Best Insurance Software

Insurance software are tools that enable insurance agencies and independent agents to automate administrative processes and streamline client management with complete transparency while maintaining compliance with government regulations.

Buyer's Guide

Last updated on October 2nd, 2023
Insurance Software Is All About Integrating Day-to-Day Operations With CRM Workflows 

Insurance Software BG Intro

Insurance software is an end-to-end agency management solution for insurance agencies, managing general agents (MGAs) and independent agents. It unifies business process management with salesforce and CRM workflows. Provides visibility over a range of essential procedures - from agent recruitments, client enrollments and renewals to policy recommendations, lead conversions and after-sales services. The switch to a paperless interface helps keep up with evolving customer demands and policy requirements. Digitally connect the agency with carriers and insureds for lightning-fast updates and maximum scalability.

The insurance industry is in a state of constant flux. This guide will provide you with an elementary idea of what to expect from insurance software. We’ll walk you through a general overview of what insurance software is, followed by a summary of its key features and benefits. Then we’ll look at the comparison strategy along with cost and pricing information. You’ll also learn the right questions to ask while identifying the ideal solution for your needs.

Executive Summary

  • Insurance software simplifies routine procedures and tasks associated with running an insurance agency.
  • Using an insurance platform grants faster and direct access to existing policyholders and potential customers.
  • Automated workflows free up agents to pursue more revenue-oriented tasks.
  • Insurance software eliminates paperwork and lets you focus on customer service and future growth.
What This Guide Covers:

What Is Insurance Software?

Insurance software allows insurance agencies and independent agents to automate administrative processes and streamline client management programs. You can prepare invoices and manage accounts with complete transparency and maintain compliance with government regulations.

Administrative Processes

Insurance software lets you set up trigger-based workflows for lead follow-ups, renewals, policy changes and task assignments. Machine learning can track consumer trends, insurance products, sales and renewals throughout the customer lifecycle. A centralized repository of carrier contacts and policy information provides accurate quotations in real time. Make sure your underwriters always have the latest data available to make objective risk evaluations. Never miss important developments with an automated alert system.

Customer Relationship Management

Automating customer outreach and communication allow agents to focus more on securing sales. You can leverage actionable insights to prepare tailored policy recommendations and meaningfully engage with clients.

Integrated self-service portals provide insureds with direct access to applications, enrolments, claims and payment modules. Create a two-way communication channel between policyholders and insurers. Built-in CRM workflows accelerate policy processing and claims administration to improve the agency’s approval ratings.

Accounting

Track payments and carrier commissions in real time to uncover missed payments. Perform internal audits to check compliance with government regulations, including GPPR and IDD. Choose from a variety of purpose-built templates to prepare branded invoices. Offer tailored payment methods and billing packages to get the best out of your clientele. Securely process credit card payments without worrying about the paperwork.

Primary Benefits

You’ve to contend with several benefits while deciding on insurance software. This section will go through the primary benefits of insurance software that make the investment worthwhile.

Insurance Software Benefits

Better Data and Process Management

The most significant benefit of switching to a digital setup is accessing a centralized database for your insurance information. Predictive analytics and reporting models analyze client activity to predict customer requirements. You can provide your agents with the correct information at the right time and save considerable amounts of time and resources (yes, it does add up to a lot). Robust search capabilities give almost instantaneous results to information requests.

Use existing database information to pre-fill application and renewal forms to process web forms even faster. Implement a streamlined process without errors and omissions.

Improved Client Satisfaction

Insurance platforms come equipped with dedicated customer service portals. Reach out to existing policyholders and leads directly via communication channels. Agents can remotely request and approve electronic signatures, files and documentation. Allow your clients to access policy information, premium data and transaction history to eliminate unnecessary information requests. Send digital invoices and payment links and process online payments.

Empower your clients via self-service channels and free up agents to pursue sales-oriented tasks. Improve operational efficiency and customer engagement with a single insurance system.

User-Friendly Task Automation With Guided Workflows

Automate your day-to-day operations with preconfigured, customizable workflows. Process renewals and cancellations, conduct KYC verification, log transactions and carrier commissions automatically. Set up trigger-based workflows to follow up on leads and perform outreach activities like birthday greetings, reminders and expiration notifications. Configure existing workflows to suit your everyday needs.

Airtight Security and Confidentiality

Insurance agencies are privy to their client’s confidential information. Most solutions offer military-grade encryption of client data and communications, both during transit and at rest. You can secure platform access via multi-factor authentication (MFA) and single sign-on options. Insure against all possible exploits to prevent potential malpractice suits.

Multi-Device Accessibility

The mobile application provides global access to the agency database and system capabilities from any device with an internet connection. Get instantaneous access to carrier data, rate quotations and policyholder information.

Latest Risk Information For Underwriters

Most insurance platforms offer additional underwriting services with or without a fee. Analyze forms and accurately gauge the risk associated with specific applications.

Key Features & Functionality

Policy Management

Policy management is a fundamental requirement if you want to process policy applications, renewals and cancellations automatically. You can edit and search for coverage information, carrier data and associated insured contacts.

The centralized database makes it easier to check policies for out-of-sequence, future-dated and backdated endorsements. Review status of existing policies, create notes, log transactions and set up alerts for policy actions.

Claims Administration

You can use this feature to bypass the paperwork and tedium associated with claims processing. Empower your policyholders with client-specific portals for filing the first notice of loss (FNOL) and allow them to upload video and image files supporting their claims directly into the portal.

As for the rest of the work - insurance software will auto-fill all claims applications with existing customer and policy information, make notes and track losses.

Billing

Billing is one of the most popular features insurance software has to offer. You can automate the entire billing procedure with predefined workflows for payment processing, invoice generation, premium accounting, document generation, non-pay notices, reinstatements, cancellations and more.

The software will do all your work; you have to simply set up tailored billing schedules and flexible payment methods for insureds. It can automatically deduct premiums from trust accounts or accept payments via credit cards, cash and checks.

Product Definition

With insurance software, you can edit an agency’s product directory on demand. Specify coverages, rate quotes, underwriting rules and endorsements.

Agency Management

With a robust insurance platform, you get real-time visibility over company information, agent performance, recruitments, policy data and user groups. Create new tasks and follow up on enrollments, renewals and potential leads based on requirements.

For large agencies, keeping track of who is doing what can get impossible at times. Most insurance platforms allow you to import and export schedules to and from third-party sources. Synchronize all existing tasks and scheduling information and mass distribute certificates.

Rating

Depending on the software vendor, you can choose from flat, factor-based and table-based rates. If you have any preference for specific raters, you can integrate with them as well.

Integrations

If you have in-house technicians, you’ll be pleased to know that insurance platforms support RESTful API-based integration. In addition, they come equipped with in-house integrations for continued scalability and ease of migration.

Reporting and Analytics

Switching to digital means provides 24/7 access to your performance metrics. Pick and choose from various preconfigured reports on policies, agent performance, carrier products, lead sources, profitability and more. Built-in analytics enables you to track policies and payments and easily identify missed carrier commissions.

Export results in Excel binary file format for analysis by third-party BI applications.

Lead Distribution

As the driving force behind the insurance industry, it’s necessary to track your leads as they come. Insurance software helps you maintain a detailed directory of recorded leads and sort interactions by lead source, status, date and servicing agent.

Embed lead forms directly on the firm’s website and mobile application. Additionally, you can automate all procedures after form submission. It helps track the status of active leads in real time.

CRM

Allow your insurers to access a centralized database of policyholder contacts. It offers a 360-degree view of renewal requests, submissions, expired policies and unpaid premiums to provide best-in-class customer service.

You can create email marketing campaigns and newsletters to engage prospects and cross-sell opportunities. Automate client communications, touchpoints and follow-ups with scheduled birthday greetings, renewal reminders and policy change notifications.

Software Comparison Strategy

Due to the industry’s volatile nature, we cannot simply point you to an insurance software that will be a guaranteed fit for your goals. Your options will vary depending on the nature, scale and size of your organization. Therefore, it’s crucial to start your software selection journey with a list of requirements.

Most insurance software comes equipped with a range of standard features geared towards agency management, customer service and online marketing. In this section, we’ll bring to your attention some defining characteristics of insurance software.

Depending on the size and scope of your organization, you’ll have to decide the importance of mobility. A mobile application with unrestricted access to platform capabilities is a must-have for most mid to large-scale insurance agencies.

The mode of deployment is another important point of contention. You’ll need to choose between an on-premise installation and a Software as a Service (SaaS) model.

If you already have a large, established customer base, you might want to consider alternatives with robust client outreach capabilities. Triggered event alerts and reminders can end up saving a lot of time.

Finally, take into account any migration and integration support. These support services are a big deal for agencies with a reliable system already in place. The ability to quickly and efficiently relocate data, along with integration support for in-service applications, can make the deal much sweeter.

If possible, ask for references from within the insurance industry. Get to know the ins and outs of popular choices. Don’t hesitate to sign up for free trials, if available, to get a first-hand experience of the selected platform. Keep going through your shortlist till you find the right software with compatible features and UI.

Cost & Pricing Considerations

When it comes to pricing, the primary deciding factors are the size of your agency and mode of deployment.

If you choose to go with an on-premise deployment, the cost will depend on the number of physical devices your agency owns. For a cloud-based solution, packages will depend on the total number of employees using the subscription.

In addition to the points stated above, vendors may charge extra for a few other influential factors:

  • Data migration, onboarding and implementation support.
  • Additional resources, such as underwriting and call center services.
  • Website creation and maintenance, and custom branding.

Take some time and weigh your requirements against your budget to figure out exactly how much you’re willing to pay for which service. You can then narrow down your vendor shortlist according to your preferences.

The Most Popular Insurance Software

Due to the constantly shifting landscape of the insurance industry, it’s difficult to settle on any one vendor as the best insurance software. Additionally, there’s no guarantee that it would be a perfect fit for your organizational needs. Therefore, we’ve narrowed down the list to include the most popular systems in the industry.

EZLynx

EZLynx is a cloud-based insurance software that combines an integrated policy library with a comparative rater to provide quotes in real time. The agency management module can automate follow-ups, pre-fill forms, assign tasks, process commissions and track leads. Run built-in reports to monitor agent performance, productivity and profitability of different lines of business. Customers can get home and auto rate quotes, and enhanced quoting modules.

EZLynx

Accounting on EZLynx.

AMS360

AMS360 simplifies agency management with automated workflows for data entry, documentation, renewals, client outreach, invoicing and commissions. The intuitive dashboard tracks insurance products, expirations, non-payments and other important events. Monitor financial data to uncover missed payments and carrier commissions. It’s compatible with both commercial and personal lines of business.

AMS360

Policy management on AMS360.

Pega

Pega is an enterprise-grade SaaS software compatible with insurance agencies of all sizes. Maintain a central database of insurance products and policyholder contacts to accelerate day-to-day operations. Leverage preconfigured workflows to automate customer outreach, policy processing and billing activities. AI-powered predictive models analyze recorded customer inputs to empower intelligent chatbots, messaging portals and self-service modules.

Pega

Analytics on Pega.

 

 

Questions to Ask

Insurance Software Key Questions to Ask

Now let's go over some questions you should ask internally to understand your requirements, as well as key questions to ask vendors.

These questions should help you frame your requirements:

  • What are our primary requirements?
  • What kind of deployment would be favorable for the agency?
  • Are we prioritizing any integrations?
  • Do we need a scalable solution?
  • What’s our total budget?
  • What lines of business do we serve?

These questions will help you communicate your requirements to vendors:

  • Do they offer implementation, onboarding and data migration services?
  • What integrations are supported?
  • What’s their compliance and security posture?
  • Which services incur additional charges?
  • What kind of customer support do they provide? What are the support timings?
  • What’s the average time to market for their clients?
  • Which raters do the platform support?

In Conclusion

Switching to a digital platform is necessary to remain competitive in today’s market. Insurance software significantly improves the efficiency, profitability and consistency of your business processes. It helps automate operational procedures and focus on growth and development. Selecting the right insurance software can be a daunting task. We hope this guide will serve as an essential reference point in your software selection journey.

EZLynx

User Sentiment:
User satisfaction level icon: good

EZLynx is an innovative platform to improve operational efficiency and streamline agency workflows. Its integrated comparative rater and agency management library manages the entire customer lifecycle. Its real-time comparative quoting module provides automated home and auto rate quotes, consumer follow-ups, generation of shortened forms with incomplete or pre-filled data, enhanced quoting and Facebook quoting. It stores all enterprise data centrally in one cloud-based environment to provide security and encourage global data sharing. Its intuitive dashboard improves stakeholder engagement and data visualization through automated reporting.Users can map organizational hierarchies, improve customer experiences and generate intuitive rates with automated commission processing. It stores policy statements and other documentation to monitor agency performance and develop remediation measures.

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AMS360

User Sentiment:
User satisfaction level icon: good

AMS360 provides organizations with a single solution to manage customers, finances and complex commercial lines from submission to certification. Its reporting and analytics modules automate daily processes like data entry, documentation and incident notification. It streamlines workflow management, drives operational efficiency and improves customer experience, renewals and retentions. Integrated accounting modules monitor financial data in real-time for anomalies. Users can incorporate agency and carrier workflows to increase data accuracy and reduce time spent on finances. Its extensive library of APIs allows users to integrate third-party applications or create new ones easily. It increases consumer engagement with active and meaningful communication, managing emails, campaigns and agency reputation. Artificial intelligence generates predictive models to convey the correct information at the right time.

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Pega

User Sentiment:
User satisfaction level icon: great

Pega is a cloud-based platform that helps organizations manage the customer lifecycle and improve their operational efficiency. Its centralization of stored data improves security. Its artificial intelligence studies billions of customer inputs in real time to generate intelligent chatbots, agile decisions, contextual self-service and unified messaging. It can observe industry trends to generate service rates for agencies. Users can automate daily processes and data documentation with actionable insights.Its low-code approach and integrated APIs ensure easy development and scalability in the face of future changes. Secure data sharing between carriers, agencies and customers eliminates information silos and reduces accounting errors. Predictive models automate customer outreach to increase customer satisfaction and improve retention rates.

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Indio

User Sentiment:
User satisfaction level icon: excellent

Indio provides agencies with an innovative platform to manage insurance. It unifies application and renewal processes to centralize data collection, remove accounting errors and eliminate data redundancies. Users can access its library of over 10,000 smart forms to automate customer outreach, improve application time, speed up claims processing and eliminate errors and omissions. Its customizable automap technology answers similar questions in subsequent applications and hides redundant data based on consumer inputs for a more direct, personalized and faster user experience. Users can automate renewal processes, track client workbooks and collaborate across teams on client data. It can also generate eSignatures for swifter application processing.

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agencybloc

User Sentiment:
User satisfaction level icon: excellent

AgencyBloc provides independent agents, marketing organizations and insurance agencies with a cloud-based, industry-specific customer lifecycle management platform. Its reporting and analytics modules improve operational efficiency by streamlining communications, following up on leads and tracking client activity. It centrally stores all documentation and paperwork to track agent recruitments and contracts, carrier contacts, policy changes, enrollments, renewals and top-selling offerings. Its multi-device environment allows users to approach customers with the correct information at the right time. Users can automate communication with clients and prospects, assign tasks and carefully choose from leads custom-generated according to individual client preferences. It generates actionable insights to help organizations streamline operations, improve financial performance and process agent commissions more efficiently. Its commission module helps agencies uncover missed carrier commissions and predict future revenue with real-time payment history and commission data visualization. Users can automate client outreach activities such as birthday greetings, expiration alerts and other important reminders. Its dashboard monitors all automated activity with the option to pause or stop tasks at any time.

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Guidewire

User Sentiment:
User satisfaction level icon: good

Guidewire is a complete, integrated, cloud-based suite to manage enrollment, renewal, policy, billing and claims throughout a client’s life cycle. Its low-code approach reduces integration complexity and encourages agile business decisions by unifying data and analytics. Its digital-first, omnichannel experience helps agencies increase policyholder engagement and retention rates. Users can strategically automate client outreach, product rollouts, rate quotations and alerts. It generates actionable insights to anticipate client requirements, market trends, assign tasks and match clients with appropriate agents. Prevents security breaches through centralization of all data.Its highly configurable architecture with an intuitive dashboard, microservices and API support ensures scalability and easy integration of third-party applications. Predictive analytics allow users to optimize claims management, improve quoting processes and streamline workflow adaptability. Agencies can monitor business health and leverage performance against industry benchmarks to make profitable decisions. Augmented AI and machine learning match auto-curated industry-specific solutions with the policyholders who require it.

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Duck Creek

User Sentiment:
n/a

Yodil by Duck Creek offers best-in-class data management for financial institutions. It consolidates internal and external data to support operational and analytical needs, such as reporting, predictive modeling and other high-level analytics to better compete in the marketplace. It comprises a comprehensive insurance data model surrounded by a suite of enterprise data management modules designed for scalable growth. Agencies can leverage centralized document management for faster policyholder identification, billing and processing. Its payment portal offers multiple options with automated logging of receipts for consistent and error-free accounting. Its reporting modules provide standard and statistical data, including metrics concerning financial health. An intuitive, low-code architecture helps users integrate, create and modify extensions using pre-existing definitions. Predictive analytics provides feedback on how to streamline workflows, increase productivity and get the most value out of time spent. It uses machine learning to create individual-specific user experiences for policyholders to increase client loyalty and retention throughout their life cycle. Provides product definitions, templates and requirements for agents and consumers. Insurers can automate task approval, workflow assignments, claims processing and rate quotations.

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Majesco

User Sentiment:
User satisfaction level icon: great

Majesco is an industry-specific, cloud-native, integrated platform that provides client enrollment, renewal, claims and policy management for agencies. Its core processing unifies analytics, reporting and data to predict client requirements, consumer trends and product demands. Provides agencies with access to a curated, purpose-built ecosystem of traditional and insurtech options designed to streamline workflow and increase innovation. Users can access the marketplace to browse, build, integrate or test extensions and integrate them through APIs to its microservices-based architecture. Machine learning can automate renewals, alerts, lead generation and customer outreach. Users can configure its intuitive UI to deliver rich, personalized customer experiences. Provides a built-in end-to-end experience, page layouts, UI widgets and more. Its reporting modules trigger critical touchpoints in customer relations by tracking agency performance, bottom line, customer engagement and retention.

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HawkSoft

User Sentiment:
User satisfaction level icon: great

Hawksoft provides agencies with customer relations and agency management solutions. It automates communication tasks and activities for improving customer experiences and relationships. Its reporting and analysis modules reduce errors and omissions and generate alerts, tasks and reminders for important events. Users get periodic reports on business health, KPIs, cross-sales and possible growth opportunities. It centralizes system procedures and documentation to streamline data sharing across multiple levels and update policies with carrier guidelines. Provides a 360-degree view of policyholders for informed business decision-making. Its integrated rating system sets up clients with choices best suited to their individual needs. It supports TCPA compliant text messaging, e-Signatures and self-service certificates for policyholders.

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Insurity

User Sentiment:
User satisfaction level icon: great

Insurity is a cloud-based, integrated, highly secure agency management solution. Its built-in reporting and analytics modules provide insights on core policy, billing and claims processing to improve workflow. It has an API-based architecture with a low- to no-code environment that makes it easy to build or integrate third-party extensions. It aims to streamline the digital consumer experience and centralize all client data to provide a comprehensive view of the policyholder behind the transactions. Increases flexibility, scalability and cost-efficiency by combining data from every module. Users can automate task assignments, alerts and reminders for critical customer touchpoints. AI and machine learning help identify, organize and simplify data assets. Data visualization helps increase stakeholder and policyholder engagement while assessing the bigger picture in real time. Its purpose-built predictive models help predict client requirements, market trends and business opportunities. Supports ISO, AAIS and NCCI compliant policy processing, claims processing and billing.

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Applied Epic

User Sentiment:
User satisfaction level icon: great

Applied Epic is a cloud-based agency management solution that allows users to monitor all business processes within a single interface. It helps agencies manage enrollment, renewal, claims and billing. Reporting modules generate actionable insights to improve profitability, sales and client retention rates. Predictive analytics provides comprehensive insights into policyholder requirements, new business opportunities and market trends. Users can automate policy exchange with carriers, renewals, sales and commissions processing, claims verifications and documentation. Its integrated and open architecture makes it easy to manage accounts, business processes, customer relationships, policies, financial markets and sales. Machine learning improves operational efficiency by identifying frequent workflows and automatically reassigning obligations. It centrally secures all data and documentation in multiple folder levels for a streamlined viewing, sharing and tracking experience. Its communication module includes text messages and omnichannel customer service to improve customer experience.

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Gen4

User Sentiment:
User satisfaction level icon: fair

Gen4 provides agencies with a single cloud-based solution to manage workflow automation, business processes, customer relations, carriers, agents, prospects and digitization. It provides multiple portals to differentiate policyholders by stage, expiration date and renewal date. Advanced reporting and analytics modules ensure clients get matched with the right information at the right time. Purpose-built intuitive dashboards, policy lists, task management and claims processing, streamline the new-user integration experience.Its communication modules issue alerts, log calls and schedule consumer follow-ups. Users can automate daily processes, workflow assignments, renewals and claims processing. Its multi-device support makes data and documentation available globally to agents, carriers and policyholders. Provides access to a comprehensive library of life insurance scenarios like 401Ks, safe harbor plans and more. Agencies can choose their website design from highly customizable templates.

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Apex EDI

User Sentiment:
User satisfaction level icon: excellent

Apex EDI is a prominent software system that ranks 13 among all Insurance Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $89, Apex EDI is priced moderately.

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FINEOS

User Sentiment:
User satisfaction level icon: fair

FINEOS is a comprehensive digital platform for insurance agents. Users can optimize administration processes, automate workflows and oversee customer activity in one hub. Manage traffic, track sales and expedite policy processing.Users can organize information and securely store data in a central repository. Use open architecture to integrate with external applications.

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NowCerts

User Sentiment:
User satisfaction level icon: excellent

NowCerts provides agencies with a complete, end-to-end, cloud-based management solution. It secures all documentation using dynamic data and encoded session IDs and provides permission-based access to employees. Predictive analytics and artificial intelligence help anticipate market trends, client requirements and consumer trends to increase operational efficiency, streamline workflows and improve business health. Users can automate carrier downloads and policy updates. It calculates commissions and reduces errors and omissions (E O). It is integrated with multiple industry-specific raters to provide faster rate quotations. Reporting modules monitor work-loads, task completion patterns, sales statistics and cross-selling for areas of improvement. Its intuitive dashboard helps agencies maintain a 360-degree view of operations.

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BriteCore

User Sentiment:
User satisfaction level icon: great

BriteCore is a cloud-based agency management suite that supports the digital and data needs of modern insurers. It speeds up policy processing with automated verifications, renewals and cancellations while maintaining regular audit logs. The billing and accounting module provides multiple secure payment methods with configurable automatic billing schedules. Its purpose-built dashboard aims to streamline agent workflows with accelerated quotations and metrics. It improves the customer experience with intuitive self-service portals, e-Signatures and multi-device accessibility.Provides access to end-to-end claims processing, data dictionary, industry-specific raters and standard reports library. Users can choose to incorporate third-party extensions, develop customized modules or simply use prebuilt integrations. It secures client and carrier identity and provides data security through Multi-Factor Authentication (MFA).

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Call SelectHub for a free 15-minute selection analysis: 1-855-850-3850

EIS

User Sentiment:
User satisfaction level icon: great

EIS is a cloud-native ecosystem for brokers and insurers. It provides workflow automation, product development and a centralized suite where any process can be viewed or managed.Users can access engagement reports and analytics to oversee customer activity. Extend platform capabilities with third-party integrations and enable access to external data using APIs. It provides the ability to organize data assets and manage claims, policies and billing.

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Jenesis

User Sentiment:
User satisfaction level icon: excellent

Jenesis is a scalable agency management solution purpose-built for insurance firms and MGAs. It improves efficiency by automating business processes, documentation, daily tasks, commissions and accounting. Users can access customizable pre-filled ACORD forms for faster enrollment and renewal processing. Its imaging and scanning eliminate paper in favor of complete digitization. It continuously monitors customer information and sends timely notifications of critical touchpoints. It constantly updates policy information, renewals, endorsements and commission data with direct carrier downloads for both commercial and personal lines. Its reporting modules automatically log all data to construct an all-inclusive picture of business health. It generates notes for policy approvals, transactions, customer activities, renewals, claims and endorsements. Its communication portals directly mail and call policyholders with relevant information while providing agents with consumer trends necessary to finalize sales. Businesses can offer clients real-time access to their data, e-signatures and multiple payment methods for a comprehensive customer experience.

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AgencyPro

User Sentiment:
n/a

AgencyPro helps modern-day insurers automate business processes and improve workflow management through complete digitization. Its central database standardizes the input and tracking of all transaction data and policy information. Agents get global access to client information, carrier policy changes and rate quotations in ACORD Level 3 format. Automated data entry removes errors and omissions and monitors business productivity. Its intuitive reporting module tracks enrollments and renewals, pre-fills client information on commercial forms, schedules follow-ups, generates mailing labels and much more.Its accounting portals include both direct and agency billing. It tracks both cash and credit transactions, company payables and agent commissions to generate balance sheet statements and trial balance, income and expenditure reports. Insurers can automatically generate receipts and statements for every transaction to save time and improve efficiency.

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OneShield

User Sentiment:
User satisfaction level icon: good

OneShield is a comprehensive digital ecosystem for managing the coverage lifecycle. Users and agents can streamline processes, optimize business practices, systemize information and oversee customer activity in one hub.Give insurers and brokers the flexibility to create workflows and modify specific actions. Users can expedite policy processing, simplify claims management and enhance overall productivity with automation and pre-designed content.

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Comarch Insurance

User Sentiment:
User satisfaction level icon: great

Comarch is an industry-specific agency and customer relations management solution for the modern-day insurer. Its advanced reporting module tracks sales, agent performance, consumer trends and financial growth to determine the price and profitability of products. It generates leads and actionable insights to help insurers secure ongoing sales and provide clients with relevant information. AI-based analytics predict customer requirements to prepare client-specific offerings for individuals. It aims to save time and increase efficiency with personalized policy recommendations, rate quotations and after-sales service. It collects all client and transaction information to notify involved parties of important dates. Provides carriers and management with operational data and metrics to increase stakeholder engagement. Its self-service portal helps policyholders carry out anything from enrollments and renewals to claims administration and payments. Agencies can cut down on service costs and process policies faster while improving customer satisfaction. Its open architecture and purpose-built APIs streamline the integration of third-party extensions and minimize time to market. It is compliant with IDD, PRIIPS and GDPR.

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Agentero

User Sentiment:
User satisfaction level icon: excellent

Agentero combines an intuitive agency management system with purpose-built client interaction inclusions to help insurers reach their full potential. Agents can create an innovative digital ecosystem by automating client maintenance, renewals, referrals and bookkeeping. Its extensive library of industry-specific raters delivers timely quotes to agents. Predictive models monitor enterprise data in real time.Its user-friendly command center aims to ease the integration of third-party extensions. Policyholders get continuous access to all their policy information, documentation, claims support and more through its multi-device user interface. Its dashboard visualizes growth-oriented statistics.

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CSR24

User Sentiment:
User satisfaction level icon: great

CSR24 is a configurable, custom branded, completely mobile, cloud-based platform purpose-built to handle agents’ customer management requirements. Its self-service module aims to globally connect customers to their policy information. Omnichannel customer service helps agents reach clients across multiple devices and portals. It includes 24/7 access to insurance information, documentation, online payment methods and automated messaging services for important dates. Clients can apply for renewals, initiate and track claims, utilize the latest ACORD forms and print certificates. Provides actionable insights on frequently used extensions for future optimization.

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Sapiens

User Sentiment:
User satisfaction level icon: great

Sapiens offers brokers and insurers a digital ecosystem for managing coverage lifecycles. Users can access comprehensive suites to create and manage workflows for specific coverage sectors.It offers end-to-end automation and third-party integrations in addition to advanced analytical reporting. Users can aggregate data and systemize information to streamline workflows. Optimize business practices, manage traffic and finances, and access administration for different coverage structures.

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Damco Solutions

User Sentiment:
n/a

Damco Solutions provide a complete end-to-end, scalable agency management platform designed to digitize and streamline modern day business processes and improve customer relations. It employs various modules to organize and simplify complex procedural data. It automatically logs consumer behaviour, daily activities and transactions to produce a dynamic view of business operations. Predictive analytics generate statistical data reports and business leads required to increase growth and speed to market. Its configurable agency module allows agents to manage claims, policies, renewals, cancellations and enrollments remotely. All data can be shared in real time between the insurers, insured parties and carriers. Its communication portal serves as a central hub for clients, brokers, agents and vendors. The multi-device architecture allows policyholders to manage their policies, raise claims, perform cancellations and more through interactive chats. Insurers can process requests in real time in addition to up-selling and cross-selling products. Users can automate daily tasks, reminders, information updation and policy administration. It surveys market trends to generate rate quotes, discounts and recommendations. It centrally secures all data for error-free bookkeeping. Its blockchain-based payment module automatically verifies customer identities to protect against fraud.

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Oracle Financial Services For Insurance

User Sentiment:
User satisfaction level icon: great

Oracle Financial Services for Insurance is a digital ecosystem for brokers and insurers. Users can access and manage different coverage lifecycles in one hub.Supported by Oracle Cloud, it is highly configurable and offers network stability and security. Automate workflows, optimize business practices and track customer data for improved productivity.

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PINS Advantage

User Sentiment:
User satisfaction level icon: great

PINS Advantage is a popular solution that ranks 27 among all Insurance Software according to our research analysts and 17 crowd-sourced reviews from 1 source. PINS Advantage is most suitable for small-to-mid-sized businesses with less than 1000 employees. PINS Advantage can be deployed in the cloud.

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Socotra

User Sentiment:
User satisfaction level icon: great

Socotra provides agencies with a comprehensive digital platform to build and manage insurance products. It allows users to develop products, automate tasks and optimize administration practices. Users can manage claim and policy information and securely store data in one hub.It provides customer oversight through engagement reports and readable analytics. Enable third-party connections and extend native capabilities using flexible API architecture.

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Insly

User Sentiment:
User satisfaction level icon: excellent

Insly is a cloud-based service that provides agencies with a comprehensive dashboard to create products and oversee customer activity. It offers digital building tools, sales tracking, engagement reporting and seamless integrations.Users can simplify solution development with intuitive coding and API-friendly architecture. Optimize business practices and automate management workflows for improved productivity. Expedite policy processing, track asset reports and securely manage documents.

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Decent Health Insurance

User Sentiment:
n/a

Decent Health Insurance is a popular application that ranks 30 among all Insurance Software according to our research analysts. Starting from $25, Decent Health Insurance is priced at a low cost and is most applicable for companies of all sizes. Decent Health Insurance can be deployed online.

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Wynsure

User Sentiment:
User satisfaction level icon: fair

Wynsure is a scalable solution for brokers and insurers to create an online ecosystem for visualizing and automating digital processes. This version offers lifecycle management, personalized employee portals and flexible architecture for seamless integrations.It provides users with advanced administration and front and back-office management. Optimize workflows, track client information and evaluate consumable analytics in one hub.

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Artivatic

User Sentiment:
n/a

Artivatic is a well-known software solution that ranks 32 among all Insurance Software according to our research analysts. Artivatic is most applicable for any business. Enterprises who have used Artivatic include Capgemini, LinkTag and Medikoe. Artivatic can be deployed in the cloud and on-premise and is accessible from a wide variety of platforms including Windows, Linux and Apple devices.

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FileHandler Enterprise

User Sentiment:
User satisfaction level icon: excellent

FileHandler Enterprise is a unique software product that ranks 133 among all Risk Management Software according to our research analysts and 13 crowd-sourced reviews from 1 source. FileHandler Enterprise is most fitting for small-to-mid-sized companies. FileHandler Enterprise can be deployed in the cloud and on-premise and is accessible from a limited number of platforms including Windows devices.

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DRC RS X

User Sentiment:
n/a

DRC RS X Rating is a rating engine that supports the DRC platform, allowing users to create and manage insurance products. It is offered in three versions, Standard, Plus and Enterprise with varying price points and included features. Each variation supports specific business needs. All include the ability to manage traffic, access office administration and enable cloud hosting.

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Paulmar Group NOBL

User Sentiment:
n/a

Paulmar Group NOBL is a promising application that ranks 42 among all Sales Commission Software according to our research analysts. Starting from $0.01, Paulmar Group NOBL is priced at a low cost, has offered a free trial in the past and is most fitting for smaller companies. Paulmar Group NOBL can be deployed in the cloud.

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C2MS

User Sentiment:
User satisfaction level icon: excellent

C2MS is a promising solution not yet ranked among all Insurance Software. Starting from $500, C2MS is priced reasonably, offers a free trial on occasion and is most applicable for companies of all sizes. C2MS can be deployed online.

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