Best Employee Feedback Software
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PRODUCTS
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BUYER'S GUIDE
Buyer's Guide
By Olivia Edens, Technical Content Writer at Selecthub
Staying productive at work is more than just assigning tasks; it’s about identifying weaknesses, planning efficiently and keeping employees engaged. Luckily, you don't need to be a master juggler to streamline your performance management — you need employee feedback software.
Effective inter-organizational communication is a two-way street; feedback is the key to helping managers and employees grow in their roles. It also fosters a culture of recognition and alignment across your entire organization.
Wondering how this software can boost your daily operations? In this buyer’s guide, we’ll help you get an all-around view of employee feedback solutions to ensure that you head out to the market well-informed.
Executive Summary
- Employee feedback software streamlines workplace communication by simplifying the processes and workflows involved in providing employee feedback. Employee feedback solutions also help get the pulse of employees with customized employee feedback forms.
- The benefits of employee feedback software include improving the employee experience, adding convenience, fostering growth and development, decreasing turnover and organizing goals alignment.
- The key features are assisted feedback generation, visual tracking dashboards, AI chatbots, goal management and reporting.
- Be sure to ask potential vendors questions about the software before committing fully.
What Is Employee Feedback Software?
Employee feedback software is an HR solution with capabilities that facilitate regular performance feedback, keeping employees and managers on the same page. A recent report states, “43% of highly engaged employees receive feedback at least once a week compared to only 18% of employees with low engagement.”
Feedback is fuel for improvements, and employee feedback software plays a significant role in managing the employee experience. It's especially helpful for addressing rising turnover rates and ensuring employees feel heard.
Primary Benefits
- Improve Employee Experiences: Regular feedback builds connections and fosters recognition within the organization.
- Increase Convenience: Centralized storage of feedback-related information streamlines processes and eliminates tedious surveys.
- Boost Growth and Development: Employees are informed about the skills they need for short-term and long-term success.
- Decrease Turnover Rates: Regular feedback boosts satisfaction and reduces turnover, promoting a sense of belonging. It enhances employee satisfaction and offers insights into skill improvement for future career growth.
- Align Organizational Goals: Frequent check-ins and feedback ensure alignment across all tiers of the organization, keeping different company aspects on the same page and working towards the same goals.
Key Features & Functionality
Assisted Feedback Generation | Employee feedback software analyzes employee reviews to generate automatic feedback on positive and negative aspects. This feature ensures employees get thorough performance feedback, saving managers valuable time articulating the same feedback phrases for multiple employees. |
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Dashboard | Access performance management workflows and high and low-performance indicators on a visual tracking dashboard. Managers track company-wide performance changes, ensure adherence to specific long-term goals and appreciate high-performing employees without manually comparing performance reports. |
AI Chatbots | AI chatbots “nudge” employees towards better performance based on the feedback received from the manager. The chatbots also direct managers to quality resources and skills to enhance their feedback and reviewing capabilities. |
Goal Management | Track goals and ensure that they align with the business objectives. Managers can leave comments or flag bottlenecks concerning lags, and employees can leave comments for shifted priorities or to flag complications. |
Analytics and Reporting | Ensure timely decision-making with actionable insights about survey results, company trends and employee engagement levels. Customize and distribute reports for performance reviews and organizational objectives. Filter reports based on departments, performance levels and other criteria. |
Software Comparison Strategy
Now that you’re well-versed in the various aspects of employee feedback software, you’re probably ready to head into the market and pick one for your business.
The process starts with an in-house assessment of your business’s unique expectations from an employee feedback platform. You can start contacting vendors for quotes once you separate those needs into must-haves and optional categories.
A list of must-have capabilities makes it easier to eliminate vendors and put together a manageable shortlist. The fourth step involves having your queries answered by the shortlisted vendors. Ultimately, your goal should be to find the solution that best meets your needs.
Reference our Lean Selection Methodology for more insights into conducting a successful software search.
Cost & Pricing Considerations
Here’s a quick rundown of the factors that you need to take into consideration before investing in employee feedback software:
- Number of Users: It’s crucial to have an accurate headcount of all the employees using the software since most use a cost-per-user pay model. It’s also essential to account for any hiring plans that will increase the number of users.
- Customization Needs: Another important consideration is the scale of customizability — processes, feedback format, reporting and analytics you require.
- Mobile Accessibility: Solutions that offer mobile access to provide and access feedback on the go tend to be pricier, with additional costs that take a toll on your planned budget.
Best Employee Feedback Software
Even with your list of requirements nearby, picking from vast employee feedback software can be intimidating. Get started by checking out the most popular employee feedback solutions below!
Leapsome
Leapsome is a cloud-based feedback management solution for employee learning and performance management. Facilitate feedback and adapt learning and development strategies with peer reviews and insights from one-on-one meetings.
Gauge employee engagement with anonymous or confidential surveys, measure performance with 360-degree evaluations, build customized frameworks and enable users to summarize discussions in meeting notes.
The platform also promotes a healthy work environment by integrating feedback mechanisms and affirmation processes, helping enhance employee retention. Foster inclusivity, manage goals efficiently and see a comprehensive view of employee skill levels.
Team Dashboard Preview.
Betterworks
Betterworks is a cloud-based performance management software that uses OKRs and reporting to deliver actionable insights. It helps companies optimize goal management and enhance alignment. One key feature is its ability to communicate company-wide goals to employees.
The platform provides an outlet for employee recognition, helping boost morale. Betterworks also helps managers with employee development and ensures meaningful discussions about performance. It does this through transparent goal progress monitoring, lightweight and frequent conversations, and 360-degree feedback.
Betterworks Quarterly Check-In Preview.
AssessTEAM
AssessTEAM is a cloud-based performance management system that helps drive workplace engagement. Boost morale by celebrating wins, commenting and reacting to praises with emoticons and emojis.
Its 360-degree assessments collect insights from coworkers and managers. Managers can track performance metrics through the extensive library of over 3,000 predefined KPIs. They can also review reports to track improvements, analyze results and gauge productivity overall.
It offers customized learning paths, measures progress with specific performance indicators and keeps a comprehensive history for future reference. There’s also a mobile app, where users can schedule surveys and feedback, get live updates and monitor performance on the go.
AssessTEAM Feedback Preview.
Questions To Ask
Here’s a quick list of questions to help guide internal discussions:
- What’s your budget?
- How much customization do you need?
- Would a comprehensive HR management solution be more effective for your organization?
- What are your organization’s must-have features? What features can be compromised?
- Are you planning to make any major workforce changes?
Once you’ve shortlisted vendors for the showdown, it’s crucial to have all your queries answered and compared before making the final decisions. These questions can help identify which shortlisted vendors may be a better fit:
- How well does the vendor know your industry?
- What kind of implementation support comes with the solution?
- How much customer support can the vendor provide?
- How steep is the solution’s learning curve?
- How much will your add-on features cost?
Next Steps
A workplace without employee feedback is like an expedition without a map. Employee feedback software is your roadmap to a more productive workplace. Just as a GPS detects roadwork, this solution helps identify issues and make necessary adjustments.
Ready to take the next step? Check out our free comparison report for more information on the leading employee feedback solutions. Good luck!
Product Comparisons
Additional Resources
Products found for Employee Feedback Software
Workday HCM
Workday HCM is a SaaS solution that unifies all aspects of managing the employee lifecycle in a single HRMS. The suite of modules allows organizations to operate globally, run payroll, administer benefits, manage talent and facilitate learning, among other things. While designed for medium and large enterprises, the platform can support the needs of smaller businesses as well. A business process framework provides control for all internal processes. The software is also equipped with audit tools and built-in security capabilities, and it offers mobile apps for flexible access.
UKG Pro
UKG Pro provides a unified, cloud-deployed suite that allows companies to manage human capital at a global scale. It offers an array of core features including payroll, benefits, recruiting, onboarding and learning. Users can also leverage it to manage employee data and files, compensation, time and attendance, performance, and succession plans.In addition to HR-specific capabilities, it incorporates advanced technology such as machine learning and AI, predictive analytics and business intelligence. This helps optimize performance, streamline tasks, improve understanding of the workforce and drive retention.
ADP Workforce Now
ADP Workforce Now is a comprehensive human resources and payroll management system designed to streamline HR processes. It is typically employed by HR professionals and businesses of various sizes seeking an integrated solution for payroll, benefits administration, time and attendance tracking, and talent management. ADP Workforce Now's key features include automated payroll processing, employee self-service, and compliance management. Users appreciate its user-friendly interface and the ability to simplify complex HR tasks. In comparison to similar products, ADP Workforce Now is favored for its scalability and robust reporting capabilities, making it a reliable choice for organizations aiming to enhance HR efficiency. Pros User-friendly interface Efficient payroll processing Robust reporting Cons Pricing can be high Complex for small businesses Customer support variations
Oracle HCM Cloud
Oracle HCM Cloud provides a suite of applications that enable organizations to build and execute modern human resources and talent management strategies. Its set of modules includes human resources, talent management, workforce management and AI capabilities. These modules help align human resources processes that are supported by local compliance and provide managers with access to a workforce directory, employee profiles and skills information, time monitoring, policy implementation, and employee experience and skill alignment. It also enables talent managers to create a talent-rich applicant pool, recruit and retain quality hires, and execute employee engagement practices.
Zoho People
Zoho People is a cloud-based platform that facilitates labor management activities such as performance evaluation, time and attendance tracking, and expense reporting. As part of a larger product suite, it can seamlessly integrate with the rest of this vendor's recruiting and expense solutions. It also connects with the provider's payroll product, but payroll is only available internationally in India and in the U.S. for California and Texas. Includes support for 12 languages, allowing organizations to manage a global workforce.
SuccessFactors
SuccessFactors combines a set of integrated products to form a complete suite for HCM. The HRIS system enables companies to execute basic human resource functions as well as expand to strategic initiatives and planning to remain competitive. Based in the cloud, uses technology such as AI and machine learning to solve pressing human resources demands. In addition, SAP offers consulting and professional services to help companies implement integrations, deploy HRMS software and more.
Dayforce
Dayforce combines all major HR components into a cloud-based, unified HRMS. Suitable for smaller companies that need to manage over 100 employees to enterprises with thousands of employees, this program helps businesses tackle every aspect of the employee lifecycle. Companies can take advantage of professional services, payroll tax filing and standardized implementation processes via Dayforce Activate.
Netchex
Netchex offers web-based payroll, HR, benefits and administrative service software to businesses of all sizes and industries. It’s single-source and facilitates automated pay tracking, tax compliance and analysis. Customize pay rates, frequency and type of payment with individual payout options. The integrated payroll system simplifies payroll for managers and administrators. Employees can easily access payroll information and history from the cloud or mobile app.
PeopleStrategy
The PeopleStrategy suite enables small and medium-sized businesses to manage all aspects of human resources from one cloud-based platform. Its modules cover core requirements (performance, comp planning, onboarding), workforce management, payroll, benefits administration and talent acquisition. Capabilities include applicant tracking, self-service, analytics and reporting. It automates many parts of the administration process and stores information in a single database to eliminate double data entry.
Paycom
Paycom automates a variety of the core tasks necessary for managing and retaining talent. It helps businesses streamline their processes and relieve the burden of unnecessary paperwork, allowing managers to focus on tasks that cannot be automated. Cloud-based deployment provides access to features from any internet-connected device, enabling users to complete tasks even when they’re out of the office. It facilitates tasks such as benefits administration, reporting and more.
CoreHR
CoreHR is a cloud-based solution that provides integrated payroll, people management, workforce management, talent, recruitment and analytics. Designed for midsize enterprises, it supports HR tasks, automates workflows and delivers insights on all aspects of the workforce. A mobile app for iOS and Android devices allows users to take work with them anywhere.
Infor HCM
Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.
Ascentis
Ascentis offers HCM services to companies of all industries via its cloud-based suite. Its five modules include time and attendance, payroll, HR and benefits, talent, and recruiting. Users can choose to pick individual functionalities or the entire package of services, depending upon their needs.It facilitates process automation for several complex business processes and transactions, reduces the probability of errors, offers real-time analytics, eliminates manual work, and helps talent managers and organizations cater to their human resources and talent management requirements. It also provides ease-of-use through an interface that can be accessed anytime, anywhere on a desktop, tablet or smartphone.
Paylocity
Paylocity is an all-in-one cloud payroll solution that enables organizations of every size to execute administrative tasks such as talent acquisition, time and labor management, and other core processes. Its functionality includes multiple configuration options that allow companies to customize according to their needs.It contains robust security measures such as encryption, real-time backups and secure data centers. It also has a user-friendly mobile app that is compatible with both iOS and Android devices.
PrismHR
PrismHR offers flexible, customizable and efficient solutions to support the comprehensive payroll, benefits and HR management requirements of small businesses and HR service providers. It provides assistive capabilities through the six key modules: platform, payroll, talent, time, employee portal and benefits. Its marketplace offerings include tools for financial wellness, identity protection, time and attendance, voluntary insurance, compliance, consulting services, taxes and more. These add-on capabilities are pre-integrated and give HR providers validated connections.
Sage People
Sage People is a global cloud system that provides workforce analytics, attendance, leave management, talent management and payroll. Designed for mid-sized multinational companies, it can be accessed anytime and on any device. Automation and analytics enable business continuity, increase workforce visibility and boost productivity. It is fully extendable, with the ability to integrate with third-party products.
Zenefits
Zenefits is a cloud-based suite that provides integrated HR, payroll and benefits. It’s targeted at small businesses but can be used by organizations with up to 2,000 employees. Key features include time management, performance management, hiring and onboarding, and document management.Users can view the company’s structure via a dynamic org chart, which gives a real-time picture that shows changes to titles, contact info and other system updates. An employee directory centralizes information to facilitate easy collaboration.
Epicor HCM
Epicor HCM helps companies manage their people with automation for HR processes and tools that enable tracking, managing and analyzing all employee information from application to retirement. Through its self-service access, users can personalize the homepage with their company’s tasks and schedules. Executives can access company metrics and get detailed insight into the organization and employee trends. Recruitment management, absence tracking and benefits management provide greater control over time off, staffing, and organizational productivity and efficiency. It can be hosted in the cloud or licensed for on-premise deployment.
talentReef
Talentreef provides SaaS-based social recruiting and talent management solutions, catering to the needs of the hourly workforce in the service industry. It helps organizations streamline their employee hiring, training and talent management operations. Its mobile-first focus helps streamline recruitment processes. It covers numerous processes, including recruitment marketing, ATS and assessments, onboarding and compliance, performance and engagement, training and development, employee self-service, reports and analytics, and integrations. With it, users can improve applicant flow, simplify employee onboarding, ensure compliance and boost employee performance.
ADP Vantage HCM
ADP Vantage HCM, a cloud-based, on-premise and open architect solution, brings together core human resources services through integrated modules that help manage payroll, time and attendance, workforce management, talent management and more. It helps organizations of all sizes across the U.S. improve employee engagement and gain real-time insights to enhance workforce processes and workplace operations. It simplifies office administrative operations, minimizes risks, reduces expenses and provides dedicated guidance to enhance operational efficiency. Talent managers can streamline the onboarding process and synchronize performance with preset goals on a monthly and yearly basis. It also offers a mobile application.
Vibe HCM
Vibe HCM unifies core human resources capabilities surrounding transactions and compliance, along with strategic employee engagement. The SaaS-based software includes recruiting, onboarding, core HR, time and attendance, communication and connection, talent development and recognition, payroll, compliance, benefits management and engagement measurement. It’s suitable for medium and large businesses.There are two different versions of the product available to deploy. Essentials is best for businesses that need to get up and running quickly but want the ability to upgrade in the future. Edge is suitable for those whose complex requirements call for customization and advanced capabilities.
Alight
Alight is a cloud-based human capital management and trade solution provider with a focus on core HR, payroll and benefits. It improves business operations to achieve favorable results for employees by using data analytics and proprietary AI. It also helps employees improve their health and productivity while offering worldwide collaboration. It delivers data-driven insights for better workforce care, helps to increase return on technology investments and streamlines strategic decisions to cater to employee health and financial and retirement needs.
SumTotal
SumTotal is a configurable, unified platform that enables businesses to attract, build and retain talent. Its modules deliver capabilities for talent acquisition, talent development, learning management, talent management and workforce management. It assists organizations with recruiting, mentoring, career path planning, onboarding, continuous feedback, succession planning and more It also provides an ATS that enables employee tracking, from receiving résumés to onboarding. Cloud-based and on-premise deployment is available, and it can be used on smartphones or tablets.
Paychex
Paychex provides payment processing, time-keeping and other general human resource software. They offer this to self-employed users, small businesses, medium business and large enterprise ventures. Buyers can choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH. Most versions have some core HR management and pay processing functionalities.Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance, startup services and more. Users can customize it to meet their specific needs, adding only what they use. This allows administrators to ensure it fits their requirements, whether they be simple or complex.
Kronos Workforce Ready
Kronos Workforce Ready (now known as UKG Ready) is a cloud-based HRM software designed to meet the needs of businesses of all sizes, across all industries. Users have access to a broad range of features and additional integrations to complete a variety of core human resources tasks. Facilitating management of both full- and part-time employees as well as hourly or salaried employees, it is customizable to meet the specific needs of any business. Users have the option to start with the full deployment of modules or begin with a single module and build from there.
Cornerstone OnDemand
Cornerstone OnDemand is a cloud-based talent and performance management product. Together with its subsidiaries, it helps companies cater to their people development and management needs, handling the employee lifecycle from start to end. Five modules support recruiting, learning, performance and content management. It can be accessed from anywhere at any time, regardless of the user’s location or device type.
PeopleGuru
PeopleGuru is a cloud-based solution that provides payroll, time and labor management, benefits management, talent acquisition and performance management. Designed for mid-market organizations, it manages the complete employee lifecycle for a diverse, multi-generational and virtual workforce.
Viventium
Viventium, a cloud-based HRM software for small and mid-sized organizations, enables talent managers, executive leaders and organizations to manage general human resources, payroll, recruitment, time and attendance. It offers flexibility, expert guidance, easy customization and usage, and other facilities to aid HCM needs. Employers can track employee data, run mock audits, create custom action plans, save employment data, run data analysis, develop employee surveys, accept or reject leave requests, add essential candidate information to dedicated profiles and more.
SyncHR
SyncHR is a comprehensive HCM platform that delivers benefits, payroll, time and attendance, talent management, and core human resource management capabilities to mid-market companies. The cloud-based human resource management software automates common tasks and can integrate with other business systems to provide real-time insights across an organization.
Namely
Namely is a cloud-based platform for mid-sized businesses. A suite of connected modules allows organizations to manage payroll, time and attendance, benefits, and talent. It comes equipped with additional features for general HR activities, such as document storage and management, customizable dashboards, and audit trails that help save time, configure employee profiles, track events and activities, and control access.
JazzHR
JazzHR is a SaaS service provider that helps companies find and recruit great employees. Recruitment managers can replace spreadsheets and emails with an ATS that automates, centralizes and streamlines the recruitment process. Companies can leverage it to handle any internal approval processes, post and syndicate jobs to paid and unpaid job boards, add job listings to a hosted company career page, create and share employment offers, request referrals, complete onboarding paperwork, customize reporting and track applicant sources. Features include candidate sourcing and experience, interviews and assessments, applicant tracking, employer branding, collaborative hiring, offers and e-signatures, compliance, and more.
Deltek HCM
Deltek is a human capital management solution that aids in acquiring, training and developing staff. It helps automate expense reporting, manage HR, engage in performance management and professional development and more. Track, analyze and aid employees during the entire life cycle, starting with acquisition and recruiting, hiring and onboarding, and then ending with performance management and encouraging a culture of continuous learning. It comes with several specialized functions for specific industries. Generally speaking, it’s suitable for a workforce’s staffing and budgeting needs.
Paycor
Paycor is a full-service, cloud-based HR system designed to meet the needs of small and medium-sized businesses. It assists with various core HR tasks, including hiring, learning and development, time tracking, and payroll. While suitable for companies across all industries, it can be customized to benefit a variety of specific sectors, including food service and healthcare. Users can manage recruiting, talent acquisition, development, learning and more.
ClearCompany
Founded in 2004 as HRM Direct, ClearCompany offers solutions for hiring, retaining and engaging employees. It’s equipped with capabilities to assist with managing employees throughout every stage of their lifecycle. The end-to-end HR suite provides users with branded career sites, hiring, onboarding and more. It’s suitable for businesses of all sizes in all industries.
JobDiva
JobDiva is a cloud-based Platform-as-a-service (PaaS) for staffing enterprises, incorporating a patent-protected recruiting engine. Its partner ecosystem offers more than 150 integrations that provide robust recruiting and hiring capabilities that assist throughout every phase of the process. Through its implementation, businesses are able to decrease their time-to-hire, engage easily with candidates and grow their organizations.
Fingercheck
Fingercheck is a cloud-based human resources platform that streamlines hiring, time tracking and payroll tasks along with various other HR management tasks. Beneficial for users at all levels, it allows both employees and employers to streamline workflows. It helps automate payroll processes, connects time tracking, payroll and core HR functions, and automatically tracks and compiles relevant data.
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