Maintenance Connection vs Fiix
Last Updated:Our analysts compared Maintenance Connection against Fiix based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Founded by Accruent, Maintenance Connection is one of the largest names in maintenance software providers. It is both powerful and user-friendly, providing an intuitive interface. It offers the whole gamut of asset and maintenance management features that help users manage the lifecycles of their physical assets. It comes in on-premise, cloud or hybrid deployments and is highly scalable to fit a diverse clientele.
Fiix enables facility managers to process work orders, manage assets and optimize performance. Users can gain visibility into their maintenance schedules, improve workflows, track progress and streamline communications. Customizable dashboards and detailed reporting give key decision-makers insight into the business so they can make data-informed decisions about their assets.
$199
$45
Quote-based
Annual, Monthly
Yes
Request for Free
Request for Free
Yes
Request for Free
Request for Free
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
we're gathering data
we're gathering data
Product Assistance
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Product Insights
- Extend Asset Lifespan: Asset tracking, condition monitoring, predictive/preventive maintenance and more helps keep assets operating at peak performance to the extent of their useful lifespan.
- Manage Maintenance: Calendar-based maintenance scheduling facilitates preventive/predictive maintenance (PM) plans. Automated reminders trigger when routine maintenance is due, reducing the likelihood of crucial upkeep tasks falling through the cracks.
- Assign Asset Hierarchies: Assign a custom hierarchy to assets so technicians can prioritize emergency repairs if, for example, a severe weather situation damages multiple assets. This helps protect the most important assets and keep technicians on task.
- Reduce Asset Downtime and Failure: PM plans reduce asset downtime by improving asset health awareness and reducing the wear and tear on equipment. This cuts down on unplanned downtime by keeping assets in peak condition and significantly decreases the chances of catastrophic failures.
- Improve Productivity: Boost organizational and labor pool productivity using work order management. Assign tasks to individual technicians and streamline the workflow from creation to completion to expedite the process.
- Improve ROI: Realize organization-wide benefits and greater profits when technicians are more efficient, assets are operational most of the time and the chances of unexpected catastrophic failure (and the huge cost of asset replacement that often accompanies it) are reduced.
- Organize Asset Information: Set priorities and keep track of vital asset information by creating asset hierarchies with custom categories, asset grouping and profiles.
- Manage Multiple Sites: Coordinate sites all over the world with real-time data. Managers can set sites to different time zones, standardize currency and perform operations in a variety of languages.
- Simplify Maintenance Planning: Managers can nest preventive maintenance schedules within each other to stack tasks on specific work orders.
- Track Assets: Track rotating assets as they move between facilities, suppliers or outside contractors.
- Manage Employee Certifications: Track workforce certifications and receive an alert when qualifications are nearing expiration for groups or individuals to ensure compliance and safety.
- Decrease Downtime: Decrease unexpected downtime with preventive maintenance plans and detailed asset tracking. Track and manage equipment downtime by identifying KPIs with pre-built widgets, as well as assign custom failure codes to organize records.
- Streamline Workflows: Automatically assign work orders or maintenance tasks to a team or individual to expedite the completion process.
- Work Order Management: Users can create, designate and track work orders. Administrators can assign them to individual technicians and schedule them for specific dates if there is a backlog of work to be completed..
- Asset Management: The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles. Arrange profiles via hierarchy, location, operational status and more for easy searching and cataloging.
- Preventive/Predictive Maintenance: Create both preventive and predictive maintenance plans to schedule and perform maintenance tasks. Configurable notification settings alert technicians or administrators when repetitive maintenance tasks are due and deliver the associated work order into the queue of work.
- Inventory Management: Whether the inventory is spare parts, raw materials or a finished product ready for distribution, automated inventory management makes it easier to manage. Barcode generation, cost tracking, part categorization, min-max value reordering and text notifications when stock reaches minimum levels are some other capabilities.
- Calibration Management: Conduct regular calibration of instruments that perform delicate tasks — weighing, measuring and detecting pressure level — to ensure they are accurate. Automate parts of this process, including storage of historical data, planning and scheduling work on the instruments, report generation, certificates that reduce errors and overall improved operation of this process.
- Reporting: Leverage statistical reports with 150 prebuilt designs and a range of customizable formats to gain insight into operations.
- Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
- Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
- Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
- Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
- Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
- Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
- Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
- Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
- Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
Product Ranking
#4
among all
CMMS Software
#33
among all
CMMS Software
Analyst Rating Summary
63
56
77
77
91
86
Availability and Scalability
Purchase Orders Management
Vendor Information
Inventory Management
Professional Services and Maintenance
Availability and Scalability
Purchase Orders Management
Vendor Information
Mobile CMMS
Preventive and Predictive Maintenance
Analyst Ratings for Functional Requirements Customize This Data
Maintenance Connection
Fiix
Analyst Ratings for Technical Requirements Customize This Data
Maintenance Connection
Fiix
User Sentiment Summary
676 reviews
761 reviews
Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 676 user reviews from 6 recognized software review sites.
Fiix has a 'excellent' User Satisfaction Rating of 91% when considering 761 user reviews from 3 recognized software review sites.
1.0 (1)
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4.4 (46)
4.7 (158)
4.48 (285)
4.5 (547)
4.5 (286)
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4.6 (51)
4.6 (56)
4.5 (7)
n/a
Awards
Synopsis of User Ratings and Reviews
Maintenance Connection helps users manage assets, preventive maintenance and inventory. Notable features include easy implementation, reporting, customer support and work orders that speed up processes. Multiple forms of customizations allow users to get the most out of the system. Users also cite the number of things it can track as a central benefit. Weaknesses include an interface that isn’t intuitive and has errors, along with a lack of integration with M/E platforms. Users also show concern over the training for reporting and difficulty of attaching and opening documents. Overall, it can be a decent choice for businesses that are looking for extensive tracking within a solution, along with the flexibility to tailor it to business needs.
Fiix helps users generate work orders, manage assets and reduce asset downtime. Notable features include tracking, preventive maintenance, inventory management and customization. Tracking, preventive care, inventory management and personalization are notable features. Reporting, initial system setup, and altering cards rather than creating new ones are a few limitations. However, it's an excellent choice for companies seeking a user-friendly, cost-effective CMMS solution.
Screenshots
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