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Cognos Analytics
by IBM | Founded 1911, New York, NY
Categories:
- Business Analytics Tools
- Automated Reporting Tools
- Business Intelligence Tools
- Client Reporting Software Tools
- Cloud BI Solutions
- Custom Reporting Software Tools
- Data Cleaning Tools
- Data Discovery Tools
- Data Warehouse Reporting Tools
- Diagram Software
- Ecommerce Analytics Software Tools
- Enterprise Reporting Software
- HR Analytics Software
- OLAP Tools
- Predictive Analytics Software
- Qualitative Data Analysis Software
- Self-Service BI Tools
- Visual Reporting Tools
What is Cognos Analytics?
Industry Specialties: Serves all industries
IBM Cognos Analytics is a self-service, web-based analytics platform which empowers users of all skill levels to explore data through reporting, data analytics, KPI monitoring, events and metrics. Reports give users the ability to not just visualize their insights, but also share them with colleagues.
It integrates with Watson Analytics, which leverages IBM’s artificial intelligence and natural language processing to make insights more accessible to non-technical users. It has various components which give additional functionality, flexibility and agility when processing large sets of data.
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Cognos Analytics Pricing
Based on our most recent analysis, Cognos Analytics pricing and cost details are described here:
- Price
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- Starting From
- Still gathering data
- Pricing Model
- Still gathering data
- Free Trial
- Still gathering data
Product Information and Resellers
Cognos Analytics Benefits and Insights
Why use Cognos Analytics?
Key differentiators & advantages of Cognos Analytics
- Stay in Control: Provide oversight over user data with built-in data management and data governance features.
- Flexible Deployment: Deploy either in the cloud or on-premise.
- Mobile Sharing: Share data reports and monitor analytics via a mobile portal.
- Out-of-the-Box Capabilities: Allow users to start analyzing almost instantly with numerous preconfigured settings.
- Visualization: Get automatic recommendations for the best visualizations for particular data templates. Format reports quickly with styles.
Industry Expertise
IBM is over a century old, with a century's worth of experience. They serve customers across the board, in industries such as healthcare, insurance, banking and financial markets, retail and consumer goods, travel and transportation, energy and utilities, among others.
Cognos Analytics Reviews
Average customer reviews & user sentiment summary for Cognos Analytics:
Synopsis of User Ratings and Reviews
Based on an aggregate of Cognos Analytics reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
IBM Cognos Analytics is an excellent BI tool and rates very highly with users on all major counts. Users are unanimous in their praise of its data management and data analysis capabilities to provide a single source of truth. Having ventured into AI-powered tools with the 11.1.3 version in 2018, IBM is making bold strides to incorporate augmented intelligence into the platform. IBM has astutely combined this solution with the capabilities of one of its other offerings, Watson Analytics, for natural language processing - a game-changer for empowering non-technical users to create a vast range of dashboards. With AI-enabled exploration, users can review key drivers of metrics and identify gaps in data, though some users feel that more tools are needed for content store exploration through its relational database. It also rates excellently with users for its data integration and ad-hoc reporting capabilities, efficient metadata management and extensive data modeling features.
Several strong features of this platform, as noted by reviewers, include Jupyter notebooks, regular updates to the platform and enhancements to data modules, though when it comes to integrating with Online Analytical Processing (OLAP) data sources and IBM Planning Analytics in particular, it comes up short. Version 11 of the platform comes with over-the-top installs for upgrades, which reduces time to set up; though some users feel that integrations built with the current SDK solution can be tedious to implement and maintain. Being part of the IBM software suite, it connects seamlessly to other IBM products under the same umbrella. However, integration with MS-Sharepoint is not supported; this can be managed with workarounds, but only for on-premise setups, not cloud-based deployments. The platform has a rich reporting repertoire with report burst capabilities, pivots and Cognos Event Studio for event-driven reports. However, many users feel that Report Studio should provide the write back capability, which is crucial for business. As for the cost, a majority of users feel that its licensing models are restrictive, especially when compared to other BI solutions; though the vendor seems to address pricing and ease of use with version 11.1.3.
In summary, Cognos Analytics is among the best BI solutions in the market today and IBM, with its ear to the ground, is delivering enhanced data analysis and reporting capabilities at scale.
Key Features
- Components: Boost the feature set of the core platform with components that enhance data modeling, visualization and analytics capabilities.
- Powerful Reporting: Create detailed charts, graphs, maps, voiceovers and repeat functions with the robust, professional reporting suite. Simplify reporting for non-technical users with express mode.
- Web-based Interface: Access the platform on any hardware via the web.
- Natural Language-powered AI: Interrogate data and receive natural, consistent responses with a built-in AI, powered by NLP.
- Automated Modeling: Verify and combine data via automated modeling, and assess relationships between separate data points.
Limitations
Some of the product limitations include:
- Integration with MS Sharepoint is not supported
- Lacks write back capability for reports
- Does not integrate well with OLAP data and IBM Planning Analytics
- Expensive for start-ups and small organizations
Suite Support
IBM has three ways for a user to get in contact with their support teams; phone, tickets, or training. The company also offers a self-service portal for troubleshooting issues without assistance. If the user can’t troubleshoot the software, they can reach out to IBM through the methods outlined below.
phonePhone: IBM offers a 24/7 support line to answer questions and receive product feedback. Users can call 1-800-IBM-SERV (1-800-426-7378) to receive support.
schoolTraining: Extensive training courses, self-learning and certification courses are offered for IBM Cognos. Trainings are virtual or location based.
local_offerTickets: Submit a ticket via the IBM support community. Assign a severity level to the ticket, from one to four, one being the most critical. For severity one issues, call the Duty Manager at 1-800-IBM-SERV (1-800-426-7378).
Top Competitors
Here are the other software most often considered with IBM Cognos BI in actual selection project*
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Value-Added Benefits
How WIA Business Systems adds value to Cognos Analytics
- Deploy Anywhere: WIA Business Systems enables flexible on-premise and in-cloud deployment, in addition to hybrid implementations, leveraging Microsoft Azure and Amazon Web Services (AWS).
- Customization: Personalize the tool and enhance its capabilities with dedicated technical assistance, saving company time.
- Code Maintenance: Get fixes for any defects in the core code as regular updates and patches for priority defects. WIA Business Systems rigorously maintains records of all customizations and any subsequent updates and patches that they provide.
- Self-Hosted Support Environment: The reseller provisions and maintains its own support environment to replicate and troubleshoot issues. Updated daily, it contains test data that mirrors the live environment.
Industry Expertise
WIA Business Systems provides analytics solutions to clients in multiple industries throughout the USA, Canada, UK, UAE & Asia. These sectors include manufacturing, engineering, construction, retail, transportation and logistics, equipment, infrastructure, telecom, energy, aerospace and defense.
Support and Services
Advice: Get support for all customization-related issues and core updates implemented by WIA Business Systems.
Consulting: Talk to certified consultants to get domain and product knowledge at any stage of the deployment process.
Engineering: Call 1-877-942-7978 or email info@wiasystems.com for more information on their services; or, reach out to them through the Contact page on their website. Get access to trained support professionals Monday through Friday or round-the-clock for a fee.
Implementation: Get dedicated implementation support with project management and project reporting tools to gain visibility into the status of your deployment.