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Pantheon
by Pantheon | Founded 2010, San Francisco, CA
Categories:
What is Pantheon?
Industry Specialties: Serves all industries
Pantheon is a leading WebOps solution used by developers and marketers to build, launch and host their Drupal and Wordpress websites. Its container-based infrastructure enables fast performance and enterprise-grade scalability to host thousands of instances, while simultaneously ensuring website standards and allowing the flexibility of customization. Its centralized management hub supports push notifications and nightly backups and keeps websites up-to-date. Autopilot detects updates automatically, validates them in a test environment and then deploys them on the live environment.
It integrates with New Relic to provide analytics on website performance and areas for improvement. All plans come with two free sandbox sites, Git-based test environments, free SSL certificates and an integrated content delivery network. The vendor offers a free trial.
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Pantheon Pricing
Based on our most recent analysis, Pantheon pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $29
- Pricing Model
- Monthly
- Free Trial
- Request for Free
Training Resources
Pantheon is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Pantheon:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Pantheon Reviews
Average customer reviews & user sentiment summary for Pantheon:
Key Features
- Serverless CMS: Keep sites up-to-date with automated detection technology that sends customers the latest core CMS updates, community-made modules and plug-ins. Ensure site integrity by testing updates utilizing Visual Regression Testing (VRT) in a Multidev environment.
- Global Content Delivery Network: Provides faster page loading speeds via globally located, strategically placed points of presence powered by CDN partner, Fastly. Guarantees content is delivered as close to users as possible, cutting page rendering time in half.
- Hosting: WordPress, Drupal and WooCommerce are supported by the platform's serverless architecture. Ensure high performance with tools such as Varnish, Redis and New Relic.
- Security: Compliance with privacy and data protection standards such as SOC 2, GDPR, FERPA and EU-US & US-Swiss Privacy Shield ensures top-of-the-line security.
- Container-Based Infrastructure: Facilities in the Linux Kernel allow applications to run safely in an isolated space.
- One-Blick Updates: Quickly update WordPress and Drupal with a single click.
- Denial of Service: WAF-style rules and DDoS Protection prevent denial-of-service attacks and continuously monitor website traffic to maintain a safe and controlled experience.
- Automated HTTPS: Automatically renewed TLS certificates keep sites and customers safe.
- Site Monitoring: Networks, servers and applications are monitored over a million times a day, creating accurate reports of current and past uptimes.
- SAML Integration: Increase site security using SAML — create multi-step authentication processes, set minimum password strengths and more.
- Backup and Retention: Manually prompt or schedule regular backups. All customer data is automatically sent to a cloud-based system as a compressed archive to ensure the protection and retention of data.
- Workflows: Work directly on the platform, test new features on identical site environments before going live and utilize on-demand cloud environments to create acceptance tests, feature branching and more.
- Multizone Failover: Minimize risk of data loss and website downtime by using a duplicate database, stored in a separate data center ensuring 99.99% SLA. In case of a major system outage, reroute website traffic to a secondary, real-time replica site.
- Website Portfolio Management: Control WordPress and Drupal sites from a central dashboard, manage CMS updates and instill designs and code across over 1000 instances while maintaining personalization.
- Page Caching: Deliver repeat page views from the cache rather than from the CMS or origin data center. Granular cache control allows site owners to update pages, categories and assets on the Global CDN. Whole page caching increases page loading speeds.
- Search: A full-text website search service is built into the vendor’s site — refine search results by date, price, content type and more.
- Debug: Access Relic APM Pro, a free tool for debugging app performance issues.
Suite Support
The vendor provides support via phone, chat, ticketing, video conferencing and Slack. Technical support options available, estimated response times and issue prioritization depend on the customer’s subscription account tier. Live assistance, a community forum, in-depth training and more are also accessible. The vendor also offers add-on professional services which include tailored training, custom application services, white-glove migrations, access to customer success managers and more.
mail_outlineEmail: Not specified. Chat with a support representative via the vendor’s website 24/5 for free plan members and 24/7 for paying subscribers.
phonePhone: 1-855-927-9387. Available for three departments — billing, partner teams and the sales team.
schoolTraining: The vendor offers a host of training resources, including:
- Training Sessions: Schedule online or in-person training tailored to a WebOps team’s specific needs.
- Online Documentation: Explore detailed docs on all sorts of topics and features, including troubleshooting tips and step-by-step quick start guides.
- Resource Center: Explore webinars, ebooks, videos, case studies and more. Filter by topic, industries and publishing date to find specific materials.
- Live Demos and Workshops: Learn from developer relations experts via free, weekly live demos and workshops.
- Office Hours: Speak directly to support experts during “Office Hours,” held every Wednesday for one hour on a first-come, first-served basis.
- Community: Connect with other active developers through the community forum and Power Users Slack channel to ask questions and engage in discussions.
- Integrations Center: Explains how to connect other applications and streamline workflows.
local_offerTickets: Log in to an organization’s dashboard to submit a ticket. Available for paid members only.