Playvox
by PlayVox
Categories:
What is Playvox?
Playvox is a leading software product that ranks 32 among all Call Center Software according to our research analysts and 85 crowd-sourced reviews from 1 source. Starting from $15, Playvox is priced below average, has offered a free trial in the past and is most suitable for any sized company. Playvox can be deployed in the cloud.PRICE
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Playvox Pricing
Based on our most recent analysis, Playvox pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- $15
- Pricing Model
- Still gathering data
- Free Trial
- Request for Free
Training Resources
Playvox is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Playvox:
- Phone
- Chat
- FAQ
- Forum
- Knowledge Base
- 24/7 Live Support
Playvox Reviews
Average customer reviews & user sentiment summary for Playvox:
85 reviews
Key Features
- Access Controls/Permissions
- Alerts / Escalation
- Alerts/Notifications
- API
- Automated Routing
- Automated Scheduling
- Call Monitoring
- Campaign Management
- Collaboration Tools
- Communication Management
- Compliance Management
- CRM
- Customer Experience Management
- Customer Surveys
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Data Visualization
- Employee Coaching Tools
- Employee Onboarding
- Employee Reward Programs
- Employee Scheduling
- Feedback Management
- Interaction Tracking
- Knowledge Base Management
- KPI Monitoring
- Labor Forecasting
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple User Accounts
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Quality Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workforce Management
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