Key Features

• Power Dialer: Connect to the dialing platform from any phone or VOIP. Organize time-consuming processes such as post-call workflows, emails and voicemails right from the dialer. Increase the productivity of live conversations; sales agents can reach up to 80 contacts in an hour leveraging two dialing modes — “pause and preview” and “power” — resulting in better conversations, higher sales and fewer hangups.  
• Smart Search: Discover high-value business opportunities by filtering leads and creating saved searches to update as needed. 
• Remote Dialing: Dial prospects from anywhere from a local area code . Make connections in less time via log calls, one-click voicemails and automated post-call workflows. Manage remote teams with standardized outreach processes, add new users with minimum additional setup and coordinate operations from a central team dashboard. 
• Virtual Phone Service: Get cloud-hosted local numbers with a suite of automatic capabilities to enhance outreach and simplify inbound processes. Forward incoming calls, answer them from a web browser and return all missed calls within seconds. 
• CRM: Manage campaigns and contacts using an automatic storage module that records detailed contact history, text exchanges, documents and call recordings. Send personalized texts and emails instantly with one-touch templates. 
  • Smart Email Tracking: Get insights on email opens and clicks, and document or video views to follow up with a timely message. Leverage lag-free connections and up to 99.9% uptime. 
  • Lead Filtering: Search and target contacts based on parameters such as last call results, tags, locations and custom fields to refine leads. Create saved searches that automatically pull relevant leads to compile a targeted call list. 
  • Lead Distribution: Make sure leads get to the right representatives through customizable delivery rules. Work efficiently as a team from anywhere, facilitating increased opportunities and closed deals. Create contact pools to let telemarketing reps pull leads and distribute bonuses to top-performers. 
  • Performance Tracking: Track the sales team’s productivity and work progress via snapshots. Capitalize opportunities and monitor performance using real-time leaderboards and analytics. 
  • Integrations: Integrates with existing CRM tools, including Salesforce, HubSpot and Zoho CRM, as well as more than 100 other applications. 
• Local ID: Connect to 56% more contacts via an automatically displayed local telephone number that matches customers’ locations. 
• Workflow Automation: Boost workflow processes through pre-recorded voicemails and connect automatically to the next call. Send personalized, conversation-based emails and distribute leads wisely to reduce waste and maximize efficiency. Leave notes, set statuses and tag or move prospects to different accounts or folders.
• Reporting: Managers can generate and analyze dial session reports to know about sales reps’ performance, monitor their activities and evaluate the team’s success. Get detailed insights and make informed business decisions through call tracking, leaderboards and call recording.
• Text Messaging: Send text messages from the dialer window right after calls and email communications. View threads and replies via message history, get real-time alerts and access an organized SMS inbox.

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