Best Hotel Management Software
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PRODUCTS
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BUYER'S GUIDE
Buyer's Guide
By Riddhiman Roy, Content Writer and Market Analyst at Selecthub
Hotel management software is a one-stop solution for holistically taking care of hospitality real estate. It covers all aspects of supervising and overseeing day-to-day functions for a smooth hotel operation.
The platform automates marketing, administrative and front desk operations, leaving room for you to focus on guest experiences and business scaling. It also helps you remotely manage every aspect of your property from a mobile screen.
There are unique solutions to suit different property and business sizes. In this guide, we’ll help you identify your personalized business requirements and find a suitable vendor who can tailor features to suit property-specific needs. Let’s dive in.
Executive Summary
- Hotel management software handles finances and customer relationship management.
- The solution is user-friendly, optimizes time and revenue and minimizes errors.
- With robust channel managers and booking engines, reservation is a lot easier.
- Figure out a requirements checklist before searching to find the most suitable platform.
- Always ask questions to yourself and the vendor based on your needs.
What Is Hotel Management Software?
Hotel management software is a type of solution designed to manage hotel operations in an efficient, paperless way. It helps you:
- Market rooms on online channels
- Design property websites
- Centralize bookings from multiple sources
- Streamline front desk operations
- Offer guests contactless experiences
- Simplify housekeeping and maintenance activities
- Track and manage inventory
- Accept digital payments
- Record finances
- Automate reporting
- Manage employees and team members
In the past, a hotel management platform completed front desk operations such as check-ins and check-outs, scheduling, booking reservations, room management, and billing.
But, today, the platform can not only integrate with EMRs, CRMs and OTAs but they also provide financial capabilities, event management, staff management, business intelligence tools, website builders and mobile-compatible applications.
How Does It Work?
- Bed And Breakfast
- Commercial Property Management
- CRS System
- HOA
- Hotel Front Desk
- Hotel Property Management Systems
- Hotel Reservation
- Landlord
- Lease Accounting
- Lease Management
- Motel
- Online Property Management
- Property Management Apps
- Property Management
- Real Estate Asset Management
- Rental Property Accounting
- Rental Property Management
- Self Storage
- Vacation Rental
Hotel management encompasses workflows of diverse nature, and it’s tough to believe that a single solution can help you manage and streamline all of them. But it’s true. These solutions help you manage the five pillars of hotel management from a unified platform — marketing, management, guest experience, maintenance and reporting.
Let’s closely look at a typical guest’s journey throughout their association with your business to understand the role of these platforms.
- The system helps you design branded websites and post vacancies on OTA, global distribution systems (GDS) and social media. It boosts your business’s online visibility and helps prospective guests find your hotel on online channels.
- You can publish property and room details to help travelers make an informed decision. Travelers can log in to your website’s application portal to request bookings and reservations.
- The system collects booking requests from every channel and serves as a single source of reservation data.
- Your front desk staff can check the availability of rooms and confirm or reject a booking.
- You can automatically send confirmation emails, including booking details, property location, tour guides and other information.
- Depending on the platform, your guests receive a mobile portal or app to check in and out, receive invoices, send payments, request housekeeping, and chat with managers.
- Post checkouts, you can define rules to automatically send feedback forms and urge guests to leave online reviews.
Beyond the guest journey, hotel management software acts as a link between your front desk and backend processes. The system relays room information to concerned departments pre-check-in and post-check-out per user-defined rules. You can track inventory and housekeeping, take guest orders, accept online payments, and automate reporting.
Types of Hotel Management Software
Hotel management software, at the end of the day, are specialized property management modules and depending on your property type, there are different solutions available.
- Bed and Breakfast: These systems automate major administrative tasks, enabling you to focus on guest experiences and offer that personal touch. You can track rooms and beds by the hour and use inventory management capabilities to manage breakfasts.
- Motel Software: These platforms are also known as hotel management software for small businesses. They offer intuitive tools to help a small team effectively market, manage and maintain motels and other small hospitality real estate.
- Vacation Rental: Market and manage short-term rental properties using these unified solutions. You can create property websites, design short-term leases, handle external maintenance vendors and offer guests a stellar experience.
- Restaurant Management: These specialized modules help manage a restaurant’s diverse workflows. You can keep track of inventory and offer customers a point-of-sale system to submit orders and make payments. Define rules to schedule agents and track delivery from a dashboard.
- Hotel Chain Management: Ideal for enterprises and large hotel chains, these all-in-one platforms can manage multiple brands, properties and workforces. They serve as your primary source of reservation and revenue data and help improve collaborations across geographies.
Primary Benefits
Hotel management solutions work to simplify processes so the administration can concentrate on guest satisfaction. Here are the key benefits that the platform can render:
Maximize Revenue
The platform lets you customize prices according to demand using a channel manager. You can use the reporting module to compare prices with competitors and chart market trends.
Boost Profits
You can optimize inventory and rates. Manage group bookings easily and efficiently with intuitive booking engines. You can also avoid paying hefty third-party booking commissions and fees by directing traffic to your website and using the native booking engine to take applications.
Reduce Manual Errors
With hotel management software, you can improve the guest experience by minimizing mistakes like double booking. Streamline multiple tasks by leveraging automated distribution processes such as scheduling room cleanings, check-ins and check-outs, and sharing data across properties.
Simplify Integrations
Uncomplicate everyday operations by juggling various solutions effortlessly with a few clicks. Most platforms can accommodate marketing, guest experience, reputation management, guest communication, ID scanning, invoicing and more.
Create Seamless Guest Experiences
You can create intuitive booking experiences for your guests, which in turn help boost your business’s conversion rate. On top of that, in an age where customers expect contactless experiences, offering a mobile portal or application is essential to attract customers and retain their loyalty.
Improve Decision-making
Hotel management solutions collect your business’s operational and financial data. You can track RevPAR, ADR, GOPPAR and other hotel management metrics to adopt a data-driven decision-making approach.
Key Features & Functionality
Here are the basic features necessary in a modern solution to succeed in hospitality businesses. Most hotel management software features mentioned below are available as individually deployable models, allowing you to pick and choose the ideal set of tools for your business.
Channel Manager | An integrated channel manager is vital to expanding sales for hotels. Connect with external OTAs like Expedia, Airbnb, Tripadvisor and so on to manage and increase sales efficiently by customizing rates and dates from a single place to prevent overbooking and ensure maximum occupancy. Sync all bookings automatically. |
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Reservation Software | Reservation software, also known as a booking engine, allows you to accept direct bookings through your website. You can avoid paying booking commissions to OTA’s and personalize the application experience for your guests. It converts the application portal to various languages and accepts multiple currencies, enabling you to deal with an international audience. Guests can select accommodation types, additional services, products and discounts, and the engine conveys the information to a central reservation system (CRS) to check availability. |
CRS | While a channel manager helps you publish accurate ARI information across channels, CRS enables you to consolidate bookings from every channel on a single screen for easy trackability and reduced errors. You can collect booking applications on a centralized dashboard, block selected rooms after confirmation and inform every concerned department, including the front desk and housekeeping. |
Point-of-Sale | A POS system allows customers to pay for their services at different kiosks and self-service orders. It can charge for additional services and products like spas, Wi-Fi, room service and more. Furthermore, you can use it for in-house bars and restaurants. |
Analytics | A reporting module helps track daily, weekly and monthly revenue, accounting, sales and more. Predictive insights allow better functioning. You can monitor rates, revenue goals, occupancy rates, surge seasons, net sales and the average daily rate. Track performance through custom and reconciliation reservation reports. |
Housekeeping and Maintenance | Schedule and assign the maintenance of property regularly. This feature includes coding keycards, scheduling wakeup calls for guests, checking the progress of cleaning workers and assigning them to specific rooms or assignments. |
Front Desk Module | Manage reservations, check-ins and check-outs, and adjust bookings and rates with an intuitive calendar and a configurable dashboard. You can allow mobile check-ins, check-outs and access to hotel room keys and contactless transactions. Guests have a stress-free booking experience with speedy booking confirmations and multi-room and group reservations. |
Payment Gateways | Hotel software solutions enable management to accept customers’ credit/debit card payments. Process quick transactions, collect deposits, and send and receive pending requests and income in a secure manner. With the help of third-party payment gateways and partner merchants, securely process transactions. Create and transmit invoices, cash receipts and e-invoices. To accommodate online wallets like PayPal, use payment processing integrations. Most platforms are PCI-DSS and GDPR compliant with end-to-end encryption to ensure safe payment processing. Manage expenses, chargebacks and deposits with negotiated processing rates and a centralized payment dashboard. |
Guest Communication | Create client profiles, keep track of preferences and history, and combine data from different hotels and bookings. Send automated pre- and post-stay messages, feedback forms, and customized communication to drive repeated bookings. |
Software Comparison Strategy
While benefits and features are important in deciding on the perfect platform for your property, one size does not fit all in this scenario. It’s imperative to map out the needs of a hotel depending on the size of the building, individual rooms and priorities.
One of the first considerations is to choose between deployment modes. Investment is a factor, and that’s where choosing the right type of solution comes in. There are SaaS (Software-as-a-Service) systems and on-premise solutions.
The former is an economical option that delegates the software hosting and maintenance duties to the vendor but puts a cap on the number and depth of platform customizations.
On the other hand, on-premise deployment gives leeway for unlimited customizations but requires a heavy initial investment to buy the software license and install the necessary IT hardware.
Before entering the market, we recommend you prepare a personalized requirements checklist to outline your functional needs. You can start by assembling a committee including your business department heads, stakeholders, owners and managers to discuss and prioritize features.
Here are a few pointers to consider while devising the checklist:
- Type of Portfolio: Different properties have different requirements, and you need a platform to handle each type in your portfolio.
- Business Scale: A front desk module, booking engine and channel manager can suffice small businesses. But enterprises and hotel chains require more comprehensive solutions that can handle customer experiences, complex accounting, business analytics and even AI in some cases.
- Legal Compliance: Property and hotel laws are constantly changing, and you must ensure that your platform is up-to-date with the latest local and federal standards and regulations.
- Marketing Channels: One of the primary objectives of hotel management solutions is to simplify and automate marketing operations across multiple channels. It’ll be a waste of time and money if the platform of your choice can’t connect with your preferred marketing channels and OTAs.
- Integrations: Look for platforms that can connect with your existing software stack and other solutions your business might use in the future. A few useful integrations are accounting software, analytics modules, payroll management systems, ERP and inventory management.
- Team Size: Most solutions don’t offer unlimited team onboarding, and you need to ensure that the software of your choice can comfortably onboard and manage the entire team.
You can use our free requirements template to kickstart the process. We also advise you to research user reviews and consult other customers to understand better how a vendor and its products operate.
Cost & Pricing Considerations
Hotel management software prices vary from vendor to vendor. We won’t recommend free hotel management software as these solutions have bare-bone features and can be detrimental to business growth in the future. But suppose it’s your first time using hotel management software. In that case, you should try out free demos by innRoad, Hotelogix and eZee Absolute to test the waters before jumping into a paid solution.
The pricing of hotel management solutions depends on the deployment mode, number of rooms/units and features. SaaS involves a monthly or yearly subscription fee, while on-premise deployment requires a one-time lump sum investment.
Most platforms have a pay-per-room pricing model, and a few have tiered pricing based on room range instead of the definite number of rooms. The impact of features on software pricing is self-explanatory — the more advanced features you want, the higher it’ll cost.
Plans start from as low as $15 monthly for each unit and go north to $500 per month per unit. Other than that, a few vendors may charge you additionally for factors like:
- Setup and implementation
- OTA and GDS integration
- Priority support
- Team member onboarding
- Integration with third-party software
We advise you to prepare a realistic budget for software and additional features before starting the software selection process. Look for solutions that fulfill your requirements without going over the budget.
The Best Hotel Management Software
As a reference point for your software selection process, let’s look at some of the best solutions available. Our analysts at SelectHub continually dive deep into the market to compare and rank products based on performance and features. Here are our picks for the top three hotel management software:
eZee Absolute
eZee Absolute is an all-in-one platform that can handle hotels, resort chains, bed and breakfasts, hostels, and vacation rentals. It offers a robust property management module along with a website builder, booking engine and channel manager.
All of its features are available as individually deployable modules. It also offers a mobile app to access the platform’s management end. Other features include:
- Reputation management
- Restaurant management
- Point-of-sale
- Revenue Management
- Central reservation system
- Marketplace for third-party integrations
Never make a booking mistake with a centralized and integrated reservation calendar.
WebRezPro
WebRezPro is an enterprise solution that can handle multi-location properties, campgrounds, hotel chains and vacation rentals. One of its standout features is the integrated accounting suite that manages invoices, receivables and separated ledgers. It also offers a universal search tool and some other features like:
- Rate management
- Front desk operations
- Booking engine
- Self-check-in
- Reporting
- Booking engine
Stay on top of your operations remotely with the mobile-optimized platform.
Cloudbeds
Cloudbeds is one of the most feature-rich and modern hotel management solutions that can handle hotels, B&B, hostels and vacation rentals. It offers a robust marketing suite that helps you design branded websites, boost SEO rankings, improve visibility and advertise across Google hotels and other OTA engines.
You can also use the native guest experience management module to deliver meaningful engagements, streamline communication, create frictionless experiences and boost loyalty. You also receive:
- Property management tools
- Booking engine
- Channel manager
- Revenue management
- Native payment processor
- Third-party integration marketplace
Track business-specific KPIs to drive revenue and boost customer engagement.
Questions To Ask
It must feel a little overwhelming to process so much information at once. But there must be some way to come to a definitive conclusion. The easiest way is to ask the hard questions. Wondering what to ask? Here’s a list of questions internally:
- What’s your online presence, and how can you increase your visibility to draw more customers?
- How compatible or extensive is your point-of-sale system?
- What kind of integrations does the hotel need to function better?
- Does the channel manager connect with the OTAs you want your organization to associate with?
- What’s the profile of your guests?
- How do you plan to engage with your guests? Do you require a customer relationship management module?
- What level of customization is required by your hotel?
After you have figured out what you need, there are some key questions you need to ask the vendor about the product. While you’ll know the best about the requirements of your product and your tailor-made needs, here are a few questions that can aid you in understanding the product better from the vendor:
- What is the kind of customer service they provide, and what is the average response time?
- What are the safety protocols that the vendor follows with regard to customer data?
- How secure are the third-party payment gateways?
- What kind of training is available for hotels to train their staff?
- Are there any reward or loyalty programs that can benefit your hotel in the long run?
- Are there any hidden costs in the long term?
- How long is the demo period?
Next Steps
It’s not easy to pick the right solution, and it requires a lot of research, time and investment. But you need to start somewhere. Begin by figuring out what the solution can do for you, the benefits and features you require, and which pricing model would best suit your budget and end by boiling it down to a personalized list of questions. Yes, it seems daunting, but trust us, it’s not as hard as it sounds.
You can use our free software comparison report to simplify the process. We hope this guide helped you find the ideal solution for your business that adds value and drives revenue. Happy selecting!
Product Comparison
Top 10 Hotel Management Software Leaders by Analyst Rating (of 297 products)
(of 297 products) GET THE IN-DEPTH REPORTProducts found for Hotel Management Software
Mews
Mews is a property management system that handles bookings, tracks availability and helps users access views from a centralized dashboard. Its operations module optimizes inventory and rates for unique property needs with cost-effective packages and flexible rules. It lets housekeepers manage their tasks through mobile devices and provides instant digital status updates. Real-time reporting and smart scheduling make housekeeping teams efficient. Its interactive dashboards provide complete visibility into business performance.
Quore
Quore is a cloud-based system that streamlines hospitality processes. It manages and resolves guest complaints and increases guest requests’ response time. It schedules, handles and tracks room cleaning, maintenance services and inspections. It drives real-time staff communication across properties. It helps users make decisions using data trends to boost guest satisfaction. It tracks budgets across all expenses, accounts for invoices and adjusts spending based on forecasts.
ResNexus
ResNexus is a cloud-based solution for businesses such as hotels, campgrounds and vacation rentals that book reservations for their properties. It offers an online booking engine, ADA compliant website, OTA integrations and back-office management. It helps show inventory on online marketing channels, streamline operations, set parameters for automatic yield management and automate booking-specific communication. Other attributes include reservation management, guest detail storage, secure payments and business data analysis.
WebRezPro
WebRezPro is a property management system that automates all front and back-office operations to enhance services. Some of the front-desk modules include email confirmations, contactless check-ins, point-of-sale purchases and folio splitting. It offers robust, detailed and accessible booking engines for a seamless guest experience. The booking engine lets users integrate with new websites. Its housekeeping inclusion helps track and manage housekeeping responsibilities. It provides reports displaying room status and occupancy in real time to facilitate internal communications for improved productivity.
Cloudbeds
Cloudbeds is a cloud-based property management solution designed to help hoteliers save time and increase revenue and customer satisfaction. It enables users to handle the entire property from an easy-to-use interface. It provides a robust channel manager to manage bookings seamlessly. It offers a pricing intelligence engine to automate rate management strategies across different channels, saving time and driving profits. Its dashboard provides a bird’s eye view of properties across various locations and helps maximize occupancy and revenue using real-time data.
ThinkReservations
ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
InnRoad
innRoad is a cloud-based property management system that is designed to meet hospitality industry requirements. It lets users create and manage reservations through mobile devices. It helps prioritize and assign housekeeping tasks to staff members based on guest arrival time. It empowers users to connect with leading online travel agents to sync rates and mitigate overbooking risks. Some of its modules include detailed reporting, multi-currency capabilities, surge alerts and more.
Lodgify
Lodgify is a centralized property management system that manages bookings, rates, calendars and payments across user properties. A dedicated channel manager connects property listings on external travel agents such as Airbnb, Booking.com, Expedia and more. It helps users manage bookings from a centralized dashboard. It provides add-on services such as breakfast and airport transfers that can be integrated into booking processes to increase revenue. Its automated payment processing module schedules payments, manages cancellations and automates refunds.
SiteMinder
SiteMinder helps hotels of different sizes attract and acquire guests, increase profits and manage business operations. It invites global travelers to view websites in over 20 languages. It drives more conversions with a frictionless guest booking experience. The channel manager serves as an intermediary between central reservation databases and online travel agents. It showcases properties on top-performing booking channels.Its robust channel performance reports with real-time data provide insights into booking trends and help make smarter pricing and distribution decisions. It optimizes demand peaks and drives businesses in low seasons.
Agilysys
Agilysys is a renowned software provider offering comprehensive solutions in the hospitality and gaming industries. The company's software streamlines and enhances operations for businesses such as hotels, resorts, restaurants, and casinos. It aids in managing reservations, guest experiences, inventory, and more. Users include a broad spectrum of enterprises, from small eateries to large hotel chains. Agilysys stands out for its versatile suite of features, including property management, point-of-sale systems, inventory and procurement management, and analytics. The software optimizes customer interactions, enhances service quality, and improves efficiency in the hospitality sector. Users often compare Agilysys favorably to similar products, citing its industry-specific focus, reliability, and the array of tools tailored to meet the unique demands of the hospitality and gaming sectors. Pros Industry-Specific Focus Enhanced Guest Experience Efficient Operations Comprehensive Solutions Cons Costly for Small Businesses Complex Implementation Learning Curve Occasional Technical Issues
iGMS
iGMS is a vacation rental management system that streamlines routine operations such as guest communication, calendar synchronization, housekeeping and more using a single interface. Users can manage reservations and listings on OTAs through a dedicated channel manager.It enables real-time synchronization of reservations and availability to avoid double bookings. It automates payment processing and shows relevant financial information on the dashboard for easier hosting.
Little Hotelier
Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
SkyTouch
SkyTouch is a cloud-based property management system that helps customers increase revenue, reduce employee turnover and make data-driven decisions. It sends personalized communications through marketing emails, newsletters and promotions to guests to increase engagement. Automated guest surveys optimize guest experience. It drives direct bookings via hotel websites and leverages data to comprehend local demand and offer competitive pricing. It helps manage hotel inventory from anywhere and boosts cost savings.
RMS Cloud
RMS is a cloud-based property and reservation management system that provides flexible and scalable offerings to the hospitality industry. It is designed for users to manage real time online bookings from across the world and is accessible from any device. It is fully integrated with the global distribution, allowing multi-properties to distribute inventory in multiple sites. It provides direct connections to OTAs, facilitating commission-free booking while maximizing revenue.
Sirvoy
Sirvoy is a hotel reservations and property management software that provides all the modules necessary for running a successful hospitality business. It includes a booking system, channel manager, payment gateway and more. Companies can customize it to fit their specific needs. It’s a cost-effective option for hoteliers looking to improve their property's operations.
Protel
Protel is a hotel property management system that facilitates one-click navigation between booking statuses and processes multiple payment methods and currencies. Room plans provide overviews of rooms’ occupancy and availability. Its central dashboard helps housekeepers access room information like out-of-order, out-of-service and skipped rooms in real time. Users can change their room status with a single click using its drag-and-drop functionality. Business information analytics leverages data to pinpoint where to focus marketing and sales efforts.
HotelKey
Hotel Key is a cloud-based property management system designed to enhance everyday hotel operations. It offers PMS, CRS, RMS and POS integrations with hardware integration, automated STR integration and property administration. Additionally, it can track order management, product management, vendors and purchase management and policy management.Ease customer experience and enhance satisfaction with robust mobile applications. Facilitate digital check-ins, take orders and provide food services to guests. Manage groups with guided flows and a separate module with corporate rates and billing.
roomMaster
roomMaster is a property management system that helps businesses satisfy guests and optimize their property’s profitability. Its front desk management module involves handling reservations, walkins, check-ins, check-outs and postings. It leverages data to derive useful insights for enhancing guest experiences and revenue. It manages revenue streams, payments, accounts and taxes with robust bookkeeping.
Knowcross
Knowcross is a high-profile software system that ranks 19 among all Hotel Management Software according to our research analysts. Starting from $0, Knowcross is priced free of charge to start and is most applicable for enterprises with hundreds or thousands of employees. Knowcross can be deployed online and on-premise and is accessible from a handful of platforms including Windows devices.
Amadeus Hospitality
Amadeus Hospitality caters to hospitality organizations of different sizes to drive demand, increase revenue and deliver seamless services. Its central reservation module provides a centralized view of inventory, room availability and rates to improve the guest experience. It simplifies daily operations management through task automation.The reservation and booking engine maximizes visibility across distribution channels. Its data-driven revenue strategy accelerates revenue for long-term growth. Users can compare prices across competitors to quote the right price to generate demand and revenue.
Inn Style
Inn Style is a hotel management system that offers a seamless guest booking experience. Its intuitive dashboard helps create bookings, check guests in and out, and view reservations and room occupancies for the next month. It lets users see arrivals, departures and stay overs efficiently while making notes for teams for coherent communication. It allows housekeepers to download daily housekeeping reports in advance.
Snapfix
Snapfix is a well-known software solution that ranks 46 among all Property Management Software according to our research analysts and 114 crowd-sourced reviews from 2 sources. Starting from $99, Snapfix is priced more competitively, offers a free trial on occasion and is most suitable for any sized company. Snapfix can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows devices.
Hotelogix
Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
Beds24
Beds24 is an all-in-one property management solution for hotels, holiday homes, hostels, vacation rentals, agencies and professional property managers. It is robust, flexible and customized for accommodation requirements. A pooled inventory allows channels to access all rooms or beds. Its front-desk module manages bookings, guests, inventory and rates. The channel manager synchronizes inventory status across multiple distribution channels to maximize reservations and avoid double bookings. It integrates with leading payment gateways for secure online payments.
GuestCentric
GuestCentric is a prominent application that ranks 25 among all Hotel Management Software according to our research analysts. GuestCentric is most suitable for companies on the smaller side. Businesses who have used GuestCentric include Horse and Groom, Jubilee Inn and Knockomie Hotel. GuestCentric can be deployed in the cloud and is accessible from a handful of platforms including Windows devices.
Easy InnKeeping
Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status. It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
Resort Data Processing
Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
Infor HMS
Infor HMS is a cloud-based hotel property management system that provides actionable guest and prospect information to assess bookings and deliver rich guest experiences. It provides self-service inclusions that enhance visibility and user engagement. Its mobile-friendly services empower the mobile workforce to create guest-centric processes. It leverages data to maximize room occupancy and optimize total revenue. It monitors real-time workloads, ongoing tasks and activities, and guest interactions to improve operational efficiency across geographies. It tracks guests’ lifetime value via histories to tailor experiences and craft upsell opportunities.
Frontdesk Anywhere
Frontdesk Anywhere is a cloud-based platform that provides instant solutions to generate revenue, boost guests’ experience, and streamline operations for hoteliers across the industry. It offers an inventory model to maximize online sales using two-way connectivity via OTAs, GDS and more. Its commission-free internet booking engine is available anytime, anywhere and is accessible from any internet-connected device.
ALICE Platform
ALICE Platform is a leading solution that ranks 30 among all Hotel Management Software according to our research analysts and 26 crowd-sourced reviews from 2 sources. Starting from $6000, ALICE Platform is priced on the high side, commonly offers a free trial and is most fitting for companies of all sizes. ALICE Platform can be deployed online and on-premise and is accessible from a limited number of platforms including Windows and Linux devices.
Hotello
Hotello helps simplify the complex tasks of running a hotel and standardizes customer service between hotels, rooms and other facilities. It provides a comprehensive suite of solutions for every stage of the hotelier’s lifecycle, from booking to cash flow and beyond.
eZee Absolute
eZee Absolute is a robust platform offering solutions for serving all types of hotels. Manage resorts, hostels, bed breakfasts, serviced apartments, guests houses, a chain of properties, and vacation rentals. It’s supported in over 50 languages and functions in more than 170 countries. With over 500 integrations and 200 distribution channels, it connects with a global audience.
InnGenius
Ingenius is a cloud-based, robust solution offering a wide range of features to ease the workload and increase a property’s efficiency and productivity. It comes with rate setup, party reservation features, snapshot history and source entry tracking. Enhance guest experience with reliability, real-time monitoring, reduced costs and minimized human resourcing.
Resly
Resly is a well-known software tool that ranks 34 among all Hotel Management Software according to our research analysts and 15 crowd-sourced reviews from 1 source. Starting from $0, Resly is priced free of charge to start, commonly offers a free trial and is most advisable for any sized business. Resly can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows and Linux devices.
Magpie Systems
Magpie Systems is a well-known software product that ranks 35 among all Hotel Management Software according to our research analysts. Starting from $0, Magpie Systems is priced free of charge to start, commonly offers a free trial and is most applicable for medium sized companies.
ZugaCloud
ZugaCloud is a well-known software system that ranks 36 among all Hotel Management Software according to our research analysts. Starting from $1000, ZugaCloud is priced moderately and is most suitable for small-to-mid-sized companies with less than 1000 employees. ZugaCloud can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows devices.
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