Fiix Pricing

Based on our most recent analysis, Fiix pricing and cost details are described here:

Get Price Quote

Price: $
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Starting From: $45
Pricing Model: Annual, Monthly
Free Trial: Request for Free

Training Resources

Fiix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fiix:

Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Fiix Benefits and Insights

Why use Fiix?

Key differentiators & advantages of Fiix

Organize Asset Information: Set priorities and keep track of vital asset information by creating asset hierarchies with custom categories, asset grouping and profiles.
Manage Multiple Sites: Coordinate sites all over the world with real-time data. Managers can set sites to different time zones, standardize currency and perform operations in a variety of languages.
Simplify Maintenance Planning: Managers can nest preventive maintenance schedules within each other to stack tasks on specific work orders.
Track Assets: Track rotating assets as they move between facilities, suppliers or outside contractors.
Manage Employee Certifications: Track workforce certifications and receive an alert when qualifications are nearing expiration for groups or individuals to ensure compliance and safety.
Decrease Downtime: Decrease unexpected downtime with preventive maintenance plans and detailed asset tracking. Track and manage equipment downtime by identifying KPIs with pre-built widgets, as well as assign custom failure codes to organize records.
Streamline Workflows: Automatically assign work orders or maintenance tasks to a team or individual to expedite the completion process.

Industry Expertise

Serves industries such as manufacturing, food and beverage, pharmaceuticals, textiles, industrial production, energy and utilities, and education.

Fiix Reviews

Average customer reviews & user sentiment summary for Fiix:

761 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Fiix reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.

Cons

Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
Expensive: Almost 80% users felt that it is expensive for what it offers.
Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.

Researcher's Summary:

Fiix helps users generate work orders, manage assets and reduce asset downtime. Notable features include tracking, preventive maintenance, inventory management and customization. Tracking, preventive care, inventory management and personalization are notable features. Reporting, initial system setup, and altering cards rather than creating new ones are a few limitations. However, it's an excellent choice for companies seeking a user-friendly, cost-effective CMMS solution.

Key Features

Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
Mobile App: Create, access and complete work orders from a mobile device with an internet connection.

Limitations

At the time of this review, these are the limitations according to user feedback:

Chunky reporting feature.
Implementation process is complex and challenging.
Costly for small companies.
Limited customization possibilities.

Suite Support

Email: support@fiixsoftware.com or submit a request on the vendor’s website.

Phone: (647) 317-9055.

Training: Choose from three training and implementation tiers: Kickstarter, Kickstarter Plus and Custom. Access self-training materials such as blogs, webinars, ebooks, podcasts, infographics and video guides from the vendor’s website.

Tickets: This information isn’t available.