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eMaint

by eMaint Enterprises | Founded 1986, Marlton, NJ

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eMaint

by eMaint Enterprises | Founded 1986, Marlton, NJ

Categories:

CMMS Software
Asset Tracking Software
Aviation MRO Software
EAM Software
Energy Management Software
Equipment Maintenance Software
Facilities Management Software For Schools
Facility Management Software
Facility Scheduling Software
GIS Software
IWMS Software
Maintenance Management Software
Maintenance Tracking Software
Manufacturing Maintenance Software
Predictive Maintenance Software
Room Scheduling Software
Space Management Software
Sustainability Software
Tool Management Software
...

What is eMaint?

Industry Specialties: Serves all industries

As a featured offering from Fluke Reliability, a division of the Fluke Corporation, eMaint is a well-known and widely-used maintenance management software. It delivers a robust, configurable, easy-to-use interface that helps organizations save time and money by coordinating team-based efforts for asset maintenance and management.

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User Sentiment i

Based on 526 reviews:

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#29

eMaint is ranked #29 among all CMMS Software according to the latest available data collected by SelectHub. Find out who the leaders are with our In-Depth Report.

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eMaint Pricing

Based on our most recent analysis, eMaint pricing and cost details are described here:

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Price: $
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Starting From: Still gathering data
Pricing Model: Still gathering data
Free Trial: Still gathering data

eMaint Benefits and Insights

Why use eMaint?

Key differentiators & advantages of eMaint

Increase Productivity: Streamline technician activities, such as repairs and work requests, with preventive maintenance plans and work order management. Free both management and technicians from being bound to a desktop to create write-ups or work orders through mobile access.
Improve Visibility: Promote visibility into the day-to-day operations of the organization and give transparency into workflows with condition monitoring, reports and work order management.
Extend Asset Life Span: By monitoring the condition of individual asset parts, keep an eye on wear and tear and replace them before failure occurs or when they reach the end of their life span. Save time and money on unnecessary schedule-based preventive maintenance, as well as downtime due to unforeseen failures.
Boost ROA: Maximize return on assets by optimizing asset uptime, extending asset life spans and reducing unexpected failures through routine maintenance activities.
Meet Regulatory Compliance: Keep records that prove regulatory compliance, prepare for inspections and educate users about regulations with audit trails, usage logs and other detailed documentation. Document LOTO procedures in compliance with OSHA, EPA, GMP, ISO and FDA.
Prevent Breakdowns: Auto-generate work orders when an equipment fails inspection. Notify technicians of new or urgent maintenance jobs via email.
Streamline Organizational Tasks: Simplify organizational tasks by using interactive floor plan and inventory management modules. Generate barcodes to track inventory, label equipment that has been moved on floor plans, establish asset hierarchies and much more.

Industry Expertise

Caters to asset-intensive industries such as manufacturing, science facilities, transportation, oil and gas, food and beverage, education, and health care.

eMaint Reviews

Average customer reviews & user sentiment summary for eMaint:

526 reviews

88%

of users would recommend this product

eMaint has a 'great' User Satisfaction Rating of 88% when considering 526 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of eMaint reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Usability: More than 95% of users mentioning this aspect felt that eMaint is user-friendly and easy to navigate.
Customizability: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
Implementation Help: Implementation experts are very helpful and accommodating, according to 85% of reviewers who refer to customer service.
API Extensibility: 85% users enjoy RESTful API as it helps them create custom integrations.
Scalability: According to 90% of users, it grows with the user’s business. They can launch a pilot, prove the concept and roll it out to other departments and locations with ease.
Preventive Maintenance: All the reviewers mentioning this feature observed that the PM scheduler reduces asset downtime.

Cons

Complicated Implementation: 70% of users who mention implementation felt that the process was long and cumbersome.
No Activity Logs: 90% of users found the need to capture activity logs to manage daily tasks and check performance.
Restricted Access: 75% of users disliked the inability to grant access to additional users to the editing features.
Reports: 70% of users noted the lack of mass report publishing.
Accounting: All the reviewers talking about this feature observed the need for the system to integrate with other purchasing solutions.
Mobile Interface: Functionality of the mobile interface needs improvement, according to every review mentioning the mobile UI.

Researcher's Summary:

eMaint helps users generate work orders and requests, manage work schedules and assignments, schedule preventive maintenance and track inventory. It excels in usability, aids tracking, reduces downtime and is highly customizable. However, as mentioned in multiple reviews, the implementation process is cumbersome. There’s also room for improvement in features like reporting, accounting and mobile functionality. Overall, it’s a good fit for businesses looking for asset management and maintenance planning.

Key Features

Asset Management: Track asset health, make risk assessments and manage asset performance over time. Create asset groups or hierarchies and track maintenance for a specific group, eliminating the need for multiple shutdowns of an asset.
Real-time KPIs: Show M&R teams crucial real-time KPIs including tracking and trending data spotlighting equipment downtime, uptime and declining health.
Purchase Order Management: Create and receive purchase orders, track purchases, and run purchasing reports. Capture supplier information, parts to be purchased, packing slip details, item location and more.
Condition-based Monitoring: Monitor noise, temperature, lubrication, vibration, wear, corrosion, flow and pressure for assets. Define upper and lower boundaries for acceptable operation or each asset. Auto-generate work orders when a reading falls outside the predefined boundaries.
Inventory Management: Gain visibility into spare part stock, ensuring the parts are available for crucial repairs. Keeps stockrooms organized and accurate with barcode scanning functionality. Use FIFO, LIFO and average accounting methods to track inventory.
Mobile Maintenance: Take maintenance activities on the go, work offline as needed and avoid using paper with native mobile apps and browser formats.
Custom Dashboards and Reports: Create custom dashboards to filter, display and visualize data. Generate configurable reports for improved visibility, transparency and understanding within their organization. These reports can take a variety of formats, from simple, organized tables to visually stunning graphics.

Limitations

At the time of this review, some of the product limitations for the X4 Version of eMaint include:

Reporting is limited to the number of tables that can be simultaneously joined.
Drag-and-drop functionality within the scheduler module is missing.
One task is allowed per PM/WO, whereas some solutions allow admins to apply multiple tasks to their PMs.
Tech Select (MX) mobile solutions require multiple clicks, compared to some platforms that only require a single click.
Initial implementation in a complex environment may require extra time.

Suite Support

Email: support@emaint.com.

Phone: (239) 494-8928.

Training: Access eMaint University, a training and resource library that offers 24/7 access to a range of courses. Schedule custom training online or in-person by submitting a contact request.

Tickets: This information is not available.

Cost of Ownership

License/Subscription Cost	Subscription-based pricing model: per user, per month Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost	Included in the subscription cost Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat Provides a Customer Success Manager to all clients to assist them at each step Software updates and upgrades are included in the monthly subscription fee Rolls out new features and functions automatically Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost	Cost is over and above the subscription cost Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost	Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost	Cost is over and above the subscription cost Provides data assimilation and support services to help the client assemble their appropriate data components Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs	Cost is included in the monthly or annual subscription fee, plus training and customization costs

Pricing & Cost Details

Includes Price/User and Minimum Commitment Terms for eMaint

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