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MaintainX
by MaintainX | Founded 2018, San Francisco, CA
Categories:
What is MaintainX?
Industry Specialties: Serves all industries
MaintainX is a cloud-based solution that helps businesses streamline and optimize their maintenance operations. It provides a centralized database for storing all information related to maintenance, including equipment and asset data, work order records, preventive maintenance schedules and more.
It also includes features for work order management, asset tracking and inventory management. It is designed to help businesses improve communication between maintenance and operations teams, reduce downtime, and improve overall equipment reliability.
PRICE
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COMPANY SIZE
DEPLOYMENT
PLATFORM
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MaintainX Pricing
Based on our most recent analysis, MaintainX pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $10
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
MaintainX is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for MaintainX:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
MaintainX Benefits and Insights
Why use MaintainX?
Key differentiators & advantages of MaintainX
- Improve Productivity: Standardize and centralize procedures, identify and manage processes that have scope for improvement, implement changes and recapitulate the processes to improve the productivity.
- Improve Asset Lifecycle: Asset tracking, condition monitoring and preventive maintenance help keep assets at peak performance and extend their useful lifespan.
- Customized Templates: Create, digitize and save multiple templates for procedures, forms, checklists and gauge readings.
- Real-Time Insights: Get real-time updates on work orders, assets, parts and vehicles. Access reports to understand the current status and the availability of assets.
- Intuitive Interface: Manage communication, work orders, preventive maintenance and inventory in an easy-to-use interface.
Industry Expertise
Serves manufacturing/industrial and fleet management companies and works best for industries like hospitality, facilities management, restaurants, retail and education.
MaintainX Reviews
Average customer reviews & user sentiment summary for MaintainX:
Key Features
- Asset Management: Manage equipment, vehicle, facilities and machines. Track costs, downtime and uptime, with notifications when an asset fails to assign it to an appropriate technician. Access information like work performed on asset, asset manuals, asset maintenance details and more.
- Reporting: Analyze costs of asset repair, parts used during maintenance, asset downtime and uptime and work order completion. View the history of individual assets on a single screen.
- Work Order Management: Assign and track work orders for buildings, equipment, forklifts and more. Submit work orders without having to fill out forms and check employee performance by viewing the history of work orders. Create repetitive work orders on a calendar or have the runtime basis in seconds.
- Communication: Easily connect members from different departments, plants, shifts and facilities with a central hub for communication instead of having a disjointed conversation over email, calls and text messages. Ensure everyone is updated and in sync with real-time communication and permanent time stamps.
- Compliance: Create and assign inspection procedures, forms and compliance processes to maintain OSHA and other relevant regulations.
- Safety Inspection: Create a repeating work order with an attached form for regular safety inspections. Set the frequency to daily, weekly and monthly to send notifications before the inspection.
- Audit Trails: Record date and time of inspections, attach photos, files, and signature blocks, and easily export completed inspections.
- Escalation Protocols: Notify the escalation team when an inspection item is flagged or fails and create and assign corrective actions.
- Quality Control: Measure and standardize quality control processes, identify the root cause of quality issues and deploy corrective actions throughout the organization.
- Mobile App: Access a real-time messaging and work order system, with the ability to upload photos to work orders to explain the problems. Prioritize and organize work orders based on urgency, viewable on a single screen. Available on Android, iOS and iPad.
- Inventory Management: Set a limit on the requirement of a part and get notified when stock is running low. Make capital decisions and track where the parts are used based on customized reports. Scan barcodes attached on parts and assets to add them to work orders.
- Preventive Maintenance: Schedule, organize, repeat and prioritize maintenance activities at a set interval. Attach a form or checklist to work orders for locations, assets, routine inspections and safety checks.
Limitations
User feedback indicates the following drawbacks of the product at the time of this review:
- Lacks the ability to upgrade selected members to pro functions.
- Can't assign multiple man hours at the same time on a single task.
- No translation function.
- Difficult to track the history of work done on equipment.
Suite Support
mail_outlineEmail: info@getmaintainx.com. Instant chat available on the website as well.
phonePhone: 510-495-0974.
schoolTraining: Offers a blog that includes product updates and a help center called MaintainX 101 that explains how to use all the available features.
local_offerTickets: Submit via the email mentioned above or through the chat 24/7.