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Tableau is ranked #1 among all Business Intelligence Tools according to the latest available data collected by SelectHub. Find out who the leaders are with our In-Depth Report.

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Tableau Pricing

Based on our most recent analysis, Tableau pricing and cost details are described here:

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Product Information and Resellers

Product Information
Reseller - WIA Business Systems

Tableau Benefits and Insights

Why use Tableau?

Key differentiators & advantages of Tableau

  • Powerful Visualizations: The quality of Tableau’s data visualizations is world-renowned. Convert unstructured data into comprehensive logical results and display it in interactive and visually appealing dashboards.
  • Ease of Use: Analyze data through a user-friendly UI with intuitive drag-and-drop functionalities and natural language processing — no need for prior technical knowledge or skills.
  • Faster Analytics: Connect to, extract and visualize data in minutes. Its Prep Builder tool leverages machine learning to give recommendations for smarter, more time-efficient data cleaning.
  • Explores Any and All Data: Pull and blend information from an unlimited number of data sources, from text, Excel and PDF files to an extensive list of database servers.
  • Find the “Why”: Dig deeper when making data-informed decisions. Go beyond trends and acquire AI-driven explanations behind specific data points with a single click.
  • Low Cost: Its pricing is relatively low in comparison to other competitors in the business intelligence industry.
  • Innovative Updates: The vendor updates the platform regularly, always seeking to add new features and improve existing ones.
  • Multi-Layered Security: Offers row-level security to restrict access to specific rows of data in a workbook, as well as additional permissions management features. Compliant with SOC 2 and SOC 3 security protocols and a certified participant in the EU-U.S. Privacy Shield Framework.
  • Ready for Mobile: Available as a native mobile application on both iOS and Android platforms, offering freedom and flexibility in an increasingly mobile digital world.
  • Customer Resources: Access an ample variety of support options, including a large library of learning materials, how-to guides, videos and more. Engage with a thriving insight community and forums to answer questions quickly. Avail training to maximize the value of the business’ investment.
  • Free Trial: Sign up for a 14-day free trial of its fully functional program.

Industry Expertise

Tableau is implemented in a wide range of industries. These include communications, healthcare, financial services, staffing and recruiting, retail, government, higher education and many more.

Tableau Reviews

Average customer reviews & user sentiment summary for Tableau:

User satisfaction level icon: great

7787 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tableau reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: The platform is intuitive and easy to use, according to 92% of users who mention its user-friendliness.
  • Data Connectivity: About 82% of users who mention Tableau Desktop’s integrations and connectors express satisfaction with its ease in connecting to a wide variety of data sources and consolidating information in one place.
  • Data Visualization: Tableau excels at data storytelling, turning raw data into visually appealing, customizable graphs and charts, with over 96% of users who mention its data visualization capabilities praising its visualization options and interactive dashboards.
  • Self-Service BI: About 88% of users who mention Tableau Desktop’s filters and drill-down capabilities are happy with its self-service BI functionality allowing them to dig deeper for specific information.
  • Sharing Options: Tableau users cite the platform’s online publication and quick internal sharing capabilities as pros, with over 80% of users who mention sharing options and web accessibility expressing satisfaction.
  • Customer Service and Support: About 80% of users have positive opinions of Tableau’s customer support, noting quick response times from the support team and frequent updates to the platform that integrate user requests.

Cons

  • Speed: The platform struggles to process and refresh data, especially on complex visualizations, with over 90% of users who mention Tableau’s speed reporting issues with it loading slowly.
  • Price: While Tableau Desktop delivers a good value for bigger businesses and enterprises, over 80% of users who mention the platform’s cost note that it is expensive for personal use or that it has inflexible trial periods and pricing options.
  • Need for Training: About 40% of users note that while the basic functions of the platform are easy to use out-of-the-box either through the intuitive UI or with the aid of video tutorials, in order to maximize their use of the platform, there is a steep learning curve to learn the more complex features.

Researcher's Summary:

Tableau Desktop serves as a robust business intelligence solution that stands out from the crowd with its powerful data visualization capabilities, as many users would agree, noting its drag-and-drop functionality and customization options. Its intuitive interface makes data analysis and self-service BI accessible to users of all technical skill levels. However, some users note that available free resources focus on basic features and that learning how to use the more powerful functions can be difficult without training. Customer service rates highly with users who request support, and several users cite the vendor’s commitment to updating the platform regularly with new features as a plus. Other features that rate highly in recent user reviews include Tableau’s interactivity, such as filters and drill-down, as well as its sharing options. On the flip side, many users find that the platform loads or refreshes slowly, especially on start-up. Others express concern that the pricing structure for Tableau is cost-prohibitive, especially for individual or personal use, and that the free version of Tableau Public compromises data security. Overall, Tableau is a feature-rich BI solution that helps companies harness the power of visual analytics with relative ease of use, but may not suit all users’ needs.

Key Features

  • Drag and Drop Visualizations: Build reports quickly with drag-and-drop ease to explore data trends, correlations and analyses.
  • Augmented Data Preparation: Uses machine learning to clean, combine and shape data into insights. Automates self-service data prep and reduces manual work in data processing.
  • Data Source Integrations: Pull information from a variety of relational, semi-structured and raw data sources. Upon launch, ready data connectors can connect to data on premise, stored in a file or database server or in the cloud via sources such as Google Analytics, Salesforce or Amazon Redshift.
  • Real-Time Access: Automatically refreshes information from web apps and cloud databases, and supports live queries of data.
  • Interactive Dashboards: Build responsive dashboard visualizations of data. Customize these dashboards to be interactive and call attention to certain stats by highlighting the information. Share this data with colleagues or customers, allowing them to explore the data on their own.
  • Natural Language Processing: Leverage its “Ask Data” feature to easily submit queries and interact with data — no coding experience necessary. Ask questions in natural language and instantly get a response in the form of data visualizations.
  • Recommended Visualizations: “Show Me” recommends visualization types based on the data selected for analysis. View a palette of all available visualization options, then narrow the selection of available visualization types by choosing specific data to explore to receive recommended visualizations.
  • Role-Based Permissions: Assign and manage permissions to see and understand insights with different visibility levels, based on roles.
  • Geographic Data Analysis: Get to the “where” with the “why” of data — turn location data into rich interactive maps through its built-in geographic capabilities.
  • Role-Based Permissions: Tableau enables users to see and understand insights, with different visibility based on their role.
  • Smart Analytics: Leverages AI through “Explain Data” to produce a set of explanations for specific data points. Analyzes data connection patterns and user behavior through machine learning to suggest tables, joins and sources. Provides view recommendations that match user preferences.
  • Time Series Analysis: Drag-and-drop and drill-down with a click to analyze time trends through its built-in date and time functions. Perform comparisons over time like year-over-year growth or insights based on days of the week.
  • Mobile App: Its mobile version supports many functionalities that the desktop and online versions have, including interactive dashboards, filters and drill down capabilities.

Limitations

Some of the product limitations include:

  • Tableau Server does not support data encryption
  • Cannot restore individual customer workbooks or data lost due to events other than system failure
  • Only site administrators, not end-users, can enable or disable alerts
  • Provides predictive analytics but doesn’t allow users to customize the predictive analytics algorithm
  • Doesn’t offer column-level security policies
  • Does not provide multi-location support
  • Requires IT support for integrations and other high-end tasks. Users cannot do this using tutorials or self-help videos on their own

Suite Support

Before emailing support, sign up on the vendor’s website to access a library of free training videos and on-demand and live webinars. Or, search for the issue and possible resolutions on the product support page from the customer portal.

Access to the standard support package is included in all subscriptions and is available for the duration of that subscription. The vendor also offers extended and premium support programs that include accelerated response times and options.

mail_outlineEmail: Only license support queries are processed through email and accessed through the customer portal. Submit a web form or customer portal request through the vendor’s website.
phonePhone:Available only to premium support package subscribers.
schoolTraining:Sign up on the vendor’s website to access a library of free training videos and on-demand and live webinars. Enroll in role-based learning paths through e-learning and live/classroom training courses to train both virtually and in-person.
local_offerTickets:Submit a support request from either the “Contact Us” page or the product support page from the customer portal.

Cost of Ownership

License/Subscription Cost
  • Based on the number of users and user-licenses.
  • Subscription costs allow users to access Tableau over a set time-frame both on-premise and through the cloud.
Maintenance Cost
  • On-Premise: An additional cost over and above the upfront cost has to be paid for ongoing support and maintenance.
  • Cloud-based/SaaS: There is no maintenance and support cost for the Cloud/Web-based solution.
Installation/Implementation Cost
  • On-Premise: Typically charged over and above the license cost.
  • Cloud-based/SaaS: Included in the subscription cost.
Customization Cost

Custom version cannot be requested - rather users can do limited customizations on their own, such as:

  • User can change the server name that appears in the browser tab, tooltips, and messages
  • User can change the logos that appear in different server page contexts
  • User can control the language used for the server user interface and the locale used for views
  • Custom fonts can be installed for different clients
  • Administrators and project leaders can also add images to projects
Data Migration Cost/Change Management/Upfront Switching Cost
  • Data Migration is possible in Tableau Servers and can be done with the following tools: Tabcmd Script, REST API, TabMigrate and Enterprise Deployment Tool by InterWorks.
Recurring/Renewal Costs Renewal cost is equivalent to the fees paid annually based upon the number of users.

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Value-Added Benefits

How WIA Business Systems adds value to Tableau

  • Flexible Deployment: Deploy anywhere - on-premise, in the cloud or go hybrid — by leveraging Microsoft Azure and Amazon Web Services (AWS).
  • Customization: Personalize applications by customizing the features and configurations that align with your business requirements. Or, opt to enhance your existing tool’s functionality with dedicated technical assistance, saving your company’s valuable time and effort.
  • Troubleshooting Issues: The reseller maintains its own support environment for issue resolution that mirrors the live environment with the latest test data.
  • Code Maintenance: They release regular updates as well as patches for defects that need immediate redressal and don’t have workarounds. Records of all customizations and any subsequent updates and patches provided by the reseller are maintained rigorously.

Industry Expertise

WIA Business Systems provides analytics solutions to clients in multiple industries throughout the USA, Canada, UK, UAE & Asia. These sectors include manufacturing, engineering, construction, retail, transportation and logistics, equipment, infrastructure, telecom, energy, aerospace and defense.

Support and Services

Advice: Get support for all customization-related issues and core updates implemented by the reseller.
Consulting: Talk to certified consultants to gain domain and product knowledge at any stage of the implementation process.
Engineering: Call 1-877-942-7978 or email info@wiasystems.com for more information on their services or reach out to them on their website through the Contact page. Get access to trained support professionals Monday through Friday or round-the-clock for a fee.
Implementation: Get dedicated implementation support with project management and project reporting tools to gain visibility into the status of your deployment.
Training: Sign up for customized training that includes onsite, individual, and classroom training, video tutorials and courses.

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