Key Features

• Deal Intelligence: See every interaction across individual deals in a single and unfiltered view to understand pipeline health and stop decreasing sales. Identify risks with the help of AI and increase close rates. Collaborate with the whole team on a deal to ensure an efficient handoff after sale. Get access to the knowledge transfer at scale and keep the entire group updated on the latest transaction. 
• People Intelligence: Analyze the top performer’s unique skills and capabilities and level up the entire team’s selling skills. Get real-time visibility into manager and sales rep activity and extract hard data on the team’s performances vs. industry benchmarks to provide personalized coaching to agents. 
• Market Intelligence: Get close to the market and buyers by capturing all interactions and delivering insights into best and worst practices. Capture the customer’s voice and words and understand what they think about the product. 
• Security: Keep client data private and reduce the chances of information breach with SOC2 Type II compliance that provides a third-party attestation report covering availability, security, privacy and confidentiality. 
• Integrations: Connect the product’s revenue intelligence platform seamlessly to the organization’s current systems. 

Limitations

•  Automated reporting functionality does not work properly.  
•  Search across the transcript can be improved.  
•  Expensive for small-scale companies. 

Suite Support