient self-scheduling, tracking and alerts, a directory, recurring visits, and personalized calendars.
  • Current and upcoming trends include chatbot adoption, cloud-based deployment, wearable technology and more.
  • Gauge your facility’s current challenges and product requirements to make the correct buying decision.
  • To select a clinic scheduling software, there are some key questions to ask yourself and vendors to ensure you find the right fit.

What Is Patient Scheduling Software?

Patient scheduling software is an electronic solution designed to improve the overall patient experience. It streamlines the scheduling process, including patient appointments, practice workflows and staff allocation.

It provides tools to coordinate patient, physician and staff schedules, which effectively minimizes patient wait times and no-shows.

Related Categories
  • Manage physician and staff shifts, time-slots and calendar, with color-coded, drag-and-drop scheduling.
  • Help capture patient demographics and essential information.
  • Provide a comprehensive suite of features for providers to book and manage appointments.
  • Manage cancellations and arrange follow-up appointments.
  • Monitor appointments, home consultations, updates and no-shows.
  • Update appointment confirmations and schedule changes in real time.
  • Offer patient self-service portals for appointment booking, management and pre-registration.
  • Assist in patient pre-registration.
  • Notify patients of approaching appointments with automated alerts and reminders via phone, text or email.
  • Improve patient-provider communication.

Practices can opt for a stand-alone patient scheduling platform or an integrated module in:

If you’re opting for stand-alone software, make sure that it has robust EHR/EMR and medical billing software integrations to streamline crucial real-time patient data accessibility and updates.

Before delving any further, let's clarify some common confusions about similar software categories and sub-categories:

Appointment Scheduling Software: As the name suggests, these systems focus on booking appointments with patient and physician portals and real-time scheduling calendars.

Medical Scheduling Software: Used synonymously with patient scheduling software, these systems typically include modules to manage staff, allocate resources and automate clinical workflows, encompassing preloaded clinical libraries and diagnostic codes.

Hospital Scheduling Software: These are medical scheduling platforms with specialized modules and capabilities for hospitals and ambulatory clinics.

Typically, vendors tend to market the same product for different categories, often with a few tiny tweaks and modifications. At the end of the day, it’s best to look past their marketing gimmicks and focus on getting the modules and features that you need.

Deployment Methods

When deciding between cloud-based and on-premise deployment for your practice, several crucial factors demand thorough consideration.

Your practice's unique needs and preferences should always take precedence. Here are key considerations to keep in mind when selecting a deployment strategy:

Cloud-Based

  • Cloud-based platforms eliminate heavy installation costs as they’re accessible online from anywhere with an internet connection.
  • They offer easy implementation by eliminating the need for setup costs or purchasing in-house tools.
  • Providers can schedule, cancel and keep track of appointments without being physically present.
  • This model can scale up or down according to your practice’s needs.
  • Cloud-based applications offer lower upfront costs, though they may not be as cost-effective long-term.
  • Practices often contend with security concerns due to reliance on vendors for safeguarding sensitive patient scheduling platform data.

On-Premise

  • On-premise platforms excel in flexibility and customization, accommodating practices unique demands effectively.
  • There are no monthly charges as you pay a one-time upfront cost exclusive of maintenance charges.
  • The onus of privacy is on the practice itself instead of the vendor, ensuring secure preservation of data.
  • Supports offline work.
  • These solutions are seldom cost-effective as scaling is a bit pricey.
  • Given the advanced requirements of setting up on-premise software, implementation becomes quite difficult.
Patient Scheduling Software Report

Expert recommendations and analysis on the top software

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Primary Benefits

Patient scheduling software helps health care practices improve patient experiences from the moment they start scheduling an appointment until they leave the practice. The key advantages it can provide your practice are:

Patient Scheduling Software Benefits

Increase Employee Efficiency

Color-coded time slots, drag-and-drop features and centralized calendars simplify appointment scheduling tasks for your staff.

These functionalities not only speed up your scheduling workflows and patient data collection duties but also save significant time on admin tasks, enabling staff to prioritize patient care.

Boost Revenue and Profitability

Patient scheduling platforms boost practice revenue by maximizing appointments through reduced no-shows and wait times, filling gaps and providing 24x7 booking convenience.

Additionally, they decrease front-desk staff hours and workloads via scheduling automation tools, leading to reduced practice expenses and increased revenue.

Improve Patient Experience and Satisfaction

Medical office appointment scheduling software offers round-the-clock booking convenience to patients, eliminating issues such as inconvenient office hours, hold times, back-and-forths, communication gaps and multiple confirmation call needs.

A superior patient experience is instrumental in cultivating patient loyalty and increasing retention. By freeing up precious staff time through resource allocation and streamlining workflows, your staff can provide better care and attention to your patients.

Enhance Staff Coordination

Medical office scheduling software provides a comprehensive view of resource availability, including examination rooms, equipment, hospital beds, appointment slots and staff.

This transparency boosts staff coordination by maintaining up-to-date records for efficient and seamless resource distribution.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

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Implementation Goals

Medical appointment scheduling is more than making and tracking appointments; it’s an essential business and administrative tool that impacts each phase of your patients’ experience with your practice. The right software solution can help with the following goals:

Goal 1

Reduce Patient Wait Times

Optimize appointment schedules and streamline staff workflows to free them up for patient-centered tasks, increasing patient retention.

Grant patients real-time access to physician schedules to minimize discrepancies between scheduled and actual appointment times.

Implement patient arrival notifications to reduce wait times for a more efficient and frustration-free patient experience.

Goal 2

Minimize No-Shows

Automatically remind your patients of upcoming appointments and follow-ups using alerts, calls, texts and emails, ensuring increased appointment confirmations with minimal manual effort.

Use insights to monitor and analyze no-show and cancellation patterns to efficiently manage and send notifications, thereby reducing cancellations and no-shows.

Goal 3

Boost Remote Accessibility

Enable patients to schedule their appointments and make secure online payments via patient portals, connecting them to their care processes.

Goal 4

Improve Communication

Enable seamless patient-physician communication using secure messaging modules. Provide patients with access to helpful resources such as recall lists and physician schedules.

Goal 5

Centralize Information

Integrate with EMR, EHR and medical billing software to incorporate essential patient data into your practice's repository.

Record patient data from all encounters, including demographics, medical history, appointment details, payment information and more.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

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Basic Features & Functionality

When evaluating key features and functionality, these are the core modules of most patient scheduling software:

Calendar

Use color-coding and drag-and-drop capabilities for accurate schedule displays. Automatically block off booked time slots and holidays.

Enhance collaboration and coordination by providing real-time visibility into employees' schedules.

Enable physicians and admin staff to check employee availability for meetings, appointments, conferences and other activities.

Administrator Interface

Track, manage, configure and assign changes to physician and staff calendars. Electronically update time slots and assign care providers to emergency situations in different locations.

Patient Pre-Registration

Tailor pre-registration forms to gather patient data. Collect medical history, insurance details, contact information and other crucial elements before their visit.

Appointment Management

Create, modify and cancel appointments. Offer patient-provider match suggestions based on diagnosis and treatment.

Tracking and Alerts

Track pending, confirmed, arrived, canceled or no-show patients. View patient appointment details and visit durations to notify receptionists when patients have been waiting too long.

Follow-Up Services and Return Visits

Create referrals to connect patients to specialists or other health care services without delays.

Automatically send referral texts to patients and specialists, reducing missed appointments.

Send follow-up surveys to measure patient satisfaction.

Recurring Visits

Schedule recurring visits by week/month and identify alternative slots when scheduled times are not available.

Directory

Create a repository for staff information, including their names, addresses, phone numbers and specific roles within the practice.

Enable referring physicians access to a dedicated database containing information about specialists to enhance referral management efficiency.

Cancellation, Wait List and Missed Appointment Management

Notify patients when a booking cancellation creates an opening.

Automatically identify missed appointments to offer patients alternative slots to reschedule, reducing no-show rates.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

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Advanced Features & Functionality

These features are more advanced, expanded capabilities that not all practices use — and that, therefore, not all patient scheduling programs offer.

Events and Notes

Schedule non-appointments like staff meetings, lunch or breaks and add patient notes.

Automated Reminder by Insurance Payer

Enable automated payment source verification during check-in. Collect copayments while reviewing patient balance and insurance plans.

Reporting/Analytics

Generate daily and weekly reports to track patient activities, treatment times, clinicians' hours and resource usage.

Use these reports to manage patient flow, predict staffing needs and optimize appointment slots.

Protocol/Procedure

Schedule a series of appointments with multiple staff, rooms and equipment, including annual physical exams or oncology patients who may need to meet with several doctors.

Payment and Billing

Use multichannel payment options, billing and invoice tracking to enhance financial operations, improve payment flexibility and ensure accurate invoice management, ultimately optimizing your financial processes.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

Get free access now

Current & Upcoming Trends

The health care sector is going through constant changes driven by numerous factors, including post-pandemic disruptions, ICD-11 introduction and an increased reliance on Medicare. The patient scheduling software market is also affected by these disruptions.

Keeping these circumstances in mind, here’s a list of upcoming patient scheduling trends to help you stay ahead of the competition:

Patient Scheduling Software Trends

Chatbot Adoption/ Robotic Process Automation

Many health care websites set up AI-driven chatbots to greet visitors, solve their queries and adapt to their responses based on interactions, streamlining assistance.

Although a largely controversial technology, chatbot adoption is booming in the global health care industry. The health care chatbots market value is estimated to reach $1.17 billion by 2030.

In addition to collecting patient data and issuing appointment reminders, AI- and NLP-enhanced chatbots can understand and initiate human conversations and add a human touch to automated scheduling.

Many vendors now offer chatbots that seamlessly integrate with EHR, practice management and patient scheduling software. Seeing how chatbots can significantly improve patient engagement, we might also see them as an innate feature of core medical scheduling software platforms.

One of the main concerns regarding chatbot implementation is data privacy and security risks. If you’re planning to adopt or integrate chatbot systems, ensure that the vendor provides robust cybersecurity.

SaaS/Cloud Adoption and Mobile-Friendliness

Practices of all sizes are moving towards the cloud for its crucial remote accessibility. The largest barrier to its adoption is the stigma regarding cloud providers’ data security, but it’s gradually decreasing.

Cloud-based medical appointment scheduling software offers crucial remote access, aligning with the health care industry's evolving demands, including virtual access and telehealth. Its seamless integration with EHR and EMR systems enhances data flow and patient care coordination.

Additionally, cloud platforms feature analytical tools that provide invaluable insights into patient scheduling trends. These insights enable informed decision-making and support-based appointment management.

Adopting the cloud enables convenient mobile app access, simplifying appointment management and boosting patient engagement, even when on the move.

Social Integration

Another notable innovation has been patient sign-ups through social media accounts.

Instead of a lengthy registration process, letting patients sign in through their verified social accounts enables providers to pull relevant patient information and quickly schedule appointments.

Vendors also give patients the option to share health care feedback on social media.

Wearable Devices

Wearables play a pivotal role in scheduling by sending timely reminders, synchronized with patient appointments, to ensure effective treatment follow-up.

They continuously track long-term health data using predictive analytics to anticipate potential health issues. For instance, a rise in blood pressure can trigger recommendations for regular check-ups.

This combination of wearables and predictive software enables proactive care management, enhancing patient outcomes and well-being.

5G Data

Due to its fast data transfer speeds, 5G technology in patient scheduling software minimizes scheduling delays, enabling instant appointment bookings, modifications and confirmations to streamline workflows.

Its low latency and high bandwidth combination enhances telehealth capabilities, helping patients swiftly schedule and participate in virtual appointments. 5G provides top notch video and audio quality, enhancing access to health care services.

The growing role of the IoMT in health care, combined with 5G connectivity, integrates wearable health monitors into patient scheduling software. This integration enables real-time health data collection and enhances appointment booking based on patient health statuses.

Additionally, 5G facilitates augmented reality (AR) and virtual reality (VR) integration into patient scheduling software, enriching the client experience through virtual facility tours and interactive appointment scheduling interfaces.

With 5G just a few years old — making its debut for home connections in 2018 — 6G is already on the horizon, promising to boost connections even more.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

Get free access now

Software Comparison Strategy

There’s no perfect patient scheduling system, but choosing one doesn’t have to be daunting.

Follow a few simple steps to collect requirements, run them by decision-makers and shortlist vendors based on your needs to find the perfect software for your practice.

Identify Your Practice Requirements

Gathering input from clinicians, administrators, staff and patients is crucial as each stakeholder has unique needs in the patient scheduling process.

Patients seek convenient and minimal-wait-time appointments, doctors aim for efficient time management, staff want smooth workflows, and administrators focus on resource optimization for revenue.

To enhance work productivity and automate daily tasks, you need insights from office staff to tailor the scheduling software to your specific requirements.

Evaluate Software Vendors

Thorough evaluation is essential when considering software solutions. While vendor references provide valuable insights, it's important not to rely on them solely, as they tend to offer positive reviews.

Ideally, you should also engage with additional contacts to gather diverse information and opinions, ensuring a comprehensive understanding of the solutions.

Key Considerations While Buying

This section will try to highlight specific features to look out for according to your practice needs.

  • Security and Compliance: While choosing a solution, make sure it complies with privacy and data security policies to ensure Health Insurance Portability and Accountability Act (HIPAA) compliance. Consider the following compliance factors:
    • Encrypting data transmission
    • Locating safe server locations
    • Providing data protection, backups and disaster recovery
    • Safeguarding data with strong firewalls
    • Implementing user verification modules
  • Integrated vs. Standalone: Integrated platforms provide comprehensive solutions, including patient records, practice management and billing. They simplify integration and are ideal for those seeking a holistic approach. Standalone platforms are separate but can be suitable if you already have billing and practice management software, provided they’re interoperable.
  • Integrations: Whether you’re going for a standalone or end-to-end solution, ensure that it integrates seamlessly with your existing solutions and third-party apps.
  • In-Portal vs. Portal-Independent: In-portal adoption involves extra login steps and suits practices with established portals. Portal-independent platforms offer greater patient access and convenience, making them a more intuitive choice for most clinics.
  • Standard vs. Customized Appointments: Extensive customization is a must, and most applications let you regulate appointment type and duration. Some solutions also offer appointment configuration filters for certain slots and days.
  • End-to-End Automation vs. Form Request: Requesting forms can be tedious. Seek end-to-end automation from your vendor. Clarify what clients and the practice can access.
  • Auto vs. Manual Approvals: Self-scheduling solutions can be a bit intimidating for practices as the possibility of chaos increases, if all is left to the client. Choose customizable appointments with auto and manual approvals. This offers control to practices while saving time for both patients and providers.

Does software buying feel challenging to you? Explore our nine-step Lean Selection methodology for an in-depth guide to comparing and choosing an ideal solution.

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

Get free access now

Cost & Pricing Considerations

As with any solution, implementing a patient scheduling platform can turn out to be a long and expensive process.

This section will give you a preliminary idea of what some additional costs can be and how to negotiate.

Vendors typically offer a flat fee or per-provider, per-month model. They may also charge an initial implementation fee. Several factors determine the price, including:

  • Opting for integrated solutions with a comprehensive suite of features.
  • Factoring in maintenance, training and data migration costs.
  • Negotiating long-term contracts for reduced recurring expenses
  • Exploring bundled services for cost-effective integration
  • Considering beta testing platforms at a lower cost
  • Agreeing to serve as a vendor reference for potential discounts
  • Choosing a flexible and scalable solution to avoid hidden feature costs
Price Guide for Patient Scheduling

See prices for the top Patient Scheduling... Plus get important questions to ask.

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Best Patient Scheduling Software

Even though a perfect patient scheduling platform probably doesn’t exist you should look for a solution that fits your specific needs.

Let’s explore our analyst-picked leading products:

Kareo Engage

Kareo engage is a cloud-based platform designed for practices of all sizes. It has robust appointment scheduling features, including flexible calendars to customize your visit booking dashboards.

Kareo Engage

Use Kareo’s customizable dashboard to view provider calendars, appointment confirmations and patient no-shows. Source

DrChrono

DrChrono is an integrated system for ambulatory clinics, large hospitals and other large-scale enterprises to improve their daily operations. It automates the entire appointment management process with seamless integrations and interoperability.

DrChrono

DrChrono lets you fill out patient forms to maintain accurate appointment records. Source

AdvancedMD

AdvancedMD is an integrated cloud-based system with various patient scheduling modules, including a smart dashboard, configurable templates, alerts, appointment booking and more. It’s designed for practices of all sizes to improve patient care, traffic and revenue.

AdvancedMD

Use AdvancedMD’s alerts to create automated reminders for patient visits. Source

eClinicalWorks

eClinicalWorks is a cloud-based platform designed to manage appointments, automate billing and enhance revenue. It enables patients to fill out registration forms remotely and self-schedule or cancel appointments using the online portal.

eClinicalWorks

Use eClinicalWorks’ patient portal to view patient appointments and payment details. Source

RXNT

RXNT, another cloud-based solution, enables users to use the application from anywhere across the globe. It provides physicians with various appointment booking modules to view appointment histories, add consultation notes to patient files and update bookings remotely.

RXNT

Create, update and store patient consultation details using RXNT’s scheduler. Source

Patient Scheduling Software Report

Expert recommendations and analysis on the top software

Get free access now

Questions To Ask Yourself

Ask your company's primary stakeholders and potential users the right questions to define your requirements checklist.

Use these questions as a starting point for internal conversations:

  • What specific areas of my practice do I want to improve?
  • Do we want on-premise or cloud-based deployment?
  • Does my practice need a scalable solution?
  • How many physicians and staff members will need access?
  • Do we need any customizations?

Questions to Ask About Patient Scheduling Software

 

 

Questions To Ask Vendors

Use these questions as a starting point for conversations with vendors:

About the Software

  • Is there drag-and-drop and cut-and-paste functionality for scheduling appointments?
  • Does it easily allow you to attach files to appointments (e.g. JPEGs of X-rays or PDFs of physician instructions)?
  • Is the solution HIPAA-compliant?
  • Can the platform integrate well with your existing solutions?
  • Does it have a mobile app?

About the Vendor

  • How do you handle data security issues?
  • What support and training options do you offer?
  • How do you handle updates?
  • Can you refer some clients for feedback?
  • Do you provide help with implementation and installation?
Patient Scheduling Software Report

Expert recommendations and analysis on the top software

Get free access now

Next Steps

Whether you’re starting a practice or looking to replace your current patient scheduling software solution, our guide can help you stay on top of the latest trends, newest improvements and best solutions for your practice.

Need help choosing the right product? Dive into our free and interactive comparison report. Explore top-rated products and compare their reviews, user ratings and features to see how they stack up against one another.

Product Comparisons

Additional Resources

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Products found for Patient Scheduling Software

simplepractice

User Sentiment:
User satisfaction level icon: excellent

SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place. Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.

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Nextech

User Sentiment:
User satisfaction level icon: good

Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience. It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.

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QGenda

User Sentiment:
User satisfaction level icon: good

QGenda is a cloud-based, automated physician scheduling software. It has a rules-based scheduling style that aims to provide transparency and optimize the scheduling process. It includes automated scheduling, requesting and swapping capabilities, a designated customer success consultant, and much more. Additional functionalities include automated time and attendance, payroll integration, and centralized quick links and landing pages. It offers specialty-specific schedules and serves many types of medical facilities, from private groups to large health systems.

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healow

User Sentiment:
User satisfaction level icon: fair

Healow is an online healthcare application from eClinicalWorks. It performs a multitude of functions for patients like scheduling visits, organizing prescriptions, monitoring health charts, telehealth services and more. It administers accounts to help users manage healthcare for their families and close relatives. It is accessible on web browsers and mobile apps Healthcare specialties have access to trend analysis, structured data capture and customized documentation. It helps clinics monitor vital signs and patient activity in real time by syncing home monitoring devices with their EHR system.

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Allscripts

User Sentiment:
User satisfaction level icon: fair

Allscripts is a management solution for healthcare organizations of nearly every size and specialty, from smaller, ambulatory practices to larger hospital systems with multiple departments. Users can manage appointments, schedule staff, manage billing and payment information. Patient information such as demographics, appointment history and patient notes can also be accessed online. It helps health facilities with clerical and administrative work as well as the day-to-day operations. It is available on a per user per month basis.

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CareLogic

User Sentiment:
User satisfaction level icon: good

CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting. It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.

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Solutionreach

User Sentiment:
User satisfaction level icon: great

Solutionreach is a cloud-based solution that helps healthcare practitioners improve the patient-provider relationship by scheduling appointments and managing communication in the form of reminders, forms, surveys and feedback. Designed for small to large-sized offices and specialties, it provides a patient-front mobile app to manage operations, foster patient loyalty and build a profitable practice.

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RXNT

User Sentiment:
User satisfaction level icon: great

RXNT is a cloud-based healthcare solution provider recognized on the annual Inc. Magazine’s list of America’s fastest-growing private companies. It offers capabilities like practice management, health records, e-prescribing, patient engagement and billing for physicians and medical billing professionals. It is designed for time-starved medical professionals as it allows them to handle clinical and practice activities quickly and easily from the iOS and Android apps on mobile devices. The support team is US based and can be contacted via phone, email and online chat.

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CureMD

User Sentiment:
User satisfaction level icon: good

CureMD is a cloud-based solution that handles a number of a healthcare facility’s administrative and clinical tasks, from appointment scheduling and patient documentation all the way through the billing and payment process. It’s suitable for a variety of healthcare organizations and specialities of all sizes. Users can easily access and update a patient’s medical information as well as automate repetitive, time-consuming tasks.

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Clinicient

User Sentiment:
User satisfaction level icon: great

Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions. It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.

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PrognoCIS

User Sentiment:
User satisfaction level icon: great

PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements. It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.

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iSalus

User Sentiment:
User satisfaction level icon: good

In practice since the year 2000, iSalus serves small to medium-sized businesses operating in the medical space. The company bills itself as an affordable, agile EHR system to manage medical records, practices, revenue and more. The company can provide powerful benefits through its dedicated mobile application, patient portals, telehealth portals, chronic care services, urology neurology treatment IT services, medical billing and more.

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Centricity EMR

User Sentiment:
User satisfaction level icon: good

Centricity is a solution designed for ambulatory medical practices. It aims to yield personalized healthcare to each patient’s needs to provide more quality treatment and better patient outcomes.A variety of ambulatory clinics use it to streamline day-to-day operations and increase revenue. Supported specialties include breast health, cardiology, neurology, ICU, oncology and electrophysiology.

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WebPT

User Sentiment:
User satisfaction level icon: great

WebPT is a cloud-based medical product designed to help doctors and clinicians keep track of patient medical records, store information and share important documentation. Primarily designed for physical therapists, it can deliver documents, translate handwriting, fax, email and share vital medical records from any web-based device. Ideal for businesses of all sizes, it keeps patient records secure and accurate.

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WRS Health

User Sentiment:
User satisfaction level icon: great

WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.

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Meditab

User Sentiment:
User satisfaction level icon: great

Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes. It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.

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Call SelectHub for a free 15-minute selection analysis: 1-855-850-3850

hCue

User Sentiment:
User satisfaction level icon: poor

hCue is an offline and cloud-based integrated healthcare platform to manage medical records and doctor appointments. It streamlines and manages clinical workflows to boost the efficiency of clinics. It also has a Doctor Appointment family module, thus connecting patients and doctors. It manages doctor appointments, stores critical patient data and connects pharmacies, hospitals and laboratories. The suite comprises EMR, EHR, Clinic Management and Pharmacy Management. It gives doctors an online profile to build their online brand. It integrates with hCue Payments to receive payments for appointments. Its pharmacy management division is AI driven and it helps keep inventory levels low and reduces working capital requirements.

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TheraNest

User Sentiment:
User satisfaction level icon: great

TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.

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NueMD

User Sentiment:
User satisfaction level icon: great

NueMD is a cloud-based, customizable EHR system built for a multitude of health organizations. Different medical specialties use it to handle scheduling, billing, health records, reporting and more for a quick return on investment, along with improvements regarding daily operations.

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PatientClick

User Sentiment:
User satisfaction level icon: fair

PatientClick is a cloud-based multi-platform suite with an easy to use interface, patient portal and customizable dashboards to manage administrative work and patient care. It supports telemedicine, e-Rx, patient portals, patient scheduling and more. It can be customized to fit the requirements of multi-practice specialties of all sizes, including internal medicine, gynecology, neurology, orthopedics and more. It also offers multi-provider and secure communication tools.

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PracticeAdmin

User Sentiment:
User satisfaction level icon: great

PracticeAdmin provides healthcare providers and medical billers with a full range of cloud-based management and billing software solutions. It helps large and small practices manage and file medical claims efficiently. It also provides third-party billing and coding services. Its billing module integrates with leading EHRs providing users with a powerful platform that coordinates patient data and claims between the platforms.

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MDVision

User Sentiment:
n/a

MDVision is a cloud-based solution for practices to streamline administrative and financial workflows and securely store patient records. Its ability to extract, evaluate and convert data enables health record exchange with ambulatory clinics, insurance companies and pharmacies. Connected to a multitude of laboratories, it offers inpatient and outpatient testing, scalable order entry and custom labels.It is HIPAA compliant and ONC certified and helps manage revenue cycles and workflow schedules. Dashboard and reporting help track and monitor practice performance. It can be completely rebranded according to practices.

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Acuity Scheduling

User Sentiment:
User satisfaction level icon: excellent

Acuity Scheduling is a software solution built for companies in all industries that deal with appointments. This solution allows your clients to book appointments online while ensuring they don’t conflict with the current schedule.This system was designed to help maximize the number of appointments scheduled in a day while increasing the amount of attention that can be given to clients. Businesses can enable employees to spend less time dealing with scheduling and more time focusing on getting their work done.

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eClinicalWorks

User Sentiment:
User satisfaction level icon: fair

Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.

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10to8

User Sentiment:
User satisfaction level icon: excellent

10to8 is a cloud-based tool that helps businesses manage bookings and appointments and streamline scheduling operations. It also facilitates the management of online bookings for multiple locations and calendars, along with payment processing for faster transaction rates. With extensive features and robust API support, it makes the booking process seamless, boosts visibility, reduces no-shows, improves client communication and ensures business growth.

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Tebra Engage

User Sentiment:
User satisfaction level icon: great

Tebra Engage (formerly Kareo Engage) is designed for medical organizations, specifically independent practices. It includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more. Medical practices use it to increase productivity and provide greater care to patients. It’s used to streamline daily operations, allowing physicians to spend more time focusing on patients. It helps health organizations increase their revenue and treat more patients without sacrificing quality care.

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IntakeQ

User Sentiment:
User satisfaction level icon: excellent

IntakeQ is a web-based platform that helps healthcare professionals and businesses streamline the intake process and optimize patient onboarding through features like automated intake forms, appointment management, custom reminders, client notes and online payments. With powerful practice management capabilities and compliance tracking, it eliminates paperwork and improves end-to-end management processes, offering better services and experience for patients.

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PracticeSuite

User Sentiment:
User satisfaction level icon: great

PracticeSuite is a fully integrated cloud-based tool that lets users provide end-to-end patient care, connect, collaborate, collect, be compliant, prevent cyberattacks and build credibility. It supports two-way messaging with patients and staff, pre-built templates for specialties and maintains audit trails. It also provides single-screen charting, concierge revenue cycle management and billing services. Users can access clinical documents from devices like laptops, tablets or phones. Its video chat tool is HIPAA compliant. Compatible with Windows 7, 8 and 10 and Mac OS, it is suitable for single physician and multi-specialty practices. It helps lower costs, improves operational efficiency and increases revenue.

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Appointy

User Sentiment:
User satisfaction level icon: excellent

Appointy is a cloud-based platform that helps businesses manage their appointment and scheduling operations by setting several services, work schedules and individual staff/resource calendars.Suitable for businesses of all types and sizes, it improves visibility and boosts revenue by enabling online booking and payment. With end-to-end booking, appointments and reservations, it ensures maximum productivity and occupancy rates and minimizes administrative labor.

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Branch

User Sentiment:
User satisfaction level icon: excellent

The Branch app is a mobile-first solution that connects employees working on an hourly basis with enterprises. Employees can pick up available shifts within minutes rather than wasting valuable time in search of available shifts. Employees can earn more by working available shifts, collect advance paychecks and plan their finances. It offers modules that bridge the communication gap between hourly workers and companies. Employees can find convenient shifts and can swap shifts in case of an emergency. Its seamless interface reduces absenteeism, saves time and cuts costs.

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AdvancedMD

User Sentiment:
User satisfaction level icon: good

AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.

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DrChrono

User Sentiment:
User satisfaction level icon: great

DrChrono is an integrated solution for organizations ranging from smaller ambulatory clinics to larger hospitals and enterprises. It includes configurable medical forms, e-prescribing, scheduling and more with access to over 40,000 labs. Organizations can use it to manage every aspect of their patient intake to streamline everyday operations and focus on quality healthcare. Physicians can create virtual appointments while sending automated messages to patients without having to download additional modules. Patients can request virtual doctor visits, attend online visits using any device and sign consent forms in real time.

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Healthpac

User Sentiment:
User satisfaction level icon: excellent

Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.

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Mend

User Sentiment:
User satisfaction level icon: great

Mend is an integrated AI-enabled solution for medical practices to streamline patient engagement and telehealth services. It enables secure one-on-one or group telehealth and telepsychiatry sessions with remote accessibility from any device. It also streamlines intake and appointment scheduling and lets patients self-schedule and receive intake forms, reminders and more. Practices can utilize its unique predictive module to minimize no-shows and cancellations and maximize revenues. HIPAA Compliant, practices can connect it to the rest of their clinical workflows with ease. Customers can opt for its Free, Now or Pro plan with varying degrees of functionality, training and support.

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Setmore

User Sentiment:
User satisfaction level icon: excellent

Setmore is a cloud-based solution that helps businesses set up appointments and communicate with clients and staff. It also facilitates booking through several online channels and digital payments for smoother operations.With a comprehensive set of inclusions and robust customer support, it offers a seamless user experience to make the booking process easier. Specifically built for solopreneurs, non-profit organizations and small- to mid-sized businesses, it saves time and accelerates growth.

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Sagenda

User Sentiment:
User satisfaction level icon: excellent

Sagenda is free software that helps businesses and service professionals set up appointments, take online payments and manage related communication, reducing administrative costs. Suited for several industries, it is customizable, and can be used as a standalone interface, or embedded in any website to manage scheduling operations and improve workplace efficiency.

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Price & Cost Guide

See the Price/User for the top Patient Scheduling software… plus the most important considerations and questions to ask when shopping.

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