Best Maintenance Management Software

Maintenance management software is a digital solution designed to streamline and optimize maintenance activities within an organization. The software typically includes features for work order management, preventive maintenance scheduling, and asset tracking. Additionally, it may provide tools for inventory management, equipment history tracking, and maintenance reporting. Maintenance management software helps businesses improve equipment reliability, reduce downtime, and enhance overall maintenance efficiency and effectiveness.

Buyer's Guide

Last updated on October 6th, 2023
The Best Maintenance Management Software Is All About Scheduling Maintenance

Maintenance Management BG Intro

Maintenance management software maintains a company’s assets and equipment with the main objectives of increasing their life spans and reducing costs.

It conducts regular equipment inspections to determine whether they are functioning optimally. Various maintenance management software has emerged, available in flexible deployment possibilities.

Executive Summary

  • With a maintenance management solution, you can track equipment life spans and performance.
  • Maintenance management software prevents unexpected downtime. It schedules timely maintenance to avoid unnecessary repair costs.
  • Maintenance management software increases efficiency and collaboration in the workplace.
  • A maintenance management solution centralizes maintenance activities under one platform.
  • A successful software search includes gathering requirements, determining the total cost of ownership of products and preparing questions to help you find the right fit.
What This Guide Covers:

What Is Maintenance Management Software?

Maintenance management software is a solution that ensures assets and equipment continue to function efficiently without interrupting production.

It schedules preventive maintenance activities to prevent unexpected equipment breakdowns.

Maintenance management software falls under the purview of computerized maintenance management software (CMMS). It facilitates the digitalization and optimization of facilities, assets, workplaces and maintenance management to simplify workflows, streamline tasks and centralize communication to make maintenance jobs easier.

For an in-depth look at top CMMS solutions with maintenance management capabilities, check out our CMMS comparison report and learn the ins and outs of various products before shortlisting vendors.

Primary Benefits

Maintenance management software brings many benefits to organizations’ maintenance departments.

Maintenance Management Benefits

From improving safety to increasing productivity to reducing downtime, the right system can automate tasks to keep your facilities in top shape.

Improve Health and Safety

Without regular maintenance, assets and equipment can experience malfunctions and critical failures, which can be dangerous for everyone's safety. Such failures take a greater toll in the form of liability, regulatory discipline or even the loss of human life. In some cases, your business could incur legal and regulatory penalties — especially if it negatively impacts personnel or community safety.

With the correct maintenance management software, you can ensure all safety procedures and features are operational and comply with both national and international regulations. CMMS also helps you track and record equipment breakdowns, asset conditions and employee injury reports.

Reduce Downtime

Asset failures and lengthy repairs are not just maintenance expenses; they impact the productivity and performance of the organization as a whole. Maintenance management software solutions help mitigate these risks by improving visibility and control of all asset and maintenance-related activity. They protect an organization’s enormous capital investments by enabling timely, effective inspections and maintenance of assets and components to reduce downtime, improve efficiency and prolong their useful life.

Leverage Data

Data is the key to making more informed decisions; it enables you to track costs, maintenance and repairs. Maintenance scheduling software allows you to leverage your data to run reports, perform record-keeping for compliance, access real-time information, view all asset-related information on a single platform and concentrate on problem areas.

Prevent Breakdowns

Regular maintenance will help you minimize work loss, optimize your assets' use and avoid frequent breakdowns. In fact, running equipment continuously to the point of failure can cost up to ten times the price of regular maintenance.

Managing a schedule for all maintenance activities is important but can be complicated; you have to use different maintenance strategies for each asset, and it can be difficult to remember them when dealing with more machines. Maintenance scheduling software solves this problem for you; it also allows you to access an overview of performed maintenance and understand how it impacted the asset and whether or not it needs replacement.

Streamline Work Orders

Good maintenance management software help you receive and process maintenance requests, prioritize jobs and streamline processes. You can create, schedule, assign and manage work orders to track progress and use the CMMS program to automatically create work orders upon meeting conditions, ensuring faster action.

Features & Functionality

Work Order Management

Work order management consists of creating, assigning, processing and completing work order requests. These can be apartment maintenance, scheduled upkeep of machinery, oil changes — anything that is a specific maintenance task. Work order management modules streamline these processes through a centralized digital hub and offer features such as technician assignments, recurring tasks, triggered alerts and more.

Preventive Maintenance

Preventive maintenance involves performing routine, non-emergency maintenance on assets before they require repairs, like an oil change rather than an engine replacement. Preventive maintenance programs let managers schedule recurring repair tasks far out into the future to prevent them from falling through the cracks.

Asset Tracking

Asset tracking helps you track asset downtime, warranties, asset depreciation rates and current values. You can use barcodes, QR codes, interactive maps and plans to track the exact location of assets, equipment, parts and sub-components. It also enables you to set an asset hierarchy and store and view assets by name, ID, model, warranty, manuals, location and more.

Asset Management

Asset management refers to the maintenance and upkeep of fixed physical assets like buildings, machines, properties and more. Asset management tasks include scheduling maintenance, monitoring asset condition, supply chain automation and budgeting for asset replacement.

Inventory Management

Some larger enterprises may require a standalone inventory management system, but for most of us, a module of CMMS designed to track spare parts and tools is more than adequate. These capabilities can include procurement, vendor management, supplier management, stockroom management, multi-site tracking, lockout-tagout systems and spare parts logs.

Software Comparison Strategy

To find your perfect match, you have to find the solution that provides the key functions for your needs at the highest standard. First, knowing what you need in the software selection process is important. To get started, check out our interactive CMMS requirements template to ensure you know what you need in maintenance scheduling software.

Every vendor will offer different features, making it important to know what features you need and which ones you don’t necessarily need before checking your requirements list against various offerings. You also need to consider the vendor’s reputation, history and experience.

When you choose between vendors, it is natural for your budget to affect your choice.

After you have narrowed down a few vendors, use our CMMS pricing guide to understand base prices and shortlist the tools that cover all of your requirements within your budget.

Cost & Pricing Considerations

Your final cost will depend on your deployment method, technical requirements, company size and any additional features you decide to include.

Many companies offer subscription-based pricing or perpetual licenses, depending on the deployment method chosen. Some costs to keep in mind regarding on-premise installations include IT resources, hardware maintenance and software updates.

Other factors that affect the cost are customization, integrations, setup, training and maintenance.

The Most Popular Maintenance Management Software

No single solution can be “the best,” as there is no one-size-fits-all solution. That being said, these three platforms are the best CMMS systems in the industry, according to our analysts:

Fiix

Fiix allows you to track progress, decrease downtime, manage assets, work orders and maintenance schedules, optimize performance, and improve workflows.

Fiix

Fiix allows you to track and manage work orders.

It also lets you streamline your communication, gain insight into your business and make data-driven decisions. CMMS failure codes, search tools, asset tags, spare parts management and an integration hub are some of the key features.

UpKeep

UpKeep is a mobile-based computerized maintenance management system suitable for companies of all sizes and types.

UpKeep

UpKeep’s reporting feature helps keep track of the company's progress.

It helps you monitor assets, track stockrooms, schedule preventive maintenance, reduce downtime, manage work orders and automate workflows. It offers an interactive dashboard and assists with procurement management, cost analysis and forecasting, and more.

ServiceChannel

ServiceChannel is a web- and mobile-based software that enables you to manage processes and payments, find contractors, track work orders, reduce expenses, stay compliant, receive timely alerts, and access real-time information.

ServiceChannel

ServiceChannel helps manage and schedule work orders and tasks.

Its features include service automation, reporting, preventive maintenance, energy management and site management.

 

Questions To Ask

Before you select maintenance management software, you need to understand the purpose it will serve in your organization. You can take pointers from the list of questions to ask internally.

Maintenance Management Key Questions To Ask

  • What features do you require to solve your current business problems?
  • Will you need dedicated IT resources? If yes, how much would that cost?
  • What remote management capabilities do you need?
  • Does your CMMS need to integrate with other business software like ERP platforms?
  • What deployment methods are you open to? Does your industry have specific deployment requirements?

The vendor’s caliber, experience, viability and vision for their product should play a role in the software decision. Before you settle on one of the many CMMS companies, find out:

  • What is the vendor’s installation and integration methodology?
  • What does post-implementation training look like from this vendor?
  • How often are product updates released?
  • Does the software leverage the capabilities of the Internet of Things (IoT) and facilitate the convergence of IT and operations technology (IT/OT)?
  • Can this platform integrate with other business software?

In Conclusion

Maintenance management software takes the process of monitoring maintenance jobs and reducing unexpected repair costs. To affirm your decision to buy a CMMS, know the complete advantages of deploying a CMMS.

It collates all information on a single interface and provides various benefits ranging from better efficiency to improved collaboration.

Deciding which maintenance management software suits your needs is critical and you should consider it carefully. The right software will help you manage your maintenance activities, increase asset life spans and reduce downtime.

This guide has provided a solid foundation you can build on during your search, including common features and questions to aid the process.

Product Comparisons

Additional Resources

UpKeep

User Sentiment:
User satisfaction level icon: excellent

UpKeep Maintenance is a mobile-based asset and maintenance solution. This integrated system is suitable for companies of all sizes and types. Maintenance and facility managers can use it to manage work orders, schedule preventive maintenance and monitor their assets. It helps prevent unplanned downtime and extends the lifespan of your assets.

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FMX

User Sentiment:
User satisfaction level icon: excellent

FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well. A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.

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Hippo CMMS

User Sentiment:
User satisfaction level icon: great

Hippo CMMS is a user-friendly cloud solution to help facility managers streamline and centralize their organization’s maintenance management activities. It comes equipped to optimize work orders, perform preventive repairs, monitor assets and equipment, control spare parts and material inventory, as well as manage vendor or client contacts. It is scalable for SMBs or enterprises alike.

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Fiix

User Sentiment:
User satisfaction level icon: excellent

Fiix enables facility managers to process work orders, manage assets and optimize performance. Users can gain visibility into their maintenance schedules, improve workflows, track progress and streamline communications. Customizable dashboards and detailed reporting give key decision-makers insight into the business so they can make data-informed decisions about their assets.

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eMaint

User Sentiment:
User satisfaction level icon: great

As a featured offering from Fluke Reliability, a division of the Fluke Corporation, eMaint is a well-known and widely-used maintenance management software. It delivers a robust, configurable, easy-to-use interface that helps organizations save time and money by coordinating team-based efforts for asset maintenance and management.

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Maintenance Connection

User Sentiment:
User satisfaction level icon: excellent

Founded by Accruent, Maintenance Connection is one of the largest names in maintenance software providers. It is both powerful and user-friendly, providing an intuitive interface. It offers the whole gamut of asset and maintenance management features that help users manage the lifecycles of their physical assets. It comes in on-premise, cloud or hybrid deployments and is highly scalable to fit a diverse clientele.

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IFS EAM

User Sentiment:
User satisfaction level icon: great

IFS EAM delivers reliability-centered maintenance to keep assets running at peak performance for as long as possible. Users can create and manage work orders, schedule and record preventive maintenance, perform KPI reports, and a range of other advanced capabilities through the program’s simple, colorful user interface.

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Limble

User Sentiment:
User satisfaction level icon: excellent

Limble CMMS is a user-centric platform offering maintenance management, inventory management, vendor management, IoT integrations, work order management, asset management and other valuable maintenance features. It serves a variety of asset-intensive industries and provides a 30-day free trial, multiple language versions via native translation, and cloud-hosted deployment. It is ideal for small to mid-sized businesses.

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MPulse

User Sentiment:
User satisfaction level icon: excellent

MPulse aims to provide customers with maintenance success. It offers reliable scheduling, reporting tools and tracking features to organizations with a heavy focus on equipment and facility management. It comes in four subscription levels: Bronze, Silver, Gold and Platinum with a varying breadth of features based on the package.

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Maxpanda

User Sentiment:
User satisfaction level icon: great

Maxpanda offers a web-based solution for preventive maintenance planning and repair scheduling. It helps facility managers coordinate technician teams, effectively allocate resources, track asset health and improve their operations at a foundational level.

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TrackAbout

User Sentiment:
User satisfaction level icon: excellent

TrackAbout is an easy-to-use, cloud-based software that offers tracking of assets that have a circular lifecycle. It optimizes a range of processes including preparation, order and delivery, maintenance, compliance, and traceability. Users can integrate with other products already deployed and import all their relevant data to a single location.

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EZOfficeInventory

User Sentiment:
User satisfaction level icon: excellent

EZOfficeInventory helps facility managers make the most of their assets by streamlining asset maintenance, tracking equipment and tools, optimizing workflows, and creating a centralized interface for all these tasks. It gives greater control over assets while promoting security and accountability with custom roles. It also offers technicians more involvement and visibility via asset schedules and a detailed calendar interface.

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Prometheus Group

User Sentiment:
User satisfaction level icon: great

Prometheus offers enterprise maintenance for plant and facility maintenance, operations and safety. It supports cloud-based, on-premise and hybrid deployments. Facility and plant managers can handle maintenance activities, field workers and inventory from a single interface. It provides end-to-end support throughout the entire asset management lifecycle.

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ManagerPlus

User Sentiment:
User satisfaction level icon: great

ManagerPlus is an asset and maintenance management solution that organizes, schedules, tracks and manages the maintenance of an organization’s physical assets including vehicles, buildings, equipment, machinery and parts. It provides user-friendly, cloud-hosted maintenance scheduling, inventory management, work order management and more for organizations of any size. It can be accessed anywhere from any mobile device.

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NEXGEN Asset Management

User Sentiment:
User satisfaction level icon: good

NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability. It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.

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iMaint

User Sentiment:
User satisfaction level icon: great

DPSI developed iMaint to help facility managers automate the work order process, streamline maintenance tasks, generate reports and manage assets. It comes in three purchase plan tiers: Small Business, Online Enterprise and On-Premise, all of which offer scaling features and pricing to fit unique organizational needs. It centralizes asset data and automates many maintenance tasks to give access to all areas of operation from a single interface. It aims to lower operating costs, save users money and improve overall organizational efficiency.

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Call SelectHub for a free 15-minute selection analysis: 1-855-850-3850

FTMaintenance

User Sentiment:
User satisfaction level icon: great

FTMaintenance is a user-friendly and feature-rich solution that enables organizations to take full control of their maintenance program. Executives, maintenance managers and technicians can document, manage and track all maintenance activities from a unified interface. It serves organizations from diverse industries like construction, education, food and beverage, health care, hospitality, manufacturing, mining, oil and gas, pharmaceuticals, energy, government, public works, and wastewater treatment.

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Infor EAM

User Sentiment:
User satisfaction level icon: great

Infor EAM suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions. It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

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MicroMain

User Sentiment:
User satisfaction level icon: great

MicroMain offers powerful, flexible, intuitive solutions for maintenance management that organize the asset maintenance process from end to end. It aims to reduce maintenance costs, improve asset uptime, improve safety and generally optimize an organization’s interaction with its physical assets.

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Maintenance Care

User Sentiment:
User satisfaction level icon: excellent

Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

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Mobility Work

User Sentiment:
User satisfaction level icon: excellent

Mobility Work is a community-based maintenance ecosystem that brings managers, technicians, service providers and suppliers together in a single, cohesive hub. It was designed to facilitate agile communication in a light, easy-to-use format and simplify all aspects of the maintenance process, providing 20,000 users all over the world with digitized maintenance and a one-of-a-kind network of shared expertise.

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CHAMPS

User Sentiment:
User satisfaction level icon: great

CHAMPS Software is a flexible, configurable, comprehensive solution that caters to mid-sized and enterprise-level organizations. It optimizes asset management and maintenance processes to maximize asset life cycles. With quick implementation and ease of use, organizations can expect to be up and running in record time. It is deployable both on-premises and in the cloud. In addition to its key features, it offers advanced capabilities for more technologically-minded businesses, including advanced analytics, reporting, predictive maintenance, geolocation and IoT integrations.

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Interal

User Sentiment:
User satisfaction level icon: excellent

Interal offers maintenance planning, tracking and a comprehensive overview of an organization’s corrective or preventive work orders. It was created to solve specific problems with maintenance and procurement processes and streamline workflows among technicians and facility managers. It combines the separate offerings of PlanPro, InventPro and IPMS into one comprehensive hub.

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Asset Panda

User Sentiment:
User satisfaction level icon: excellent

Asset Panda offers equipment tracking and management in a flexible, customizable package for SMBs that want to automate their maintenance management activities. It optimizes a range of processes, from work orders to compliance to facility management to procurement. Users can access the full suite of features from any device and make adjustments to available modules to perfectly suit their needs.

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Assetworks

User Sentiment:
User satisfaction level icon: great

AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its offerings include management of fleets and fuel, enterprise risks and assets, surplus assets and more. It streamlines processes and improves operations through better facility staffing, machinery management and workflows. It helps users handle consumables, equipment and properties efficiently and cost-effectively. Leveraging multiple modules enable companies to improve ROI, promote data transparency and reduce operating costs.

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Asset Essentials by Brightly

User Sentiment:
User satisfaction level icon: great

Asset Essentials by Brightly (formerly known as Dude Solutions) is a cloud-based and mobile-enabled enterprise work and asset management platform designed to help users maintain and monitor their physical assets. It helps asset-centric operations enhance visibility, streamline workflows, improve processes and extend the lifespans of their assets.

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Axxerion

User Sentiment:
User satisfaction level icon: excellent

Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting. Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.

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MAPCON

User Sentiment:
User satisfaction level icon: great

MAPCON provides cloud and on-premise maintenance management to organizations of all sizes in a wide variety of industries. It comes in two versions (lite and professional) that centralize and streamline maintenance activities including facility management and asset management. It also provides mobile access and a range of add-ons to ensure users get the most out of their version.

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TheWorxHub

User Sentiment:
User satisfaction level icon: excellent

The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets. It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.

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MaintiMizer

User Sentiment:
User satisfaction level icon: great

MaintiMizer by Ashcom Technologies helps manage work orders and track inventory, time cards, vendors, purchase orders and compliance. Made for companies of all sizes, it offers features like asset management, preventive maintenance, reporting and equipment reading. It also offers customization according to company needs and integration with SAP, PeopleSoft and Primax.

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Planon

User Sentiment:
User satisfaction level icon: great

Planon provides facility and integrated workspace management to organizations of all sizes. It helps building owners and managers create workplaces that encourage learning, productivity and innovation.Users can choose from specialized versions that include IWMS, asset management, real estate management, sustainability management and more. With over 35 years of experience and thousands of customers worldwide, it provides highly integrated space and facility management.

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Field Eagle

User Sentiment:
n/a

Field Eagle offers preventive, asset and maintenance management on a configurable scale for organizations of all sizes. A backbone of inspection and asset tracking combines with powerful integration options that help users maximize their operational productivity goals.It digitizes various maintenance tasks to achieve real-time updates and granular control of operations. This solution also centralizes communications for quicker, more efficient coordination and better risk management without switching to a different platform.

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ServiceChannel

User Sentiment:
User satisfaction level icon: great

ServiceChannel takes the burden out of service management by automating service tasks and organizing work processes. It helps implement and monitor a successful, dependable and continuous service strategy.It provides a flexible, robust and reliable service management platform to quickly and easily manage service tasks and staff. It helps maintain compliance, provides accurate information and increases profitable operations.

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Ventyx

User Sentiment:
n/a

Acquired by ABB in 2010, Ventyx is an enterprise-grade ecosystem of maintenance, management and organization features. It ensures asset reliability for a range of companies, municipalities and operations worldwide. Some of its offerings include resource utilization, equipment monitoring, safety compliance, materials management and standardization.

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FreshService

User Sentiment:
User satisfaction level icon: excellent

Freshservice is a cloud-based IT service management offering from Freshworks that tracks and manages IT and digital assets. It also provides an IT service desk, reporting, IT asset management and IT project management. It maintains records of contracts, hardware, software and other assets from the time of purchase to the point of expiration. It also helps automate and streamline processes through the lifespan of an asset. Suitable for companies of any size, it can assist financial, HR, marketing and facility teams.

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Fullbay

User Sentiment:
User satisfaction level icon: excellent

Fullbay is a cloud-based software that focuses on heavy auto repair businesses and streamlines time-consuming processes. Technicians, customers and managers can access real-time statuses and follow the entire repair process. A customer portal allows customers to request repairs, authorize work and pay invoices.

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