iCIMS vs Greenhouse Recruiting
Last Updated:Our analysts compared iCIMS against Greenhouse Recruiting based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.
Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
Greenhouse Recruiting is a software suite for systematically recruiting and hiring the best talent. It takes a structured approach to ensure your recruiting efforts are powerful and bias-free. It’s customizable, scalable and integrations are available. It emphasizes providing a positive candidate experience and tracking those efforts with reporting and surveys. It caters to businesses of every size and hiring requirements from fast-growing startups to large corporations.
Quote-based
Annual, Quote-based
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Product Assistance
we're gathering data
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Product Insights
- Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process.
- Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process.
- Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results.
- Scalable: ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members.
- Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website.
- Enterprise Scalability: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or process.
- Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting.
- Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent brands with customizable career pages and job boards and gather feedback with surveys.
- Hire the Best Candidate: Stay organized with scorecards that help interviewers assess candidates for the right traits, skills and qualifications for the job.
- Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with the relevant tools. The CRM module leverages and nurtures talent within an organization and assists with recruiting and hiring efforts.
- Provide a Localized Experience: Conduct interviews, fill-out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese. This fosters a culture of diversity within the organization.
- Interview Process: Create an organized, professional and engaging interview process for the candidates. Develop a robust interview plan to ensure the candidate conversations are interesting and challenging while avoiding repetitive questions and ensure the questions are relevant to the specified role.
- Deliver Rejection Fairly: Deliver rejection emails using custom templates with reasons to maintain transparency. This ensures every candidate is treated with respect.
- Google Integrations: Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience.
- White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive.
- Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.
- Mobile: With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place.
- Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires.
- Reporting and Analytics: By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved.
- Applicant Tracking System: It’s accompanied with collaboration features such as @mentions and shared application review, a candidate pipeline, detailed access permissions for stakeholders, alerts, notifications and more.
- Structured Hiring: It employs a structured, data-driven hiring process focused on securing the best candidate while mitigating bias. Interview planning, prep kits and candidate scorecards are essential elements of a structured hiring process. Scorecards highlight the key attributes required for a job position, eliminate chaos and mitigate the risk of bias in the hiring process.
- Candidate Experience: With customizable career pages, job boards and email templates, it delivers a seamless candidate experience. Make an excellent first impression on candidates with productive interviews and surveys that ask them to reflect on their experience.
- Analytics and Reporting: Access 30+ reports that can integrate with Google Sheets or other business intelligence tools for collaboration and analysis. Leverage machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a job position.
- Mobile Apps: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with notifications. Access interview prep kits, scorecards, a summary of open positions, candidate profiles and more. The system is mobile-ready.
- Onboarding Module: The integrated onboarding module manages new hires. Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. It offers feedback and reporting to evaluate the onboarding process.
- Diversity and Inclusion Tools: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
- Integration: Integrate with video-conferencing tools such as Sparkhire and Zoom to make scheduling virtual interviews a hassle-free task and deliver a seamless user experience.
- Leverage Data and Reports: Leverage data and insights to facilitate business process improvements over time. Pipeline history reports highlight bottlenecks within the existing business processes, milestones achieved and display consistent metrics across an organization over a period of time. A flexible pipeline associated with each job determines which hiring steps are worth the effort.
Product Ranking
#5
among all
Recruitment Software
#34
among all
Recruitment Software
Analyst Rating Summary
60
85
54
68
89
58
Onboarding
Integrations & Extensibility
Platform Features
Career Websites
Communications
Platform Features
Integrations & Extensibility
Applicant Tracking
Analyst Ratings for Functional Requirements Customize This Data
iCIMS
Greenhouse Recruiting
Analyst Ratings for Technical Requirements Customize This Data
User Sentiment Summary
1425 reviews
1084 reviews
iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.
Greenhouse Recruiting has a 'great' User Satisfaction Rating of 88% when considering 1084 user reviews from 4 recognized software review sites.
5.0 (14)
4.9 (18)
4.1 (439)
4.3 (439)
4.3 (725)
4.5 (527)
4.4 (44)
n/a
3.5 (203)
4.3 (100)
Synopsis of User Ratings and Reviews
ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.
The solution has an intuitive interface that makes it easy to access and navigate for novice users. It facilitates excellent workflow management throughout the recruitment process. It serves as a collaboration tool that enables users to share interview notes and rate the candidate. Scorecards allow users to make the interview process structured and coherent, making it an engaging experience for the candidates.
Screenshots
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