UpKeep vs Fiix
Last Updated:Our analysts compared UpKeep against Fiix based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
UpKeep Maintenance is a mobile-based asset and maintenance solution. This integrated system is suitable for companies of all sizes and types.
Maintenance and facility managers can use it to manage work orders, schedule preventive maintenance and monitor their assets. It helps prevent unplanned downtime and extends the lifespan of your assets.
Fiix enables facility managers to process work orders, manage assets and optimize performance. Users can gain visibility into their maintenance schedules, improve workflows, track progress and streamline communications. Customizable dashboards and detailed reporting give key decision-makers insight into the business so they can make data-informed decisions about their assets.
$0
$45
Annual, Free, Monthly, Quote-based
Annual, Monthly
Yes
Request for Free
Request for Free
Yes
Request for Free
Request for Free
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
we're gathering data
we're gathering data
Product Assistance
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Product Insights
- Limit Downtime: Track asset health over time and keep a running log of asset profile information. Log downtime and cross-reference it with an asset’s work order history to get a better understanding of failure causes.
- Automate Workflows: Automate work orders to assign work to specific technicians based on location or asset type, limiting clerical work. Set the inventory management module to automatically reorder spare parts when the threshold value is reached, reducing the chances of running out of vital materials.
- Simplify Integration: Integrate with 500+ other platforms, including Google Workspace, Slack, various accounting software, Quickbooks, Zapier, etc. Integrate with Okta, Google or other SAML providers, to set up single sign-on so users don’t have to be distracted by multiple login screens. If you need more advanced integrations, access Webhooks and API for real-time data sync.
- Filter Reports: Through visual reports and downloadable PDFs, export reports of work order history and filter those reports by asset, technician and location.
- Organize Asset Information: Set priorities and keep track of vital asset information by creating asset hierarchies with custom categories, asset grouping and profiles.
- Manage Multiple Sites: Coordinate sites all over the world with real-time data. Managers can set sites to different time zones, standardize currency and perform operations in a variety of languages.
- Simplify Maintenance Planning: Managers can nest preventive maintenance schedules within each other to stack tasks on specific work orders.
- Track Assets: Track rotating assets as they move between facilities, suppliers or outside contractors.
- Manage Employee Certifications: Track workforce certifications and receive an alert when qualifications are nearing expiration for groups or individuals to ensure compliance and safety.
- Decrease Downtime: Decrease unexpected downtime with preventive maintenance plans and detailed asset tracking. Track and manage equipment downtime by identifying KPIs with pre-built widgets, as well as assign custom failure codes to organize records.
- Streamline Workflows: Automatically assign work orders or maintenance tasks to a team or individual to expedite the completion process.
- Work Order Management: Accept work order requests from clients or create them on demand. Manage these work orders on your mobile device and create technician schedules to allocate work. View pending work requests and edit details before approving them, as well as assign role-based access to control who is allowed to close work orders when they have been marked complete.
- Preventive Maintenance Scheduling: Use the PM scheduler to create both calendar-based and runtime-based schedules for preventive maintenance. By creating recurring work orders, assure timely maintenance and reduce the likelihood that someone will forget to schedule the maintenance when the time comes for it to be performed.
- Asset Management: Track asset performance (uptime and downtime). Gain a 360-degree view of the asset life cycle, repair costs and more vital asset profile information.
- Inventory Management: Track stockroom levels by assigning threshold values to individual parts. Receive notifications once that value is reached so users can reorder the necessary spare parts or inventory.
- Procurement: Create purchase orders directly in the inventory interface by selecting which parts need to be reordered. Manually scan QR codes to perform reorder stock.
- Dashboards: Access an interactive dashboard display that provides an overview of facilities. View work order progress as well as asset status so users don’t have to navigate through a menu to find crucial information.
- Branded Request Portal: Submit work order requests online through the request portal. Create a branded portal to streamline client experience and ease manager workflow by allowing external work order creation.
- Cost Analysis and Forecasting: Compare depreciation data with downtime data in order to assess asset life span and determine whether it is worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
- Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
- Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
- Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
- Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
- Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
- Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
- Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
- Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
- Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
Product Ranking
#1
among all
CMMS Software
#33
among all
CMMS Software
Analyst Rating Summary
91
56
77
77
69
86
Availability and Scalability
Purchase Orders Management
Work Order Management
Maintenance Request Management
Mobile CMMS
Availability and Scalability
Purchase Orders Management
Vendor Information
Mobile CMMS
Preventive and Predictive Maintenance
Analyst Ratings for Functional Requirements Customize This Data
UpKeep
Fiix
Analyst Ratings for Technical Requirements Customize This Data
UpKeep
Fiix
User Sentiment Summary
3368 reviews
761 reviews
UpKeep has a 'excellent' User Satisfaction Rating of 93% when considering 3368 user reviews from 6 recognized software review sites.
Fiix has a 'excellent' User Satisfaction Rating of 91% when considering 761 user reviews from 3 recognized software review sites.
5.0 (14)
n/a
4.5 (663)
4.7 (158)
4.64 (1233)
4.5 (547)
4.7 (1237)
n/a
4.7 (185)
4.6 (56)
4.3 (36)
n/a
Awards
Synopsis of User Ratings and Reviews
UpKeep is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. It excels in customization, usability, maintenance tracking and many other features. However, as mentioned in multiple reviews, it’s on the expensive side, especially for smaller companies. There’s also room for improvement in features like work order cards, data import and export, and task assignments. Overall, it can bring a lot of benefits to a company, making it a strong choice for those looking for a robust CMMS and EAM solution.
Fiix helps users generate work orders, manage assets and reduce asset downtime. Notable features include tracking, preventive maintenance, inventory management and customization. Tracking, preventive care, inventory management and personalization are notable features. Reporting, initial system setup, and altering cards rather than creating new ones are a few limitations. However, it's an excellent choice for companies seeking a user-friendly, cost-effective CMMS solution.
Screenshots
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