![Tikkit Tikkit Software Tool](https://cdn.selecthub.com/products/4996dcc43b5be197b5887a4e60817b1c-7df40236c1dba299881f4034353508f0/resources/normal/logo.png?1693318227)
Tikkit
by Tikkit | Founded 2011, Menlo Park, CA
Categories:
What is Tikkit?
Industry Specialties: Real Estate
Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
PRICE
$
$
$
$
$
COMPANY SIZE
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Product Screenshots and Videos
Tikkit Pricing
Based on our most recent analysis, Tikkit pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $59
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
Tikkit is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Tikkit:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Tikkit Benefits and Insights
Why use Tikkit?
Key differentiators & advantages of Tikkit
- Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place.
- Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates.
- Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.
- Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements.
- Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance.
Industry Expertise
Serves the real estate industry and property owners or managers.
Tikkit Reviews
Average customer reviews & user sentiment summary for Tikkit:
Key Features
- Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog.
- Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails.
- Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders.
- Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours.
- Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates.
- Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace.
- Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally:
- Customize the request types to specific locations.
- Write notes only visible to designated users and the vendor.
- View work orders by status, owner type and priority.
- Attach images and documents, as well as add cost.
Limitations
User feedback indicates the following limitations of Tikkit at the time of this review:
- Can’t track or export tracked asset inventory reports.
- Limited options for fields.
Suite Support
Customized support and full-service onboarding are available with the custom portfolio package.
mail_outlineEmail: No information available.
phonePhone: No information available.
schoolTraining: Offers blogs for training, and “Tikkit Help” explains all the processes, from logging in to managing requests to troubleshooting.
local_offerTickets: No information available.