GoToConnect
by LogMeIn, Inc. | Founded 2006, Boston, MA
Categories:
- Business Phone Systems
- Auto Attendant Systems
- Business Phone Service Providers
- Call Tracking Software
- Cloud PBX
- Cloud Phone Systems
- Conference Call Services
- Conference Calling Software
- PBX Phone Systems
- Screen Sharing Software
- SIP Clients
- SIP Trunk Providers
- Small Business Phone Systems
- UCAAS Providers
- Video Conferencing Platforms
- Virtual Phone Systems
- VoIP Phone Service Providers
- VoIP Phone Systems
- VoIP Softphones
- VoIP Software
What is GoToConnect?
Industry Specialties: Serves all industries
GoToConnect (formerly Jive) is a cloud-based phone and virtual meeting solution that provides calling, chat and texting for web and desktop. In addition to on-demand webinars for brand marketing or training, it provides live video conferencing in HD with up to 250 participants, including screen sharing, collaboration, breakout rooms and participation analytics. With security functions such as call encryption and identity management, it adheres to universal security compliance regulations including SOC Type II and GDPR.
The vendor provides native apps for iOS and Android devices to stay connected on the go. Pricing is per user and varies by tier.
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GoToConnect Pricing
Based on our most recent analysis, GoToConnect pricing and cost details are described here:
- Price
- $$$$$
- Starting From
- Still gathering data
- Pricing Model
- Still gathering data
- Free Trial
- Still gathering data
GoToConnect Reviews
Average customer reviews & user sentiment summary for GoToConnect:
Key Features
Main Functionality:- Voice Calls: Connect on any web browser, laptop, desk phone or through iOS and Android apps. Maintain high-quality audio and video compatible with over 180 desk phone models. Send messages, videos, documents and more via chat.
- Conferencing: Meet with up to 250 participants with support for 25 webcams and join scheduled meetings directly from a call or chat. Send invites to individuals in contact lists, create one-time meetings or set recurring times.
- Admin Tools: Create call flows utilizing a drag-and-drop interface that displays where calls will be routed. Personalize phone greetings and inform customers of business hours with call-routing schedules. Analyze employee’s performance and communications with reports and dashboards.
- Meeting: Host virtual meetings securely with encrypted sessions, meeting locks, single sign-on and more. HD video and built-in audio with VoIP and toll give the ability to meet from anywhere, anytime without downloads. Personalize meetings with screen and keyboard sharing, drawing tools, in-meeting chat and more.
- Room Display: Display meetings in any room size, join meetings on third-party software without downloading external apps and sync Microsoft and Google to join directly from calendars. Use whiteboard mode to automatically adjust the projection screen to the size of the background.
- Manage: Ask questions and gather important information during customer registration. Integrate PayPal to collect and process course payments and share videos, presentations, course catalogs and more with customers.
- In-Session: Employ tests and polls to check student knowledge and receive feedback. Create in-class activities and breakout sessions for small groups. Allow participants to raise a hand during sessions and send one-on-one chats to peers or send a message that everyone in the class can see to avoid interrupting.
- Reports: Generate data from reports on registration, testing and evaluations and training history viewable on an Excel spreadsheet.
- Certification: Send participants certificates via email once courses are completed.
- Record: Save training videos and store them in the cloud for future reference.
- Webinar: Gather up to 1,000 participants in a single meeting space. Create a one-time event or prerecord presentations and provide customers with a library of on-demand webinars. Customize registration with brand logos, keep up with participant interaction by utilizing engagement dashboards and add real-time surveys and polls directly into a presentation. View attendee reports, event analytics and see outlets drove the most sign-ups.
Suite Support
Email, phone, chat and support tickets are available with all plan levels.
mail_outlineEmail: Available in select countries. Live chat with a virtual assistant on the vendor’s site.
phonePhone: +1 (866) 890-8931.
schoolTraining: The following training resources are available:
- Resource Center: Browse through guides, videos, webinars and more on various topics. Filter by products, roles and content type.
- Community: Use LogMeIn Community to access a forum for asking questions, receiving support and finding answers. Search for answers before submitting a new topic.
- Blog: Read up on work hacks, news and updates, products and more.
local_offerTickets: Log in to submit a support case.